{"id":17907,"date":"2022-10-24T05:58:18","date_gmt":"2022-10-24T02:58:18","guid":{"rendered":"https:\/\/snov.io\/blog\/?p=17907"},"modified":"2025-06-25T13:13:15","modified_gmt":"2025-06-25T10:13:15","slug":"leads-vs-prospects-vs-opportunities","status":"publish","type":"post","link":"https:\/\/snov.io\/blog\/leads-vs-prospects-vs-opportunities\/","title":{"rendered":"Leads Vs Prospects Vs Opportunities: How Knowing The Difference Can Boost Your Sales"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When it comes to sales, there are a lot of terms that can seem confusing at first. For instance, what&#8217;s the difference between a lead, a prospect, and an opportunity? Do you need to worry about these terms?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As soon as you start working in sales, you&#8217;ll realize (or your sales coaches will make you realize) that these three words must be differentiated. Let&#8217;s find out why it\u2019s vital for salespeople to draw the line between a lead, a prospect, and an opportunity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I suggest we start with definitions.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is a lead?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><b>lead <\/b><span style=\"font-weight: 400;\">is someone who has shown interest in what you&#8217;re selling but hasn&#8217;t bought anything yet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They may have filled out a form on your website, attended one of your webinars, or downloaded one of your white papers. But it doesn\u2019t mean that they will necessarily become prospects.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To become prospects, leads should meet the criteria you set for your ideal customer profile, such as geographic location, company size, or industry, so they should go through a more in-depth <\/span><a href=\"https:\/\/snov.io\/glossary\/lead-qualification\/\"><span style=\"font-weight: 400;\">qualification process<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">So what is a prospect?<\/span><\/h2>\n<p><a href=\"https:\/\/snov.io\/glossary\/prospect\/\"><span style=\"font-weight: 400;\">A <\/span><b>prospect<\/b><\/a><span style=\"font-weight: 400;\"> is someone who has expressed an interest and is actively considering your product or service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They<\/span><span style=\"font-weight: 400;\"> meet your target market criteria, have the means to purchase your product or service, and, crucially, have the authority to make the buying decision.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To achieve sales success, you should pursue leads and prospects until they become opportunities.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">And what is an opportunity?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">An <\/span><b>opportunity<\/b><span style=\"font-weight: 400;\"> is someone qualified as a prospect who you believe would be interested in buying from you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This potential customer has the need or desire for your product or service and is thus worth pursuing. They might not have outright said they&#8217;re interested in what you&#8217;re selling, but certain <\/span><a href=\"https:\/\/snov.io\/glossary\/buying-signal\/\"><span style=\"font-weight: 400;\">buying signals<\/span><\/a><span style=\"font-weight: 400;\"> indicate they could be a potential customer.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Leads, prospects, and opportunities: What\u2019s the difference?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">As you might have noticed, it can be tough to tell the difference between a lead, a prospect, and an opportunity at first sight because their meanings look similar.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yet the difference exists.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lead is the very initial stage of your (maybe) future customer, and they remain the leads until they are qualified as prospects, that is your (maybe) future customers who meet certain criteria. A prospect, in its turn, might be considered an opportunity in the following cases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A company\u2019s looking for a new solution to address a problem they&#8217;re experiencing and is actively doing market research. They visit your website for the first time, then return and study your products, ask questions via your <\/span><a href=\"https:\/\/snov.io\/glossary\/chatbots\/\"><span style=\"font-weight: 400;\">chatbot<\/span><\/a><span style=\"font-weight: 400;\">, etc.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A company <\/span><a href=\"https:\/\/snov.io\/glossary\/decision-makers\/\"><span style=\"font-weight: 400;\">decision-maker<\/span><\/a><span style=\"font-weight: 400;\"> is asking about your product or service by phone or email.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A company is interested in your case studies and is asking you to show some evidence of the successful application of your product.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A company employee signs up for a free trial or another beneficial offering from your side.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Do you see the pattern? Opportunities are everywhere \u2013 it&#8217;s just up to you to recognize them.<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; border-style: dashed;\">\n<tbody>\n<tr>\n<td style=\"width: 992.4px;\">&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udca1 <strong>Expert tip from Snov.io<\/strong><\/span><\/p>\n<p>Did you know that skipping email verification is reason #1 for poor deliverability?<\/p>\n<p>To never miss any opportunities and hit the inbox, make sure to <a href=\"https:\/\/snov.io\/email-verifier\">check email<\/a> lists before sending your next campaign.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span style=\"font-weight: 400;\">Why is knowing the difference between a lead, a prospect, and an opportunity important?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You might think, okay, why care about leads and prospects? You just need to determine sales opportunities and deal with them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The thing is, if you&#8217;re only pursuing opportunities, you&#8217;re going to miss out on potential customers you might get from <\/span><a href=\"https:\/\/snov.io\/blog\/lead-qualification-with-snovio\/\"><span style=\"font-weight: 400;\">unqualified prospects<\/span><\/a><span style=\"font-weight: 400;\">. And believe me, that can be a huge loss.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your company should be interested in working with all three \u2018levels\u2019 of potential customers and know the right ways of dealing with each of them. For example, if you&#8217;re emailing a potential customer who has just filled out a lead form on your website, you should treat them differently than if you were emailing a customer who has been referred to you by a friend or a business partner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s little likelihood that a lead who has just subscribed is ready to buy your solution here and now. You need to nurture that relationship over time before trying to close the sale. By contrast, the potential customer who has been referred to you is much warmer to your product, so you just need to treat them as an opportunity that is more likely to make a purchase right away.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In short, understanding the difference between a lead, a prospect, and an opportunity will help you come up with the right marketing and sales strategies and ensure you apply an individual approach to every potential customer. The latter, according to numbers, can result in <\/span><a href=\"https:\/\/www.business2community.com\/marketing\/10-surprising-stats-personalization-01791432#M7UP7gMEHj4QOfXm.97\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">15% more profit<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now let\u2019s talk about the techniques that will enable you to move your potential customers through the <\/span><a href=\"https:\/\/snov.io\/glossary\/sales-funnel\/\"><span style=\"font-weight: 400;\">sales funnel<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to turn a lead into a prospect<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you first start out in sales, you&#8217;re going to be focusing on <\/span><a href=\"https:\/\/snov.io\/glossary\/lead-generation\/\"><span style=\"font-weight: 400;\">generating leads<\/span><\/a><span style=\"font-weight: 400;\">. But what do you do once you have a lead? How do you convert them into a prospect?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It all boils down to <\/span><a href=\"https:\/\/snov.io\/glossary\/lead-nurturing\/#:~:text=Lead%20nurturing%20boils%20down%20to,calls%20based%20on%20their%20behavior.\"><span style=\"font-weight: 400;\">lead nurturing<\/span><\/a><span style=\"font-weight: 400;\">, which can take different forms, and here\u2019re just a few of them:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Publishing and sharing valuable content relevant to your lead\u2019s needs and your product.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using a multi-touch approach, that is, creating a mix of content types and using various channels to increase interactions with your target group.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sending <\/span><a href=\"https:\/\/snov.io\/blog\/targeted-email-marketing\/\"><span style=\"font-weight: 400;\">targeted email campaigns<\/span><\/a><span style=\"font-weight: 400;\"> based on the prospects\u2019 desires and interests.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Following up instantly based on your lead\u2019s recent browsing and <\/span><a href=\"https:\/\/snov.io\/glossary\/buyer-behavior\/\"><span style=\"font-weight: 400;\">buyer behavior<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developing a lead scoring strategy to prioritize leads and communicate with them appropriately.\u00a0<\/span><\/li>\n<\/ul>\n<div class=\"content-banner default\">\n<p class=\"content-banner__title\">Snov.io Cold Email Tool<\/p>\n<p class=\"content-banner__description\">Automate your email marketing for maximum productivity!<\/p>\n<div class=\"content-banner__link\"><a href=\"https:\/\/app.snov.io\/register?lang=en&amp;signup_source=blog&amp;signup_page=snov.io%2Fblog%2Fleads-vs-prospects-vs-opportunities&amp;cta_type=banner\">Start using for free<\/a><\/div>\n<div class=\"content-banner__img\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/blog\/wp-content\/uploads\/2022\/10\/\u0440\u043e\u0437\u0441\u0438\u043b\u043a\u0430-\u0456\u043c\u0435\u0439\u043b\u0456\u0432.png\" alt=\"Email Drip Campaigns\" width=\"224\" height=\"224\" \/><\/div>\n<\/div>\n<p><span style=\"font-weight: 400;\">When you take the time to understand your customers&#8217; needs, you&#8217;re better positioned to provide the right solutions, and asking the right questions, in this case, is vital. You need to get to know your lead and figure out what your company can offer them. You need to build a relationship of trust.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can do that, then you&#8217;ll have a prospect on your hands. And from there, it&#8217;s just a matter of turning them into a sales opportunity.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to convert a prospect into an opportunity<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You&#8217;ve identified a prospect. Now what?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, the next step is to turn that prospect into an opportunity. And this is where your questioning skills come in handy. You need to ask the right <\/span><a href=\"https:\/\/snov.io\/glossary\/critical-questions\/\"><span style=\"font-weight: 400;\">questions<\/span><\/a><span style=\"font-weight: 400;\"> to determine whether this prospect is worth pursuing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not all prospects are created equal, so apart from asking them questions, I recommend you set a couple of them to yourself: Is this prospect motivated to buy? Does this prospect have the budget to purchase what you&#8217;re selling? Is this prospect a good fit for your product or service overall?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The last question is especially essential in <\/span><a href=\"https:\/\/snov.io\/glossary\/b2b\/\"><span style=\"font-weight: 400;\">B2B<\/span><\/a><span style=\"font-weight: 400;\"> sales because no matter how much interest a company has shown in your product or service, the chances of a successful deal are low if it doesn&#8217;t solve their specific problem.<\/span><\/p>\n<p><b>FACT:<\/b><span style=\"font-weight: 400;\"> Recent research reveals that at least <\/span><span style=\"font-weight: 400;\">50%<\/span><span style=\"font-weight: 400;\"> of sales opportunities are not a good fit for what you sell.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nonetheless, you should put all efforts into establishing a connection with your prospect, i.e., building <\/span><a href=\"https:\/\/snov.io\/glossary\/rapport\/\"><span style=\"font-weight: 400;\">rapport<\/span><\/a><span style=\"font-weight: 400;\">, so they feel comfortable doing business with you. If not today, maybe in the future \u2013 things change fast these days.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And lastly, always follow up with prospects after they&#8217;ve expressed interest in nurturing the relationship and stay on top of mind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It might take a little time and effort, but the payoff is worth it. When you successfully convert a prospect into a real customer, your business will thank you for it.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Wrapping up<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Understanding the difference between a lead, a prospect, and an opportunity is a must for your sales success. If you don&#8217;t feel it, you might accidentally try to close a sale with a lead. And we all know that leads aren&#8217;t ready to buy just yet \ud83d\ude42<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By distinguishing these terms, you can focus on the most promising prospects and opportunities, leaving unqualified leads for later consideration. What is more, you can pick the corresponding sales strategies and come up with the right approach to your would-be customers, which will help you close more sales in the long run.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understanding the difference between a lead, a prospect, and an opportunity is crucial for sales success. Here\u2019s a comprehensive explanation of each of the three terms.<\/p>\n","protected":false},"author":63,"featured_media":17911,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[472],"tags":[8,30,904],"_links":{"self":[{"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/posts\/17907"}],"collection":[{"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/comments?post=17907"}],"version-history":[{"count":1,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/posts\/17907\/revisions"}],"predecessor-version":[{"id":37471,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/posts\/17907\/revisions\/37471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/media\/17911"}],"wp:attachment":[{"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/media?parent=17907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/categories?post=17907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/blog\/wp-json\/wp\/v2\/tags?post=17907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}