{"id":1518,"date":"2020-03-05T17:46:00","date_gmt":"2020-03-05T14:46:00","guid":{"rendered":"https:\/\/snov.io\/glossary\/?p=1518"},"modified":"2023-04-11T00:18:48","modified_gmt":"2023-04-10T21:18:48","slug":"call-to-action","status":"publish","type":"post","link":"https:\/\/snov.io\/glossary\/call-to-action\/","title":{"rendered":"Call to action (CTA)"},"content":{"rendered":"\n<p>On the web, you most certainly have seen many shiny buttons and requests to take some action. For example, when registering on websites like LinkedIn or Facebook, you might have encountered a call to action that urged you to <em>like, click, read, sign up, <\/em>or<em> log in<\/em>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what\">What is a call to action?<\/h2>\n\n\n\n<p>In marketing, a call to action (CTA) is any statement intended to stimulate an instant reaction. It usually uses imperative verbs such as <em>&#8220;find out more,&#8221; &#8220;call us now,&#8221; <\/em>or <em>&#8220;visit the store today.&#8221;&nbsp;<\/em><\/p>\n\n\n\n<p>The most apparent call to action examples are the ones that urge the user to buy a product or to give contact information. But it can also be a non-pushy suggestion like &#8220;choose a color,&#8221; &#8220;watch this video,&#8221; or a more specific request.&nbsp;<\/p>\n\n\n\n<p>CTAs aren&#8217;t just used in digital marketing: brochures, catalogs, and flyers also take advantage of calls to action. Such commands are designed to show customers what next step they have to make and to create a sense of urgency around the offer.<\/p>\n\n\n\n<p>To push the idea of urgency, a CTA can be related to a special promotion with a time restriction: &#8220;Purchase before 00.00 to get a personal gift with your order&#8221;, <em>&#8220;Three for the price of two for the first 100 visitors&#8221;,<\/em> etc.<em>&nbsp;<\/em>A call to action aimed to persuade users to instantly buy the product or service can be backed by an additional motivator <em>&#8220;Your offer expires soon&#8221;<\/em> or &#8220;<em>Limited number available.&#8221;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/app.snov.io\/register?lang=en&amp;signup_source=glossary&amp;signup_page=snov.io%2Fglossary%2Fcall-to-action&amp;cta_type=banner\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2-1024x317.png\" alt=\"email drip campaigns\" class=\"wp-image-1098\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2-1024x317.png 1024w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2-300x93.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2-768x238.png 768w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2-1536x476.png 1536w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/01\/drips-2.png 2028w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how\">How does a call to action work?<\/h2>\n\n\n\n<p>We know the basic principle. However, few understand exactly how the psychology behind a compelling CTA works. What makes it successful? <a href=\"https:\/\/snov.io\/blog\/how-to-increase-email-open-rate\/\">Why do users click<\/a> on it at all? How important is the wording?<\/p>\n\n\n\n<p>There is a simple reason hardly anyone can put this into words in short &#8211; the effectiveness of a CTA is not limited to a simple button, banner, or picture. The entire context of a website and the storytelling around a CTA help close the deal.<\/p>\n\n\n\n<p>One thing is certain &#8211; the success of a CTA is not conjured up by the magical combination of a few words. Website visitors will only click on the CTA button if the following three elements are used correctly:<\/p>\n\n\n\n<ul>\n<li>What your visitors already know about your brand (past)<\/li>\n\n\n\n<li>What impression visitors have when browsing your website (present)<\/li>\n\n\n\n<li>What your visitors expect by clicking the button (future)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"write\">How to write a call to action?<\/h2>\n\n\n\n<p>As explained in the beginning, a CTA is much more than just a simple button. It should be seen as part of a larger overall impression. This impression is made up of a strong start, a successful company presentation, a strong presentation of your product, and a final recommendation or appeal.<\/p>\n\n\n\n<p>In fact, the success of your CTA is directly related to the strength of your <a href=\"https:\/\/snov.io\/glossary\/sales-funnel\/\">sales funnel<\/a>. So ask yourself: Where do my users come from? How can I interact with them? What steps are necessary so that they ultimately follow my CTA?<\/p>\n\n\n\n<p>If you already know the answers to these questions, there are some smaller tips that can help you increase your CTA&#8217;s conversion rate:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"visual\">Visual appeal&nbsp;<\/h3>\n\n\n\n<p>An appealing picture is essential. Use images that correspond to the image of your brand or the mood of your company. Avoid images that are too sales-heavy. A video format is also an option.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/hubspot-1024x514.png\" alt=\"CTA visual appeal\" class=\"wp-image-1536\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/hubspot-1024x514.png 1024w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/hubspot-300x150.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/hubspot-768x385.png 768w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/hubspot.png 1352w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>(<a href=\"https:\/\/www.hubspot.com\/\" rel=\"nofollow\">Source<\/a>)<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"wording\">Wording<\/h3>\n\n\n\n<p>Keep it short, clean, and convincing &#8211; less than five words is ideal. Always adapt your wording to the <a href=\"https:\/\/snov.io\/glossary\/targeting\/\">target group<\/a>. Digital natives, for example, want to be addressed differently than other age groups.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"emotional\">Emotional triggers<\/h3>\n\n\n\n<p>Use <a href=\"https:\/\/snov.io\/blog\/emotional-trigger-words\/\">emotional trigger words <\/a>to ignite curiosity and boost the <a href=\"https:\/\/snov.io\/glossary\/click-through-rate-ctr\/\">click-through-rate<\/a>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"verb\">Verb choice<\/h3>\n\n\n\n<p>Use specific action verbs that create a sense of urgency. Point out a time limit and increase the pressure to act.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"placement\">Placement&nbsp;<\/h3>\n\n\n\n<p>Put your CTA where it makes the most sense in context. It is not always advisable to include it at the top of a page. The user must first have the opportunity to get to know or understand your product. Ask yourself: When would I personally be ready to take action for the first time?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"colors\">Colors<\/h3>\n\n\n\n<p>To make your CTA stand out, use a different color than the rest of the page. In terms of design, it shouldn&#8217;t be in conflict. Here you have to find the golden mean &#8211; collect feedback on this from test users. Alternatively, there is a lot of inspiration on the Internet for <a href=\"https:\/\/snov.io\/blog\/colors_in_email_marketing\/\">color combinations<\/a> and color palettes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/CTA-COLOR.png\" alt=\"CTA colors\" class=\"wp-image-1530\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/CTA-COLOR.png 756w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/03\/CTA-COLOR-300x182.png 300w\" sizes=\"(max-width: 756px) 100vw, 756px\" \/><figcaption class=\"wp-element-caption\"><em>(<a href=\"https:\/\/convertkit.com\/call-to-action-examples\" rel=\"nofollow\">Source<\/a>)<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"size\">Size<\/h3>\n\n\n\n<p>Your CTA should be easy to spot. But remember: more is not necessarily better. Your CTA shouldn&#8217;t make browsing on your site cumbersome or distract customers from important information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"clarity\">Clarity<\/h3>\n\n\n\n<p>Your promise of performance should be clearly communicated. Clarify the advantages that a click on the CTA has for your users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"test\">How to test the productivity of a call to action?<\/h2>\n\n\n\n<p>A good way to test the productivity of a CTA is by performing an <a href=\"https:\/\/snov.io\/blog\/\">A\/B test<\/a>. For example, several different banners or messages can be displayed to users, and the message with the highest success rate will be selected as the default one.&nbsp;Remember to always A\/B test one thing at a time for accurate results.<\/p>\n\n\n\n<p>Digital marketing can use analytical feedback to improve both the style and number of CTAs. Print media and other conventional means of marketing, on the other hand, suffer from a shortage of feedback instruments that can provide an immediate response. <\/p>\n\n\n\n<p>But in all cases, regardless of whether you use digital or traditional media, it is hard to convert the public into clients if your ads lack a distinct and clever CTA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Call to action (CTA) is a statement intended to persuade visitors to perform a certain action. Here&#8217;s how you can write an effective CTA.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[306,304],"tags":[3,6,4],"_links":{"self":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/1518"}],"collection":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/comments?post=1518"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/1518\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/media?parent=1518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/categories?post=1518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/tags?post=1518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}