{"id":1856,"date":"2020-04-10T18:24:19","date_gmt":"2020-04-10T15:24:19","guid":{"rendered":"https:\/\/snov.io\/glossary\/?p=1856"},"modified":"2023-11-14T16:57:41","modified_gmt":"2023-11-14T13:57:41","slug":"demo","status":"publish","type":"post","link":"https:\/\/snov.io\/glossary\/demo\/","title":{"rendered":"Demo"},"content":{"rendered":"\n<p>If you are in <a href=\"https:\/\/snov.io\/glossary\/b2b\/\">B2B<\/a> SaaS sales, you know that a great product demo is the most critical piece in the sales process that can make or break your chances of closing the deal. It\u2019s a unique opportunity to demonstrate the value of your product or service to prospects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what\">What is a demo?<\/h2>\n\n\n\n<p>A <strong>demo<\/strong> is the shortened form of the word &#8220;demonstration.&#8221; It means a trial version or sample of a digital product (software, game, music, etc.). Demos are usually spread among users who might be interested in trying the product, for them to test it before buying, and also with the advertising purpose.&nbsp;<\/p>\n\n\n\n<p>Besides, a demo serves as the presentation and is an integral part of the product marketing process. As we know, digital marketing is focused on high-level <a href=\"https:\/\/snov.io\/glossary\/conversion\/\">conversion<\/a>. Marketers create special product demos that can be presented in different formats. But the main idea of each demo is to get the purchase done or close the deal.<\/p>\n\n\n\n<p>Let\u2019s take a closer look at <a href=\"https:\/\/snov.io\/glossary\/br\/saas-software-como-servico\/\">SaaS<\/a> demos because SaaS products are in demand, and the number of SaaS offers is growing fast day by day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"types\">Types of SaaS demos<\/h2>\n\n\n\n<p>Each marketing team can choose the best type of SaaS presentation based on the requirements of their <a href=\"https:\/\/snov.io\/glossary\/targeting\/\">target<\/a> audience. As the SaaS market provides users with high-quality applications, the definition of a <strong>tech demo<\/strong> will be used here.&nbsp;<\/p>\n\n\n\n<p>SaaS tech demos may be presented in the following formats:<\/p>\n\n\n\n<h3 id=\"sales\">Sales demo call<\/h3>\n\n\n\n<p>The sales rep of the company communicates with each potential customer by phone. This kind of product demonstration is the most personalized one but is poorly efficient for SaaS marketing campaigns.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/Screenshot-6.png\" alt=\"Call structure\" class=\"wp-image-1885\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/Screenshot-6.png 706w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/Screenshot-6-300x123.png 300w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><figcaption class=\"wp-element-caption\"><em>(Source)<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"teaching\">Teaching demo (academia)<\/h3>\n\n\n\n<p>This online presentation is similar to a guide. Some marketers offer a live stream to tell more about solutions <a href=\"https:\/\/snov.io\/glossary\/prospect\/\">prospects<\/a> may find in the promoted product or app. Teaching demos are also not very popular among sales reps who specialize in SaaS markets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"website\">Website demo<\/h3>\n\n\n\n<p>Web-users see a customized pop-up screen while visiting online resources. The format of website presentations can be different: text message that includes graphics, table with statistics, slide-show demo, video presentation, and many more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"email\">Email demo<\/h3>\n\n\n\n<p>This is one of the efficient tools for email drip marketing campaigns. You can put text in the email body and add an attachment or a link to the presentation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"video\">Video product demo<\/h3>\n\n\n\n<p>This is a special demo that focuses on prospects\u2019 pain points and hot-topic requirements. Salespeople that run digital marketing campaigns for SaaS products prefer this format the best.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"combined\">Combined approach<\/h3>\n\n\n\n<p>It should be noted that the combined approach is considered the most efficient for B2B SaaS companies. For example, marketers can prepare <a href=\"https:\/\/snov.io\/blog\/\">the demo video\/academia\/website presentation section<\/a> and use the links to this material in emails.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/app.snov.io\/register?lang=en&amp;signup_source=glossary&amp;signup_page=snov.io%2Fglossary%2Fdemo&amp;cta_type=banner\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1024x317.png\" alt=\"Email drip campaigns\" class=\"wp-image-1183\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1024x317.png 1024w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-300x93.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-768x238.png 768w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1536x476.png 1536w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1.png 2028w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how\">How to create a powerful sales demo email<\/h2>\n\n\n\n<p>Most prospects prefer feeling special. This is why the best way to brief them on the product presentation in any format is by sending customized and personalized email letters. This message should contain a link to a sales demo.\u00a0<\/p>\n\n\n\n<p>Additional recommendations for the achievement of results are the following:<\/p>\n\n\n\n<ul>\n<li>Create a specific <a href=\"https:\/\/snov.io\/glossary\/call-to-action\/\">call to action (CTA)<\/a><\/li>\n\n\n\n<li>Make polite conversation<\/li>\n\n\n\n<li>Use bright info content and add some catchy details presented in your demo<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"when\">When to use demos in the digital marketing campaign&nbsp;&nbsp;&nbsp;<\/h2>\n\n\n\n<p>SaaS product presentation doesn\u2019t take place in the first stage of a digital marketing strategy. In general, each campaign has four main steps:<\/p>\n\n\n\n<ol>\n<li><strong>Lead generation &amp; management<br><\/strong>These two processes often take place together. <a href=\"https:\/\/snov.io\/glossary\/lead-generation\/\">Lead generation<\/a> and management allow collecting leads and help them move through the <a href=\"https:\/\/snov.io\/glossary\/sales-funnel\/\">sales funnel<\/a>.<\/li>\n\n\n\n<li><strong>Ideal customer profile (ICP) creation<\/strong><br>This is the stage of research, analytical investigations, and other studies based on already-gathered statistics related to leads.<\/li>\n\n\n\n<li><strong>Pitch stage<\/strong><br>During this stage, all promotional materials are created. Here the procedure of the product demo delivery takes place.<\/li>\n\n\n\n<li><strong>Conversion stage<\/strong><br>This is the final step of the marketing process. The most expected result is high sales rates. A meaningful demo leads to better conversion because most prospects convert into willing buyers and users of SaaS products.<\/li>\n<\/ol>\n\n\n\n<p>One more way to see when demo delivery takes place is to find it in the typical plan of the customer journey. There are many detailed graphs with different steps to take into account. According to the one below, the process of demo delivery should take place in the mid-course of the customer journey:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/customer-journey.png\" alt=\"When to use demos\" class=\"wp-image-1878\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/customer-journey.png 796w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/customer-journey-300x121.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/04\/customer-journey-768x310.png 768w\" sizes=\"(max-width: 796px) 100vw, 796px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"key\">Key aspects of the efficient SaaS product demo<\/h2>\n\n\n\n<p>Some marketers prefer to mention or show all the strong sides of the promoted product or service in the demo. But a properly-done demo has to <strong>solve problems<\/strong> of the targeted audience and meet clients\u2019 requirements instead of promoting services or products.<\/p>\n\n\n\n<p>Any sales process requires a high-quality demo. Marketers need to pick an optimal demonstration variant that will become an effective tool for digital marketing progress. It\u2019s better if you create a <strong>customized story,<\/strong> not a tour of the product\u2019s functionality.<\/p>\n\n\n\n<p>Tech demos contain information about the specifications of the product. But <strong>technical data should take up the minimum part<\/strong> of sales presentations. The most powerful demo should contain:<\/p>\n\n\n\n<ul>\n<li>80% of information about prospects\u2019 requirements, needs, pains, and possible solutions;<\/li>\n\n\n\n<li>20% of detailed information about the SaaS product the company sells.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/app.snov.io\/register?lang=en&amp;signup_source=glossary&amp;signup_page=snov.io%2Fglossary%2Fdemo&amp;cta_type=banner\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/finder-1-1024x327.png\" alt=\"email finder\" class=\"wp-image-1116\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/finder-1-1024x327.png 1024w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/finder-1-300x96.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/finder-1-768x245.png 768w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/finder-1.png 1028w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>It means that the more marketers focus on potential buyers\u2019 issues, the better the final result will be. A perfectly-done demo of any format is characterized by two other features:<\/p>\n\n\n\n<ul>\n<li>Visualization of any statistics mentioned (if these numbers are necessary for prospects&#8217; decision-making).<\/li>\n\n\n\n<li>Decision contents (demo version can be combined with free-trial options; the main idea is to show prospects different options to choose from).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Wrapping it up<\/h2>\n\n\n\n<p>As it was mentioned before, SaaS products are in great demand nowadays, so the rivalry in this segment is very intense. SaaS companies prioritize product demos, which results in higher conversion rates. But they can also provide their prospects with free trials or even freemiums (absolutely free-of-charge versions of SaaS applications but with limited functionality).<br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A demo is a trial version or sample of a digital product. It&#8217;s usually spread among users who might be interested in trying the product before buying it. Here are sales demo types.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[306],"tags":[2,3,5,4],"_links":{"self":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/1856"}],"collection":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/comments?post=1856"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/1856\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/media?parent=1856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/categories?post=1856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/tags?post=1856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}