{"id":4520,"date":"2021-10-27T18:30:28","date_gmt":"2021-10-27T15:30:28","guid":{"rendered":"https:\/\/snov.io\/glossary\/?p=4520"},"modified":"2023-04-10T23:08:04","modified_gmt":"2023-04-10T20:08:04","slug":"direct-response-marketing","status":"publish","type":"post","link":"https:\/\/snov.io\/glossary\/direct-response-marketing\/","title":{"rendered":"Direct response marketing"},"content":{"rendered":"\n<p>Marketing expenses of big corporations are mind-boggling \u2014 you can compare these with the GDP of a small country or the cost of a space rocket. Imagine: in just one quarter, <a href=\"https:\/\/www.statista.com\/statistics\/1112269\/us-online-advertisers-ranked-by-ad-spend\/\" rel=\"nofollow\">Disney can spend $245 million<\/a> on advertising alone!&nbsp;<\/p>\n\n\n\n<p>CMOs of various US companies say marketing expenses fluctuate between 6.5 to 11% of revenue. Moreover, in case of downturn or stagnation, marketing budgets are usually cut last.&nbsp;<\/p>\n\n\n\n<p>Judging by these statistics, it&#8217;s clear that handling marketing is expensive. Does it mean that without investing millions in it, you shouldn&#8217;t even dream about leads and sales? Of course, not. But you need to consider different <a href=\"https:\/\/snov.io\/blog\/sales-promotion-examples\/\">promotion<\/a> options, and direct response marketing is one of them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what\">What is direct response marketing?<\/h2>\n\n\n\n<p><strong>Direct response marketing<\/strong> is a promotion tactic aimed to evoke an immediate desirable response from customers. This responsive action may be in whatever form \u2014 registration on the website, filling in a particular contact form, visiting a web page, or adding products to an online shopping cart.&nbsp;<\/p>\n\n\n\n<p>Oftentimes, the target action is to purchase something or download the promoted app. This is why the transition from lead to sales happens almost instantly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"difference\">What is the difference between direct response and traditional marketing?<\/h2>\n\n\n\n<p>Direct response marketing is opposite to traditional marketing theories.&nbsp;<\/p>\n\n\n\n<p>The latter can be summarized this way: customer&#8217;s purchase decision develops gradually, and sales are preceded by a long process of brand building.&nbsp;<\/p>\n\n\n\n<p>Meanwhile, in direct response marketing, sales can be generated in momentum. All you need to do is come up with the right <a href=\"https:\/\/snov.io\/glossary\/call-to-action\/\">call to action<\/a> for the right audience at the right time.&nbsp;<\/p>\n\n\n\n<p>It&#8217;s all about hitting the bull&#8217;s eye. Instead of a prolonged preparatory stage of building brand awareness, in some cases, it&#8217;s more practical to create strong proposals that make people want to buy immediately.<\/p>\n\n\n\n<p>You can draw a parallel with impulsive purchases in a physical store. Merchandisers usually place small cheap goods near the checkout, such as chocolate bars, gums, or Coke. Every time people stand in a queue, they tend to grab some of these snacks.&nbsp;<\/p>\n\n\n\n<p>In this model, consumers&#8217; choice isn&#8217;t made by a deliberate decision; rather, it&#8217;s due to the timeliness and convenience of a proposal. A similar idea is at the core of direct response marketing \u2014 to make an offer the client wouldn&#8217;t refuse.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/app.snov.io\/register?lang=en&amp;signup_source=glossary&amp;signup_page=snov.io%2Fglossary%2Fdirect-response-marketing&amp;cta_type=banner\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1024x317.png\" alt=\"Email drip campaigns\" class=\"wp-image-1183\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1024x317.png 1024w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-300x93.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-768x238.png 768w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1-1536x476.png 1536w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2020\/02\/drips-1.png 2028w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aspects\">Direct response marketing aspects<\/h2>\n\n\n\n<p>Direct response marketing offer usually&nbsp;includes three essential aspects:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. The product<\/h3>\n\n\n\n<p>Your offer is not just a commodity or a service itself \u2014 it&#8217;s a combination of quality, price, discounts, purchasing terms, additional maintenance, time to finalize buying deals, etc. There are no minor details when it comes to immediate selling \u2014 petty overlooking may break the entire scheme.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. The argumentation<\/h3>\n\n\n\n<p>Aside from <strong><em>what<\/em><\/strong><em> <\/em>you ask to do, there should be solid arguments of <strong><em>why<\/em><\/strong><em> <\/em>the customer should do what you ask. To put it simply, you have to highlight the benefits. Use either financial or reputation perks to push the purchase, or their combination. The only matter is to choose benefits that are fairly relevant to your target audience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. The call to action<\/h3>\n\n\n\n<p>The third crucial aspect for direct-response offers is a call to action. <em>&#8220;Sign up to get $10 free,&#8221; &#8220;Start 7-day free trial,&#8221; &#8220;Download from App Store,&#8221; &#8220;Claim 50% discount&#8221;<\/em> \u2014 use self-explanatory CTAs and avoid boring phrases like <em>&#8220;Click&#8221;<\/em> or <em>&#8220;Buy.&#8221;<\/em>&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346466.png\" alt=\"Paid subscription ad message\" class=\"wp-image-4522\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346466.png 782w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346466-300x161.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346466-768x411.png 768w\" sizes=\"(max-width: 782px) 100vw, 782px\" \/><figcaption class=\"wp-element-caption\"> <em>Paid subscription ad message (Source: Disney+)<\/em> <\/figcaption><\/figure><\/div>\n\n\n<p>Disney Plus campaigns are one of the best direct response marketing examples. Their promotional message for a subscription plan includes all three aspects:<br><\/p>\n\n\n\n<ul>\n<li>What is being offered? &#8211; <em>&#8220;Movies, shows, and sports.&#8221;<\/em><\/li>\n\n\n\n<li>Why should you choose to subscribe now? &#8211; <em>&#8220;Save 25%.&#8221;<\/em><\/li>\n\n\n\n<li>And the precise call to action &#8211; <em>&#8220;Sign Up Now.&#8221;<\/em><\/li>\n<\/ul>\n\n\n\n<p>Disney&#8217;s competitor, Netflix, also keeps up. Its <em>&#8220;See what&#8217;s next&#8221;<\/em> campaign can be put at the top of the best-designed direct-response messages.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346449.png\" alt=\"Netflix mentions 2 advantages of its paid subscription\" class=\"wp-image-4523\" width=\"680\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346449.png 940w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346449-300x174.png 300w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/1635346449-768x446.png 768w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><figcaption class=\"wp-element-caption\"> <em>Netflix mentions 2 advantages of its paid subscription (Source: Netflix)<\/em> <\/figcaption><\/figure><\/div>\n\n\n<p>Netflix marketers have defined two perks \u2014 the opportunity to watch movies anytime from anywhere in the world. The bait to proceed with registration is a promise of one free month of a subscription.<\/p>\n\n\n\n<p>Direct response marketing enables measuring ROI almost immediately. This is why its usage is highly recommended for SMEs and companies with low budgets on the advertisement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"components\">6 components of the successful direct response marketing<\/h2>\n\n\n\n<p>Like any business operation, direct response marketing should either be effective or not carried out at all. Every company has its twitching formula, but if you&#8217;ve just started \u2014 design your instantly selling message with an eye on best practices:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Personalization<\/h3>\n\n\n\n<p>A successful point of any trading process is to communicate the relevant message to the right people. Even if you created the most helpful ad ever about dog food, displaying this to cats&#8217; owners or pet-free audiences would be a waste of time and money.<\/p>\n\n\n\n<p>Whichever communication channel you choose, make sure to <a href=\"https:\/\/snov.io\/glossary\/targeting\/\">target<\/a> the right segments with your message.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Accuracy<\/h3>\n\n\n\n<p>Be specific in what you offer. Don&#8217;t promise a fortune or bring up arcane stuff \u2014 prepare 1 to 3 well-aimed competitive advantages and state them briefly and deftly. Or bring the accuracy and customization to the next level and include exact deals&#8217; terms in individual selling messages.&nbsp;<\/p>\n\n\n\n<p>That is what Amazon usually does throughout Black Fridays&#8217; seasons. The service&#8217;s subscribers receive not only a notification about discounts but an exact percentage, for example, <em>&#8220;Up to 40% off the best books&#8230;&#8221;<\/em> Plus, a precise call to action, like <em>&#8220;Upgrade phone starting from $0.01.&#8221;<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/Background223-571x1024.png\" alt=\"Direct response selling newsletter \" class=\"wp-image-4524\" width=\"550\" srcset=\"https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/Background223-571x1024.png 571w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/Background223-167x300.png 167w, https:\/\/snov.io\/glossary\/wp-content\/uploads\/2021\/10\/Background223.png 697w\" sizes=\"(max-width: 571px) 100vw, 571px\" \/><figcaption class=\"wp-element-caption\"> <em>Direct response selling newsletter (Source: Amazon)<\/em> <\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\">3. Soft urgency<\/h3>\n\n\n\n<p>Limited offer&#8217;s time frames are the greatest incentive to accept it. When you create a message to get a direct response, slightly push customers to take action \u2014 use words:<br><\/p>\n\n\n\n<ul>\n<li>7-days free trial<\/li>\n\n\n\n<li>This week\/month<\/li>\n\n\n\n<li>Valid till [date]<\/li>\n\n\n\n<li>Claim now to get [an incentive].<br><\/li>\n<\/ul>\n\n\n\n<p>Don&#8217;t try too hard; otherwise, you risk being too annoying or even spammy. If you use email campaigns, avoid adding <a href=\"https:\/\/snov.io\/blog\/550-spam-trigger-words-to-avoid\/\">spam trigger<\/a> words either.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Measurability<\/h3>\n\n\n\n<p>Direct response marketing has vast opportunities for measuring, so don&#8217;t waste them. Before launching the campaign, develop an assessment approach \u2014 think of how to calculate <a href=\"https:\/\/snov.io\/glossary\/cost-per-click\/\">CPC<\/a>, CPA, CPI, and ROI.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Single call-to-action<\/h3>\n\n\n\n<p>Create messages without weighing them down. Too broad or complicated instructions are usually ignored, so do your best to make CTAs as straightforward as possible. The most preferable way is to include a self-descriptive button with the link you want the reader to follow.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Simple response<\/h3>\n\n\n\n<p>If your message leads to extra actions from the client, like filling in forms or registering on a website, ask for the necessary information only. Greediness over data and jumble info fields may make people drop down the filling-in process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Wrapping up<\/h2>\n\n\n\n<p>Don&#8217;t stick to traditional marketing only. Since direct response marketing can be applied across many different channels, use it to generate a precise response from your targeted audience. It\u2019s remarkably useful for startups and small companies as it lets you concentrate your modest resources where they are most likely to deliver results.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Direct response marketing is a promotion tactic aimed to evoke an immediate desirable response from customers. Here are some examples of this type of marketing to use in your business.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[306],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/4520"}],"collection":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/comments?post=4520"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/posts\/4520\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/media?parent=4520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/categories?post=4520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/glossary\/wp-json\/wp\/v2\/tags?post=4520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}