How to add contacts to Do-not-email List

With, you can keep email addresses and domains in the Do-not-email List. This way, you won’t accidentally send Email Drip Campaigns to contacts who are, for example, regarded as invalid or to those who have previously unsubscribed from your communications.

Here’re the steps on how to do it:

Step 1. Navigate to the Do-not-email List page in your account.

do not send list

Step 2. Add email addresses and domains you don’t want to send your emails to. You may add them individually or by importing a list of them.

When you
add individually, simply insert email addresses or domains in the appropriate field:
do not send list

Please note that the domain name must match the prospect’s domain name. For instance, and are different domains for our system. Make sure you put it right, and we’ll take care of your email sending. 

When you
add from file, choose the appropriate file with email addresses and domains, and press the Add to List button.

do not send list

Please note: the uploaded file must be in CSV, XLS, XLSX, or TXT format and contain all emails or domains in 1 column. Here’s an example:

Once the file is uploaded, press the Add valid entries button, and your entries from the file will be added to your Do-not-email List. 

Step 3. Ready! Now your Email Drip Campaigns won’t go to the added contacts. Here’s how the Do-not-email List looks like:

do not send

Step 4. You can delete emails from the Do-not-email List anytime you want by ticking the particular emails/domains and pressing the Remove selected from the list button. 

After the confirmation, the necessary email addresses or domains will be removed, and you will be able to send emails to them again. 

Contact us if you have any additional questions. We are here to assist you!