Sending messages to prospects

How to observe email campaign statistics

16 views November 21, 2018 December 18, 2018 mary-form-snovio 0

Click on the title of the campaign the statistics information of which you want to view: 



The Statistics page will be opened and you will see the information, including the percentage equivalents, for all emails sent within the campaign.

You will see:
– The total number of the emails sent
– The total number of opened emails
– The total number of emails from which the link was followed
– The total number of emails that received a reply



If you have more than one email in your email campaign sequence, you can check the statistics (with the percentage equivalents) for the actions performed for one specific email in the sequence.

You will see:
– The number of sent emails in one thread
– The number of opened emails in one thread
– The number of emails in one thread from which the link was followed
– The number of emails in one thread that received a reply



If you want to see the data on each of the campaign recipients, navigate to the Recipients tab. There you may see the following information:

Sent shows how many messages were sent to this particular recipient.
Viewsshows how many times your email was opened by this particular recipient (if you’ve sent one email) or the total sum of openings for each letter from the thread.
Clicks – shows how many times this recipient followed the links in the emails.
Replies – shows the amount of replies received from the recipient.

If you want to know exactly which of your recipients have viewed your email, clicked the link, or replied to your message, click on the number of the emails with the required action, and you will be redirected to the recipients tab according to the chosen filter.



Or you can use another filter option directly in the Recipients tab.
Here is an example of how to check which of your recipients have both replied to your email and followed the link in it: 


You can also sort by status:

Active: Campaign is running for this recipient.
Paused: Sequence for the paused recipient is stopped. To relaunch the sequence, change the status to Active.
Finished: System sets this status automatically when a campaign is complete. It cannot be set manually, this status is terminal.
Over Limit: System sets this status automatically if you have exceeded the email sending limits. To relaunch the sequence, make sure your limits were reset and change the status to Active.
If the prospect has replied to your email campaign, he will receive the status Replied. The sequence stops for this recipient. You can continue sending the campaign to recipients who have replied by changing their status to Active.

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