Tracker Opened status issue – February 2019 (Resolved)
Hi! You may have noticed that emails sent with Snovio Email Tracker extension enabled are displayed as opened when you view them.
You can easily fix this issue:
- Go to chrome://flags/#network-service (copy text and paste into address bar).
- In the Enable network service option, select “Disabled” from the dropdown menu.
- At the bottom of the page click the “Relaunch Now” button. Your browser will relaunch.
After you’ve performed all the steps, the issue should be solved.
This issue has been caused by a recent Chrome update, let us know if you run into any others. We’ll keep you posted about the solutions in case of any other known issues in our Knowledgebase.