{"id":10896,"date":"2021-08-20T16:43:36","date_gmt":"2021-08-20T13:43:36","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=10896"},"modified":"2025-02-23T17:31:53","modified_gmt":"2025-02-23T14:31:53","slug":"how-email-tracker-syncs-with-snov-io-app","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-email-tracker-syncs-with-snov-io-app\/","title":{"rendered":"How Email Tracker syncs with Snov.io app"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/chrome.google.com\/webstore\/detail\/unlimited-email-tracker-b\/gojogohjgpelafgaeejgelmplndppifh?_gl=1*1rrco5j*_ga*MTIwMDIyMjg2NC4xNjQwMzI4NTg1*_ga_BNRTCNFP5Y*MTY0MTMyNzkwMS41MC4xLjE2NDEzMjgwMjEuMQ..\">Snov.io Email Tracker<\/a> extension not only offers free email tracking for Gmail but also syncs with your Snov.io account. It can synchronize with the Snov.io app so that all of your email addresses and emails from Gmail will be saved to your Snov.io account and displayed in the <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-manage-prospects-in-crm-view\/\">CRM timeline<\/a>.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83e\uddd0<\/span><span style=\"font-weight: 400;\">Check out <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-track-your-outgoing-emails-inside-your-gmail-account\/\"><span style=\"font-weight: 400;\">how to track your emails in Gmail<\/span><\/a><span style=\"font-weight: 400;\"> with the Snov.io Email Tracker extension if you don\u2019t use it yet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><b>Note: <\/b>Contact and data synchronization is available on <\/span><a href=\"https:\/\/snov.io\/pricing\"><span style=\"font-weight: 400;\">premium plans<\/span><\/a><span style=\"font-weight: 400;\"> only (starting with the S plan), so make sure you have purchased the one you need.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a short instruction on how to sync your contacts and data with your Snov.io account:<\/span><\/p>\n<p><b>Step 1.<\/b><span style=\"font-weight: 400;\"> In your Gmail account, click the<\/span><b> Snov.io Email Tracker<\/b><span style=\"font-weight: 400;\"> icon (1) and in the pop-up window, toggle the <b>Sync to CRM <\/b>button (2). <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12858 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/1.-1-and-2-track.png\" alt=\"\" width=\"900\" height=\"497\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/1.-1-and-2-track.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/1.-1-and-2-track-300x166.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/1.-1-and-2-track-768x424.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you are not previously logged into your Snov.io account, do it now by clicking the <\/span><b>Login <\/b><span style=\"font-weight: 400;\">button.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12859 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/log-in.png\" alt=\"\" width=\"900\" height=\"488\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/log-in.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/log-in-300x163.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/log-in-768x416.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Then, return to Gmail to proceed with the synchronization. You may need to refresh the page to see the necessary button. <\/span><\/p>\n<p><b>Step 2. <\/b><span style=\"font-weight: 400;\">To activate the synchronization, toggle the <\/span><b>Synchronize contacts and data to your Snov.io account <\/b><span style=\"font-weight: 400;\">checkbox, choose your Gmail account to continue, and allow Snov.io to access your Gmail account.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12860 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-\u0442\u043e\u0433\u043b-\u043e\u043f\u0448\u043d.png\" alt=\"\" width=\"900\" height=\"497\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-\u0442\u043e\u0433\u043b-\u043e\u043f\u0448\u043d.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-\u0442\u043e\u0433\u043b-\u043e\u043f\u0448\u043d-300x166.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-\u0442\u043e\u0433\u043b-\u043e\u043f\u0448\u043d-768x424.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><b>Step 3.<\/b><span style=\"font-weight: 400;\"> Once the <\/span><b>Synchronize contacts and data to your Snov.io account <\/b><span style=\"font-weight: 400;\">checkbox is activated, you can select the list from the Snov.io app to save contacts to.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12962 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/email-tracker-4-1.png\" alt=\"\" width=\"900\" height=\"396\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/email-tracker-4-1.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/email-tracker-4-1-300x132.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/email-tracker-4-1-768x338.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s it! Contacts you have interacted with in Gmail will be saved to the prospects list with a full name and an email address.<\/span><\/p>\n<p><b>Step 4. <\/b><span style=\"font-weight: 400;\">Go to your <\/span><a href=\"https:\/\/app.snov.io\/prospects#\/list\/\"><span style=\"font-weight: 400;\">prospects list<\/span><\/a><span style=\"font-weight: 400;\"> in your Snov.io account and click on the synchronized contact. You\u2019ll see the prospect\u2019s timeline with:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the sent emails\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the statistics of email opens, clicks, and replies<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the prospect\u2019s replies<\/span><\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12862 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-POSITIONS.png\" alt=\"\" width=\"900\" height=\"563\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-POSITIONS.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-POSITIONS-300x188.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/3-POSITIONS-768x480.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If there are multiple recipients in the email, it will be displayed in each prospect\u2019s timeline. But note that the statistics of email opens and clicks will be shown for the total number of recipients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When sending or receiving an email, the following tags are added to the timeline:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contacted <\/span><span style=\"font-weight: 400;\">\u2013<\/span><span style=\"font-weight: 400;\"> added when you have sent an email;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Replied <\/span><span style=\"font-weight: 400;\">\u2013<\/span><span style=\"font-weight: 400;\"> added when you have received a reply;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bounced <\/span><span style=\"font-weight: 400;\">\u2013<\/span><span style=\"font-weight: 400;\"> added when there is an email delivery failure.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the same contact was added to different prospects lists, no duplicates will be detected, but you will be able to see the lists the contact is on in the prospect\u2019s profile.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-10903 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/sync-lists.png\" alt=\"\" width=\"900\" height=\"394\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/sync-lists.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/sync-lists-300x131.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/sync-lists-768x336.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><b>Note<\/b>: In case your premium plan has expired, the synchronization will be paused until you upgrade your account to the paid plan. We will notify you when the synchronization is paused in the <strong>Email Tracker<\/strong> pop-up window.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow alignnone wp-image-12994 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/7.1-1.png\" alt=\"\" width=\"900\" height=\"531\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/7.1-1.png 900w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/7.1-1-300x177.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/08\/7.1-1-768x453.png 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/p>\n<p><b>Please also note <\/b><span style=\"font-weight: 400;\">that email addresses won\u2019t be saved if the message is sent with a delay via Email Tracker.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contact our <\/span><a href=\"mailto:help@snov.io\"><span style=\"font-weight: 400;\">Customer Care Team<\/span><\/a><span style=\"font-weight: 400;\"> if there are any additional questions. We are ready to support you. \ud83d\ude42\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Snov.io Email Tracker extension not only offers free email tracking for Gmail but also syncs with your Snov.io account. It can synchronize with the Snov.io app so that all of your email addresses and emails from Gmail will be saved to your Snov.io account and displayed in the CRM timeline.\u00a0\u00a0 \ud83e\uddd0Check out how to track [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1950],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/10896"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=10896"}],"version-history":[{"count":1,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/10896\/revisions"}],"predecessor-version":[{"id":37429,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/10896\/revisions\/37429"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=10896"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=10896"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=10896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}