{"id":11452,"date":"2024-01-25T21:52:39","date_gmt":"2024-01-25T18:52:39","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=11452"},"modified":"2025-02-23T14:45:53","modified_gmt":"2025-02-23T11:45:53","slug":"how-to-use-the-bcc-to-crm-feature","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-use-the-bcc-to-crm-feature\/","title":{"rendered":"How to set up BCC email forwarding"},"content":{"rendered":"

In this article, you will learn how to add BCC (Blind Carbon Copy) recipients for automated forwarding of your outgoing emails sent via Snov.io.<\/p>\n

BCC is a feature commonly used in both email automation and general email communication.<\/p>\n

It allows you to forward a copy of the email message to hidden recipients.<\/p>\n

This means that the other recipients of the email will not see the addresses of the BCC recipients.<\/p>\n

How BCC works in Snov.io<\/h2>\n

The BCC option in your Snov.io account settings is a simple but effective automation tool that lets you forward copies of emails sent to your leads.<\/p>\n

When your email account sends an email through Snov.io (be it single emails or campaigns), a copy of that email is also sent to the specified BCC email addresses.<\/p>\n

There are several use cases for BCC (Blind Carbon Copy) forwarding:<\/p>\n

    \n
  1. BCC can be used to send copies of outgoing emails to your internal email addresses for record-keeping or monitoring purposes.<\/li>\n
  2. It allows sending copies of outgoing emails to other team members for better efficiency of the sales workflow.<\/li>\n
  3. Forwarding your emails to other people while ensuring that your leads do not see their addresses.<\/li>\n
  4. Forward emails sent via Snov.io to your sales CRM.<\/li>\n<\/ol>\n

    How to add BCC email addresses<\/b><\/h2>\n

    Here\u2019s how to set up automatic email forwarding:<\/p>\n

    Step 1: Open BCC settings<\/b><\/h3>\n

    In your Snov.io account, go to the<\/span> Email Accounts<\/b><\/a> page.<\/span><\/p>\n

    Click the Edit<\/strong> icon next to the account you want to enable forwarding for.<\/p>\n

    Scroll down to the Optional Settings <\/strong>section and find the BCC (Blind Carbon Copy)<\/strong> section at the bottom of the page.<\/p>\n

    \"\"<\/p>\n

    Step 2. Add a BCC address<\/b><\/h3>\n

    In the \"CRM email address<\/strong>\" field, enter the email address for email forwarding.<\/p>\n

    \n
    \"tip\"<\/div>\n
    \n

    The BCC option supports one email address per email account. It can include different kinds of mailboxes: personal, business, forwarding addresses, or CRM emails.<\/p>\n<\/div>\n<\/div>\n

    To forward your emails to a CRM system, you need to enter a CRM address as BCC.<\/p>\n

    To get the CRM address for email forwarding, refer to your CRM provider's documentation.<\/p>\n

    \"\"<\/p>\n

    Step 3: Activate forwarding<\/b><\/h3>\n

    After adding the BCC email, click the Save<\/strong>\u00a0button to activate forwarding.<\/p>\n

    You can always change the forwarding email when necessary.<\/p>\n

    From now on, all emails sent from this email account via Snov.io will be automatically forwarded to the BCC address you\u2019ve specified.<\/p>\n

    \"\"<\/p>\n

    Remember, if you want to automatically forward emails sent from other accounts in Snov.io, you need to add the BCC settings for each of them separately.<\/p>\n

    Note:<\/strong> BCC recipients are not counted as regular email recipients of your campaigns, which means they don\u2019t take credits from your Unique recipients balance<\/a>.<\/p>\n

    If you have a question that we haven't covered, feel free to reach out to our Customer Care team. You can contact us at help@snov.io or through live chat. We're here to assist you!<\/span><\/i><\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    In this article, you will learn how to add BCC (Blind Carbon Copy) recipients for automated forwarding of your outgoing emails sent via Snov.io. BCC is a feature commonly used in both email automation and general email communication. It allows you to forward a copy of the email message to hidden recipients. This means that […]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1934],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/11452"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=11452"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/11452\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=11452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=11452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=11452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}