{"id":11808,"date":"2025-03-31T20:04:15","date_gmt":"2025-03-31T17:04:15","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=11808"},"modified":"2025-04-16T13:25:19","modified_gmt":"2025-04-16T10:25:19","slug":"how-to-create-and-edit-pipelines-in-snov-io-crm","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-create-and-edit-pipelines-in-snov-io-crm\/","title":{"rendered":"How to create and edit pipelines in Snov.io CRM"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">This article offers a detailed guide on setting up and managing sales pipelines within Snov.io CRM.<\/span><\/i><\/p>\n<p><a href=\"#create\"><span style=\"font-weight: 400;\">How to create a pipeline<\/span><\/a><\/p>\n<p><a href=\"#edit\"><span style=\"font-weight: 400;\">How to edit pipeline stages<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Pipeline<\/strong> is a sequence of stages that guide a prospect toward conversion.\u00a0<\/span><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">In Snov.io CRM, you can set up to 20 customizable pipelines, each reflecting your unique sales process.\u00a0<\/span><b><\/b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38534 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1.png\" alt=\"\" width=\"2301\" height=\"895\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1.png 2301w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1-300x117.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1-1024x398.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1-768x299.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1-1536x597.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-interface-1-2048x797.png 2048w\" sizes=\"(max-width: 2301px) 100vw, 2301px\" \/><span style=\"font-weight: 400;\">Within each pipeline, you can add stages that represent a deal status. As you work on your deals, they will be sorted in the pipeline according to their status.<\/span><\/p>\n<h2 id=\"create\"><span style=\"font-size: 20pt;\">How to create a pipeline<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Go to <\/span><a href=\"https:\/\/app.snov.io\/crm\/#\/pipeline\"><span style=\"font-weight: 400;\">CRM<\/span><\/a><span style=\"font-weight: 400;\">, click <\/span><b>Pipeline <\/b><span style=\"font-weight: 400;\">in the top right corner and select <\/span><b>New pipeline<\/b><span style=\"font-weight: 400;\"> from the drop-down.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38535 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1.png\" alt=\"\" width=\"2005\" height=\"900\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1.png 2005w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1-300x135.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1-1024x460.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1-768x345.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-CRM-pipeline-1-1536x689.png 1536w\" sizes=\"(max-width: 2005px) 100vw, 2005px\" \/><span style=\"font-weight: 400;\">Name your new pipeline and click <\/span><b>OK<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38536 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline.png\" alt=\"\" width=\"2003\" height=\"885\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline.png 2003w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline-300x133.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline-1024x452.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline-768x339.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-new-pipeline-1536x679.png 1536w\" sizes=\"(max-width: 2003px) 100vw, 2003px\" \/><span style=\"font-weight: 400;\">Now, the new pipeline is listed in the same menu. You can switch between pipelines or rearrange their order.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38538 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu.png\" alt=\"\" width=\"1575\" height=\"605\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu.png 1575w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu-300x115.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu-1024x393.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu-768x295.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-menu-1536x590.png 1536w\" sizes=\"(max-width: 1575px) 100vw, 1575px\" \/><\/p>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>In CRM you can control the quality of your leads by <a href=\"https:\/\/snov.io\/email-verifier\" target=\"_blank\" rel=\"noopener\">verifying their emails<\/a>, automate follow-ups and manage deal stages.<\/p>\n<\/div>\n<\/div>\n<h2 id=\"edit\"><span style=\"font-size: 20pt;\">How to edit pipeline stages<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To add, delete or edit stages, go to Pipeline settings by clicking the gear icon in the top right corner.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38539 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings.png\" alt=\"\" width=\"2020\" height=\"899\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings.png 2020w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings-300x134.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings-1024x456.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings-768x342.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-settings-1536x684.png 1536w\" sizes=\"(max-width: 2020px) 100vw, 2020px\" \/><span style=\"font-weight: 400;\">Here you can rename pipeline stages, change their color, move or delete them. All changes will be saved automatically.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38540 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing.png\" alt=\"\" width=\"1837\" height=\"654\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing.png 1837w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing-300x107.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing-1024x365.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing-768x273.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snovio-pipeline-editing-1536x547.png 1536w\" sizes=\"(max-width: 1837px) 100vw, 1837px\" \/><b>To rename<\/b><span style=\"font-weight: 400;\"> a stage, click on it and type in the new name.\u00a0<\/span><\/p>\n<p><b>To change the stage<\/b> <b>color<\/b><span style=\"font-weight: 400;\">, click the color icon that will appear next to the stage name.<\/span><\/p>\n<p><b>To delete <\/b><span style=\"font-weight: 400;\">a stage or the entire pipeline, click the trash bin icon.<\/span><\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>If the stage you\u2019re trying to delete has active deals, you\u2019ll get a warning notification. You\u2019ll be able to confirm deletion or cancel it.<\/p>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400;\">You can also <\/span><b>add <\/b><span style=\"font-weight: 400;\">your custom stages (click the plus icon) or <\/span><b>re-arrange<\/b><span style=\"font-weight: 400;\"> them by using the drag icon to change the order.<\/span><\/p>\n<p><b>Lost stage <\/b><span style=\"font-weight: 400;\">has some templates for recording the reasons for lost deals. You can add your custom reasons too. By logging the reasons you can improve your lead qualification and refine your processes for better results.<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38541 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-pipeline-lost-stage.png\" alt=\"\" width=\"1250\" height=\"737\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-pipeline-lost-stage.png 1250w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-pipeline-lost-stage-300x177.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-pipeline-lost-stage-1024x604.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/Snov-io-pipeline-lost-stage-768x453.png 768w\" sizes=\"(max-width: 1250px) 100vw, 1250px\" \/><span style=\"font-weight: 400;\">You will be able to see the graph with the most common reasons behind your lost deals in <\/span><b>Deals statistics<\/b><span style=\"font-weight: 400;\">. Learn more about managing deal loss reasons in this <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-manage-deal-loss-reasons-in-crm\/\"><span style=\"font-weight: 400;\">article<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38542 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/deal-loss-metric.png\" alt=\"\" width=\"876\" height=\"411\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/deal-loss-metric.png 876w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/deal-loss-metric-300x141.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2021\/10\/deal-loss-metric-768x360.png 768w\" sizes=\"(max-width: 876px) 100vw, 876px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you have any other questions, don\u2019t hesitate to contact our Customer Care team via live chat or at <\/span><strong>help@snov.io<\/strong><span style=\"font-weight: 400;\">. We\u2019re always here to help!<\/span><\/p>\n<div class=\"notification-block note-gray\">\n<div class=\"notification-block__text\">\n<h4><span style=\"font-size: 14pt; color: #808080;\"><strong>Related articles<\/strong><\/span><\/h4>\n<p class=\"h1\" style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: georgia, palatino, serif;\"><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-review-deals-statistics-in-snov-io-crm\/\" target=\"_blank\" rel=\"noopener\">How to review Deals statistics in Snov.io CRM<\/a><\/span><\/p>\n<p class=\"h1\" style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: georgia, palatino, serif;\"><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-create-deals-in-the-crm-based-on-prospects-campaign-activity\/\" target=\"_blank\" rel=\"noopener\">How to create deals based on prospect actions<\/a><\/span><\/p>\n<p class=\"h1\" style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: georgia, palatino, serif;\"><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-manage-deal-loss-reasons-in-crm\/\" target=\"_blank\" rel=\"noopener\">How to manage Deal loss reasons in Snov.io CRM<\/a><\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article offers a detailed guide on setting up and managing sales pipelines within Snov.io CRM. How to create a pipeline How to edit pipeline stages Pipeline is a sequence of stages that guide a prospect toward conversion.\u00a0 In Snov.io CRM, you can set up to 20 customizable pipelines, each reflecting your unique sales process.\u00a0Within [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[665],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/11808"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=11808"}],"version-history":[{"count":7,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/11808\/revisions"}],"predecessor-version":[{"id":38953,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/11808\/revisions\/38953"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=11808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=11808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=11808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}