{"id":17110,"date":"2025-12-16T13:54:25","date_gmt":"2025-12-16T10:54:25","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=17110"},"modified":"2025-12-17T13:52:39","modified_gmt":"2025-12-17T10:52:39","slug":"how-to-cancel-my-account","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-cancel-my-account\/","title":{"rendered":"How to cancel your plan or add-ons"},"content":{"rendered":"<p>This guide shows how to cancel your plan and remove paid add-ons, including LinkedIn slots and DFY mailboxes.<\/p>\n<p>If you don't want your Snov.io subscription to continue, manage your plan and add-ons from the <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">Billing<\/a> settings.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-does-the-teamwork-feature-function\/\" target=\"_blank\" rel=\"noopener\">In Team accounts<\/a>, only the Team leader can access billing settings and manage any of the subscriptions.<\/p>\n<p><a href=\"#cancel-plan\">What happens after plan cancellation<\/a><\/p>\n<p><a href=\"#cancel-addons\">Cancel add-ons (LinkedIn slots and DFY domains)<\/a><\/p>\n<h2><strong>Cancel plan<\/strong><\/h2>\n<p>To start the plan cancellation, go to the\u00a0<a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">Billing<\/a> settings in your account. In your plan details at the top of the page, <strong>set auto-renewal to\u00a0Off.<\/strong><\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">If you\u2019re canceling because of an issue, please contact our Customer Care team via live chat first. We\u2019ll help you find a solution.<\/div>\n<\/div>\n<p data-start=\"73\" data-end=\"187\">When you need more features, just purchase the plan you want. No need to cancel your current plan first.<\/p>\n<p data-start=\"73\" data-end=\"187\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-43668 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM.png\" alt=\"\" width=\"1223\" height=\"684\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM.png 1223w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-300x168.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-1024x573.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-768x430.png 768w\" sizes=\"(max-width: 1223px) 100vw, 1223px\" \/><\/p>\n<div>\n<div class=\"flex flex-col text-sm\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:e7ed3437-a6e3-4c4f-ac45-f3929aab9af7-3\" data-testid=\"conversation-turn-8\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"38e25f15-c1e3-4ee8-9dc1-20c9d9e1800b\" data-message-model-slug=\"gpt-5-2-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\">\n<h2 id=\"cancel-plan\"><strong>What happens after plan cancellation<\/strong><\/h2>\n<p>Check your plan\u2019s end date under <strong data-start=\"33\" data-end=\"51\">Billing period<\/strong>. On that date, any unused limits (credits, recipients, warm-ups, LinkedIn slots) will expire, and your account will switch <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-get-a-free-snov-io-account-forever\/\" target=\"_blank\" rel=\"noopener\">to the Free plan<\/a>.<\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">After cancelling, you\u2019ll keep access to your plan features and data export until the end of the billing period. Export your prospect lists and campaign reports before your plan expires.<\/div>\n<\/div>\n<p>To keep your credits and all premium features, renew your plan manually by clicking <strong>Upgrade plan. <\/strong>To choose the best option for you, check <a href=\"https:\/\/snov.io\/knowledgebase\/pricing-plans-overview\/\" target=\"_blank\" rel=\"noopener\">our plan overview<\/a> and compare tools and limits.<\/p>\n<p data-start=\"0\" data-end=\"85\" data-is-last-node=\"\" data-is-only-node=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-41223 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_20_PM.png\" sizes=\"(max-width: 1440px) 100vw, 1440px\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_20_PM.png 1440w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_20_PM-300x153.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_20_PM-1024x522.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_20_PM-768x391.png 768w\" alt=\"\" width=\"1440\" height=\"734\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<h2 id=\"cancel-addons\" data-start=\"73\" data-end=\"187\"><strong>Cancel add-ons<\/strong><\/h2>\n<p>The tabs in your <strong data-start=\"17\" data-end=\"28\">Billing<\/strong> section list all active add-on subscriptions: LinkedIn accounts and DFY mailboxes.<\/p>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">If you have multiple Snovio subscriptions (plans and add-ons), you\u2019ll need to cancel each one separately.<\/div>\n<\/div>\n<div>\n<p>To cancel an add-on, open the relevant tab and turn off auto-renewal for the add-on you no longer need.<\/p>\n<p>To cancel DFY domains and\/or emails, go to <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">Billing<\/a> --&gt; <strong>Domains &amp; Emails<\/strong> tab.<\/p>\n<p>To cancel LinkedIn slots, go to <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">Billing<\/a> --&gt; <strong>LinkedIn accounts<\/strong> tab.<\/p>\n<\/div>\n<\/div>\n<div class=\"intercom-interblocks-paragraph no-margin intercom-interblocks-align-left\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-43675 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/12\/My-account-12-15-2025_12_48_PM.png\" alt=\"\" width=\"1223\" height=\"684\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/12\/My-account-12-15-2025_12_48_PM.png 1223w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/12\/My-account-12-15-2025_12_48_PM-300x168.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/12\/My-account-12-15-2025_12_48_PM-1024x573.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/12\/My-account-12-15-2025_12_48_PM-768x430.png 768w\" sizes=\"(max-width: 1223px) 100vw, 1223px\" \/><\/p>\n<\/div>\n<h2 data-start=\"595\" data-end=\"630\"><strong>Confirm your plan is cancelled<\/strong><\/h2>\n<p data-start=\"635\" data-end=\"680\">Go to <a href=\"https:\/\/app.snov.io\/account#\/billing\" target=\"_blank\" rel=\"noopener\">Billing settings<\/a> in your account.<\/p>\n<p data-start=\"0\" data-end=\"94\">If <strong data-start=\"3\" data-end=\"25\">Auto-renewal is on<\/strong>, toggle it <strong data-start=\"37\" data-end=\"44\">off<\/strong> and go through the confirmation process.<\/p>\n<p data-start=\"96\" data-end=\"225\" data-is-last-node=\"\" data-is-only-node=\"\">If <strong data-start=\"99\" data-end=\"122\">Auto-renewal is off<\/strong>, no more action is needed\u00a0 \u2014 your plan subscription will cancel automatically at the end of the current billing period and won\u2019t renew.<\/p>\n<p data-start=\"96\" data-end=\"225\" data-is-last-node=\"\" data-is-only-node=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-43668 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM.png\" alt=\"\" width=\"1223\" height=\"684\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM.png 1223w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-300x168.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-1024x573.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/My-account-12-15-2025_11_57_AM-768x430.png 768w\" sizes=\"(max-width: 1223px) 100vw, 1223px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This guide shows how to cancel your plan and remove paid add-ons, including LinkedIn slots and DFY mailboxes. If you don&#8217;t want your Snov.io subscription to continue, manage your plan and add-ons from the Billing settings. In Team accounts, only the Team leader can access billing settings and manage any of the subscriptions. What happens [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/17110"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=17110"}],"version-history":[{"count":28,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/17110\/revisions"}],"predecessor-version":[{"id":43738,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/17110\/revisions\/43738"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=17110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=17110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=17110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}