{"id":17865,"date":"2022-10-25T13:26:40","date_gmt":"2022-10-25T10:26:40","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=17865"},"modified":"2025-02-23T18:24:59","modified_gmt":"2025-02-23T15:24:59","slug":"how-to-clear-cache-and-cookies-in-your-browser","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-clear-cache-and-cookies-in-your-browser\/","title":{"rendered":"How to clear cache and cookies in your browser"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">You may need to clear browser data when you notice general performance issues in your Snov.io account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some examples of the possible issues are:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">page not loading\/takes much longer to load<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">broken interface elements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any faults with page interaction<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Here\u2019s a guide on how to clear cache and cookies in your browser.\u00a0<\/span><\/p>\n<h2><b>For Google Chrome<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">On your Chrome homepage, click the three dots in the top-right corner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Go to <\/span><b>More Tools <span style=\"font-weight: 400;\">\u2192 <\/span>Clear browsing data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Tip:<\/b><span style=\"font-weight: 400;\"> Type <\/span><b>chrome:\/\/settings\/clearBrowserData <\/b><span style=\"font-weight: 400;\">in your browser\u2019s address bar for quick access.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow aligncenter wp-image-17851 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_13-54-36.png\" alt=\"\" width=\"540\" height=\"470\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_13-54-36.png 540w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_13-54-36-300x261.png 300w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">On the data clearing settings window, select <\/span><b>Cookies and other site data<\/b><span style=\"font-weight: 400;\"> and <\/span><b>Cached images and files<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click <\/span><b>Clear data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow aligncenter wp-image-17852 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_17-20-54.png\" alt=\"\" width=\"564\" height=\"677\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_17-20-54.png 564w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/2022-10-17_17-20-54-250x300.png 250w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/p>\n<h2><b>For Firefox<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">On your Firefox homepage, click on the bookshelf icon in the top-right corner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Go to the <\/span><b>Settings<\/b><span style=\"font-weight: 400;\"> \u2192 <\/span><b>Privacy &amp; Security<\/b><span style=\"font-weight: 400;\"> menu.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scroll down and click <\/span><b>Clear<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow aligncenter wp-image-17867 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/gif-cache-firefox-1.gif\" alt=\"\" width=\"899\" height=\"383\" \/><\/p>\n<h2><b>For Microsoft Edge<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">On your Microsoft Edge homepage, click on the <\/span><b>Settings &amp; more<\/b><span style=\"font-weight: 400;\"> icon at the top right corner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Go to the <\/span><b>History<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Click the three dots <\/span><b>More options<\/b><span style=\"font-weight: 400;\"> icon \u2192 <\/span><b>Clear browsing data<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the data clearing settings window, select <\/span><b>Cookies and other site data <\/b><span style=\"font-weight: 400;\">and<\/span><b> Cached images and files.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Click<\/span><b> Clear now.\u00a0<\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"shadow aligncenter wp-image-17868 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/gif-cache-edge-1.gif\" alt=\"\" width=\"900\" height=\"349\" \/><\/p>\n<h2><b>Clearing cache for one page<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In some cases, you can clear cache for a single webpage if you don't want to clear all your browser data.<\/span><\/p>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> applicable only for Google Chrome browser.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On your Chrome homepage, click the three dots in the top-right corner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Go to <\/span><b>More Tools <span style=\"font-weight: 400;\">\u2192 <\/span>Developer Tools <\/b><span style=\"font-weight: 400;\">to open the page inspect window.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep the inspect page opened and go to the top left corner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Right click the refresh icon \u2192 <\/span><b>Empty Cache and Hard Reload<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-17873\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/10\/gif-cacche-hard-1.gif\" alt=\"\" width=\"901\" height=\"349\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">If you run into any issues, please let us know via live support chat or at help@snov.io and send error screenshots so we can troubleshoot more efficiently.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may need to clear browser data when you notice general performance issues in your Snov.io account. Some examples of the possible issues are:\u00a0 page not loading\/takes much longer to load broken interface elements any faults with page interaction Here\u2019s a guide on how to clear cache and cookies in your browser.\u00a0 For Google Chrome [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1970],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/17865"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=17865"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/17865\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=17865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=17865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=17865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}