{"id":18147,"date":"2022-11-09T16:02:10","date_gmt":"2022-11-09T13:02:10","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=18147"},"modified":"2025-02-23T18:24:36","modified_gmt":"2025-02-23T15:24:36","slug":"linkedin-extension-stopped-working-how-to-fix-it","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/linkedin-extension-stopped-working-how-to-fix-it\/","title":{"rendered":"LinkedIn extension stopped working &#8211; how to fix it?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this article, y<\/span><span style=\"font-weight: 400;\">ou will find common reasons for issues you may be experiencing with <a href=\"https:\/\/snov.io\/extension\" target=\"_blank\" rel=\"noopener\">LI Prospect Finder<\/a> and solutions to them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you encounter problems with your LinkedIn extension or it suddenly stopped working, you\u2019ve come to the right place.<\/span><\/p>\n<p><b>Reason 1: Outdated extension version<\/b><\/p>\n<p><span style=\"font-weight: 400;\">As part of our commitment to bringing you the best experience with LI Prospect Finder, we\u2019ve updated the extension, so starting from Nov 10, 2022, it's old versions released before May 2022 will be disabled.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Detailed information about the termination of older versions is available <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/li-prospect-finder-announcement-update-required\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The notices about the upcoming termination of older versions have been sent twice to all our customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you haven\u2019t updated the extension, its version may have become outdated by now and is, therefore, no longer supported.<\/span><\/p>\n<p>It only takes a couple of minutes to update LI Prospect Finder and get an improved version of the extension at no extra charge. <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-install-li-prospect-finder-for-automatic-updates\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">This guide<\/span><\/a><span style=\"font-weight: 400;\"> will walk you through the reinstallation process.<\/span><\/p>\n<p><b>Reason 2: Internal technical issue<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you're using an up-to-date extension but still have noticed it doesn't work properly, there might be a technical issue that we can easily fix.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please contact our customer care team via live chat or at <\/span><a href=\"mailto:help@snov.io\"><span style=\"font-weight: 400;\">help@snov.io<\/span><\/a><span style=\"font-weight: 400;\"> and report about it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ll be happy to hear your feedback and help with a solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may need your browser's console details to effectively troubleshoot the problem. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Find out how to retrieve error information from the console <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-open-console-or-network-details-in-your-browser\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, you will find common reasons for issues you may be experiencing with LI Prospect Finder and solutions to them. If you encounter problems with your LinkedIn extension or it suddenly stopped working, you\u2019ve come to the right place. Reason 1: Outdated extension version As part of our commitment to bringing you the [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1968],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/18147"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=18147"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/18147\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=18147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=18147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=18147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}