{"id":1921,"date":"2025-12-02T10:43:42","date_gmt":"2025-12-02T07:43:42","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=1921"},"modified":"2026-02-02T13:14:36","modified_gmt":"2026-02-02T10:14:36","slug":"upgrade-downgrade-plan","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/upgrade-downgrade-plan\/","title":{"rendered":"How to change your plan, upgrade or downgrade"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">In this article, you'll learn how to upgrade, change or downgrade your plan, and what happens to your credits and billing<\/span><\/i><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/p>\n<p><a href=\"#case\"><span style=\"font-weight: 400;\">Find your case<\/span><\/a><\/p>\n<p><b id=\"case\">I want to upgrade:<\/b><\/p>\n<ul>\n<li><a href=\"#higher-monthly\"><span style=\"font-weight: 400;\">Monthly \u2192 higher Monthly plan<\/span><\/a><\/li>\n<li><a href=\"#monthly-to-annual\"><span style=\"font-weight: 400;\">Monthly \u2192 Annual plan<\/span><\/a><\/li>\n<li><a href=\"#annual-to-higher-annual\"><span style=\"font-weight: 400;\">Annual \u2192 higher Annual plan<\/span><\/a><\/li>\n<\/ul>\n<p><b>I want to downgrade:<\/b><\/p>\n<ul>\n<li><a href=\"#monthly-lower-monthly\"><span style=\"font-weight: 400;\">Monthly \u2192 lower Monthly plan<\/span><\/a><\/li>\n<li><a href=\"#longterm-to-lower\"><span style=\"font-weight: 400;\">Annual \u2192 lower Annual plan<\/span><\/a><\/li>\n<li><a href=\"#longterm-to-lower\"><span style=\"font-weight: 400;\">6-month plan \u2192 3-month plan<\/span><\/a><\/li>\n<li><a href=\"#longterm-to-monthly\"><span style=\"font-weight: 400;\">3-month\/6-month\/Annual \u2192 Monthly plan (not recommended)<\/span><\/a><\/li>\n<\/ul>\n<p><a href=\"#before-change\"><span style=\"font-weight: 400;\">Before you change your plan<\/span><\/a><\/p>\n<p><a href=\"#change\"><span style=\"font-weight: 400;\">How to change your plan<\/span><\/a><\/p>\n<p><a href=\"#upgrade\"><span style=\"font-weight: 400;\">Upgrade plan cases<\/span><\/a><\/p>\n<p><a href=\"#downgrade\"><span style=\"font-weight: 400;\">Downgrade plan cases<\/span><\/a><\/p>\n<p><a href=\"#addon\"><span style=\"font-weight: 400;\">LinkedIn automation add-on<\/span><\/a><\/p>\n<p><a href=\"#faq\"><span style=\"font-weight: 400;\">Go to FAQs<\/span><\/a><\/p>\n<p><b>Not sure which plan to choose?<\/b><\/p>\n<p><a href=\"https:\/\/app.snov.io\/pricing-plans\"><span style=\"font-weight: 400;\">View plans and pricing<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/pricing-plans-overview\/\"><span style=\"font-weight: 400;\">Compare plan features<\/span><\/a><\/p>\n<h2 id=\"before-change\"><b>Before you change your plan<\/b><\/h2>\n<p><b>What you need to know<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Plan changes apply immediately and start a new billing period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Your quotas (credits, recipients, warm-ups) reset to the new plan\u2019s limits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Unused credits roll over from your current plan to your new plan, with one exception (see below).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Annual upgrades to a higher tier get a prorated discount for unused time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Your access to features depends on the new plan.<\/span><\/p>\n<p><b>Important exception<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When you switch from a long-term plan (3-month, 6-month, or annual) to a Monthly plan, you lose all unused credits and any remaining time from your current plan. There is no refund.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h3><b>Quick comparison: What happens when you change plans<\/b><\/h3>\n<div style=\"overflow: auto;\">\n<table style=\"width: 100%; border-collapse: collapse; font-family: Arial, Helvetica, sans-serif; min-width: 760px;\">\n<thead>\n<tr style=\"background: #F7F4FF;\">\n<th style=\"border: 1px solid #8c7cc5; padding: 12px 14px; text-align: left;\">Scenario<\/th>\n<th style=\"border: 1px solid #8c7cc5; padding: 12px 14px; text-align: left;\">Do credits roll over?<\/th>\n<th style=\"border: 1px solid #8c7cc5; padding: 12px 14px; text-align: left;\">Do I get a refund or discount?<\/th>\n<th style=\"border: 1px solid #8c7cc5; padding: 12px 14px; text-align: left;\">What am I charged?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Monthly \u2192 higher Monthly plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No proration<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of new plan<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Monthly \u2192 lower Monthly plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes (credits only, recipients expire)<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No proration<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of new plan<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Monthly \u2192 Annual plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes (expire in 30 days)<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No proration<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of annual plan<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Annual \u2192 higher Annual plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Prorated discount<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Discounted based on unused time<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Annual \u2192 lower Annual plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No refund<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of new plan<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">6-month \u2192 3-month plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2713 Yes<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No refund<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of new plan<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">3\/6\/12-month \u2192 Monthly plan<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No - you lose all credits<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">\u2717 No refund<\/td>\n<td style=\"border: 1px solid #8c7cc5; padding: 12px 14px;\">Full price of monthly plan<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><span style=\"font-weight: 400;\">Promo discounts (e.g., Black Friday 50% off) apply only to the original plan purchased. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upgrading to a different plan tier means paying standard pricing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To keep promotional rates, enable autorenewal and let your plan renew at the same tier.<\/span><\/p>\n<\/div>\n<\/div>\n<h2 id=\"change\"><b>How to change your plan<\/b><\/h2>\n<h3><b>Upgrade to a higher plan<\/b><\/h3>\n<p><b>Step 1.<\/b><span style=\"font-weight: 400;\"> Go to<\/span><a href=\"https:\/\/app.snov.io\/account\/billing\"> <span style=\"font-weight: 400;\">Billing settings<\/span><\/a><span style=\"font-weight: 400;\"> and click <\/span><b>Upgrade<\/b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-41231 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_40_PM.png\" alt=\"\" width=\"1440\" height=\"734\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_40_PM.png 1440w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_40_PM-300x153.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_40_PM-1024x522.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/01\/My-account-07-28-2025_12_40_PM-768x391.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p><b>Step 2.<\/b><span style=\"font-weight: 400;\"> Select the plan you want and click <\/span><b>Select plan<\/b><\/p>\n<p><b>Step 3.<\/b><span style=\"font-weight: 400;\"> Review your order summary and click <\/span><b>To checkout<\/b><\/p>\n<p><b>Step 4.<\/b><span style=\"font-weight: 400;\"> Confirm your billing option (Monthly or Annual)<\/span><\/p>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><span style=\"font-weight: 400;\">With annual billing, you pay once and <\/span><a href=\"https:\/\/app.snov.io\/pricing-plans\"><span style=\"font-weight: 400;\">get a 25% discount<\/span><\/a><span style=\"font-weight: 400;\"> compared to recurring monthly payments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It's like getting 12 months of service for the price of 9.<\/span><\/p>\n<\/div>\n<\/div>\n<p><b>Step 5.<\/b><span style=\"font-weight: 400;\"> Complete the purchase<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your upgrade takes effect immediately.<\/span><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/04\/pricing-new-billing.png\" loading=\"lazy\" \/><\/p>\n<h3><b>Downgrade to a lower plan<\/b><\/h3>\n<p><b>Step 1.<\/b><span style=\"font-weight: 400;\"> Go to the<\/span><a href=\"https:\/\/app.snov.io\/pricing-plans\"> <span style=\"font-weight: 400;\">Plans page<\/span><\/a><\/p>\n<p><b>Step 2.<\/b><span style=\"font-weight: 400;\"> Select the plan you want to switch to<\/span><\/p>\n<p><b>Step 3.<\/b><span style=\"font-weight: 400;\"> Complete the purchase<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your downgrade takes effect immediately and starts a new billing period.<\/span><\/p>\n<h2 id=\"upgrade\"><b>Upgrade plan cases<\/b><\/h2>\n<h3 id=\"higher-monthly\"><strong>Upgrade: Monthly \u2192 higher Monthly plan<\/strong><\/h3>\n<p><b>What changes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- You move to a higher-tier Monthly plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Your quotas (credits, recipients, warm-up limits) increase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- You gain access to any extra features included in the new plan.<\/span><\/p>\n<p><b>What happens to your credits<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Your new balance = unused credits from your current plan + the new plan\u2019s monthly quota.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Credits continue to roll over as long as automatic renewal is enabled.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- If you do not renew, unused credits expire 30 days after the plan ends.<\/span><\/p>\n<p><b>What you\u2019re charged<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Full price of the new Monthly plan (no proration).<\/span><\/p>\n<h3 id=\"monthly-to-annual\"><b>Upgrade<\/b><b>: Monthly to Annual plan\u00a0<\/b><\/h3>\n<p><b>What changes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- You stay on the same plan tier or move to a higher one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- You now pay once per year and get a 25% discount vs. paying monthly.<\/span><\/p>\n<p><b>What happens to your credits<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Unused credits from your last monthly period roll over.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- They stay available for 30 days after you switch.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- After that, you get monthly quotas under your Annual plan; unused monthly credits keep rolling until the annual term ends.<\/span><\/p>\n<p><b>What you\u2019re charged<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Full price of the Annual plan (no proration).<\/span><\/p>\n<h3 id=\"annual-to-higher-annual\"><b>Upgrade<\/b><b>: Annual to higher Annual plan<\/b><\/h3>\n<p><b>What changes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Higher quotas and more features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- You get a prorated discount for unused time on your current Annual plan.<\/span><\/p>\n<p><b>What happens to your credits<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Unused credits from your last monthly cycle roll over to your new plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- These rolled-over credits stay available for 30 days, then expire when you receive your first monthly quota under the new Annual plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- After that, you receive new credits and recipients every 30 days.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Unused credits from the previous month roll over to the next month throughout your Annual plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- All accumulated credits stay in your account until the new Annual plan ends (12 months from purchase). After the plan ends, any unused quotas expire.<\/span><\/p>\n<p><b>What you're charged<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Prorated price based on how many months you've used in your current Annual plan. The system calculates: (full price of new plan) \u2212 (value of unused months from current plan).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Important exception: If you purchase the same Annual plan while your current Annual plan is still active (renewing early), no prorated discount applies.<\/span><\/p>\n<h2 id=\"downgrade\"><strong>Downgrade plan cases<\/strong><\/h2>\n<h3 id=\"monthly-lower-monthly\"><b>Downgrade<\/b><b>: Monthly to Monthly plan<\/b><\/h3>\n<p><b>What changes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Your quotas (credits, recipients, warm-up limits) become lower.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- You may lose access to some premium features.<\/span><\/p>\n<p><b>What happens to your credits<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Credits: Unused credits from previous billing periods roll over and add to your new plan's quota.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- Recipients: Only the recipients included in your new plan are available. Unused recipients from your previous plan expire.<\/span><\/p>\n<p><b>What you're charged<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Full price of the new Monthly plan (no proration).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- If you add LinkedIn slots, those are prorated<\/span><\/p>\n<h3 id=\"longterm-to-lower\"><b>Downgrade: long-term plan \u2192 lower long-term plan<\/b><span style=\"font-weight: 400;\"> (Annual, 6-month, 3-month)<\/span><\/h3>\n<p><b>What changes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Your quotas become lower.<\/span><\/p>\n<p><b>What happens to your credits<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Unused credits carry over to your new subscription.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">- You continue receiving monthly quotas based on your new plan.<\/span><\/p>\n<p><b>What you\u2019re charged<\/b><\/p>\n<p><span style=\"font-weight: 400;\">- Full price of the new long-term plan (no prorated discount for unused months).<\/span><\/p>\n<h3 id=\"longterm-to-monthly\"><b>Downgrade: 3\/6\/12-month \u2192 Monthly plan (not recommended)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This is not recommended if you are in the middle of your plan.<\/span><\/p>\n<p><b>What you lose<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your current long-term plan cancels immediately<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All unused quotas from your long-term plan are lost permanently<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You get no refund for remaining prepaid months<\/span><\/li>\n<\/ul>\n<p><b>What you\u2019re charged<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full price of the new monthly plan (no discount for remaining time on the old plan)<\/span><\/li>\n<\/ul>\n<p><b>When this makes sense<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your long-term plan is about to end (within a few days)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You have already used most or all of your current plan\u2019s value<\/span><\/li>\n<\/ul>\n<p><b>Better approach<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Wait until your long-term plan ends, then switch to a monthly plan. You keep all accumulated credits until the end of the term and get full value from your current subscription.<\/span><\/p>\n<h2 id=\"addon\"><b>LinkedIn automation add-on<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">You can add LinkedIn Automation slots to any premium plan. Each slot lets you connect one LinkedIn account for<\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-use-snov-io-linkedin-automation\/\"> <span style=\"font-weight: 400;\">automated LinkedIn actions<\/span><\/a><span style=\"font-weight: 400;\"> in your campaigns.<\/span><\/p>\n<p><b>How add-on billing works:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If you add LinkedIn Automation slots, they are always billed prorated for the remaining days in your current billing period.<\/span><\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-linkedin-add-on-billing-works\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a> <span style=\"font-weight: 400;\">about LinkedIn add-on billing.<\/span><\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><b>When changing your plan and adding LinkedIn slots at the same time:<\/b><\/p>\n<p>You're charged for the add-on at a prorated cost for remaining days in your current plan's billing period.<\/p>\n<p>Your new plan is charged at full cost and activates immediately after purchase.<\/p>\n<\/div>\n<\/div>\n<h2 id=\"faq\"><b>FAQs<\/b><\/h2>\n<p><b>1. What happens to my lists and campaigns when I downgrade my plan?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You keep access to your lists and campaigns. However, certain premium features from your previous plan may become unavailable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">See detailed plan comparison <\/span><a href=\"https:\/\/app.snov.io\/pricing-plans\"><span style=\"font-weight: 400;\">on the pricing page<\/span><\/a><span style=\"font-weight: 400;\"> to check which features are included in each plan.<\/span><\/p>\n<p><b>If you don't renew your premium plan:<\/b><span style=\"font-weight: 400;\"> Your account automatically downgrades to a free trial plan at the end of your <\/span><a href=\"https:\/\/app.snov.io\/account\/billing\"><span style=\"font-weight: 400;\">billing period<\/span><\/a><span style=\"font-weight: 400;\">. All premium features lock, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bulk email search and verification<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multichannel campaigns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prospect list and campaign report exports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced campaign settings (mailbox rotation, campaign priority control)<\/span><\/li>\n<\/ul>\n<p><b>2. How can I change my payment details?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Update your payment method at checkout when purchasing your new plan.<\/span><\/p>\n<p><b>3. Should I wait until the end of the billing period to change my plan?<\/b><\/p>\n<p><b>On the Monthly plan: <\/b><span style=\"font-weight: 400;\">You can upgrade or downgrade to another monthly plan at any time. Any unused credits will carry over.<\/span><\/p>\n<p><b>On Annual Plans: <\/b><span style=\"font-weight: 400;\">You can upgrade to a higher-tier annual plan at any time and receive a prorated discount. If you downgrade to a lower-tier annual plan (including changes from 12-month to 3- or 6-month terms), there\u2019s no proration, but unused credits carry over. Credits are not carried over only when switching from a 3\/6\/12-month plan to a monthly plan.<\/span><\/p>\n<p><b>4. I already paid for my current plan. How will I be charged for the upgrade?<\/b><\/p>\n<p><b>For monthly plan upgrades: <\/b><span style=\"font-weight: 400;\">We do not offer prorated payments. However, any <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-keep-unused-credits-on-your-balance\/\"><span style=\"font-weight: 400;\">unused credits will roll over<\/span><\/a><span style=\"font-weight: 400;\"> to the next billing period.<\/span><\/p>\n<p><b>For annual plan upgrades: <\/b><span style=\"font-weight: 400;\">The total price is prorated with a discount based on unused time and credits from your current plan.<\/span><\/p>\n<p><b>5. What if I want to pause my subscription instead?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Snov.io doesn't offer a pause option, but you can downgrade to a lower-tier plan to reduce costs while keeping your account active and credits saved. With<\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-enable-or-disable-automatic-renewal\/\"> <span style=\"font-weight: 400;\">automatic renewal enabled<\/span><\/a><span style=\"font-weight: 400;\">, your credits continue rolling over.<\/span><\/p>\n<p><b>6. Can I switch between monthly and annual billing without changing my plan tier?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Yes. You can purchase the same plan tier with different billing:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Monthly \u2192 Annual: Unused credits from your last monthly period roll over (expire in 30 days)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Annual \u2192 Monthly: You lose all unused credits and get no refund for unused time.<\/span><\/li>\n<\/ul>\n<p><b><\/b><strong>7. <\/strong><b>How do I know which plan is right for me?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Check the<\/span><a href=\"https:\/\/snov.io\/knowledgebase\/pricing-plans-overview\/\"> <span style=\"font-weight: 400;\">Plans overview<\/span><\/a><span style=\"font-weight: 400;\"> to compare features and quotas. Consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How many prospects you need to find per month<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your email sending volume (recipients needed)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Which features you use regularly<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your budget and billing preference (monthly vs. annual)<\/span><\/li>\n<\/ul>\n<p><b>8. What happens to my Black Friday or promotional discount when I change plans?<\/b><\/p>\n<p><b>If you upgrade mid-term:<\/b><span style=\"font-weight: 400;\"> Promotional discounts (like Black Friday 50% off) apply only to the specific plan you purchased. When you upgrade to a higher-tier Annual plan before your current plan ends, the new plan is charged at standard pricing (with prorated credit for unused time). Your promotional discount doesn't transfer to the upgrade.<\/span><\/p>\n<p><b>If you have autorenewal enabled:<\/b><span style=\"font-weight: 400;\"> Your promotional discount renews automatically at the end of your current plan's term, as long as you stay on the same plan tier. This means you can keep your Black Friday 50% off rate year after year by letting your plan renew naturally.<\/span><span style=\"font-weight: 400;\"> To choose this option, open the <\/span><a href=\"https:\/\/app.snov.io\/account\/billing?signup_page=snov.io%2Fblack-friday-tc&amp;_gl=1*9kwbmg*_gcl_aw*R0NMLjE3NTgyODU0MjUuQ2owS0NRandfclBHQmhDYkFSSXNBQmpxOWNlSkVKcHIteTFsQWp3Qm9HYmYxY0wtQzdnaGc1aldvMnQ0S0llQmxDNDk2SXdkTUxOT1pGWWFBbDVuRUFMd193Y0I.*_gcl_au*MjIxOTc1NzMyLjE3NjE4MTc2OTI.*FPAU*NTY1NjM5NzM0LjE3NjE4MTc2ODA.*_ga*MTUzOTI0NDczMi4xNzU0MDQxNTQ1*_ga_BNRTCNFP5Y*czE3NjQ2MTE2MzMkbzkwJGcxJHQxNzY0NjEyMTcyJGo2MCRsMCRoMTI4MTQzODc5Mw..*_fplc*TG5SbnJxMUdnc2UwJTJGM2t0M090Z1hOSkw1UUtZaHNoZWhtUDM4a2k4Ymp4d1VCS1pxWkIxSWhIWDFRS3Zva21IRU9rZ3JKbUplalJLRmltWG1EYUhNZzk1QiUyRlc4M0FUR1hwcjMlMkJxR1BpY0ZON3VyeDglMkJWNlJTUzlJNiUyQkJ6USUzRCUzRA..*_ga_TKFKTRN012*czE3NjQ2MTE2MzMkbzMzOSRnMSR0MTc2NDYxMjE3MiRqNjAkbDAkaDA.\"><span style=\"font-weight: 400;\">Billing<\/span><\/a><span style=\"font-weight: 400;\"> section in My Account and turn the Automatic plan renewal toggle on.<\/span><\/p>\n<p><b>How to keep promo pricing:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Let your discounted Annual plan renew automatically to lock in the promotional rate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you need more features or quotas, wait until your current plan expires, then purchase the higher plan during the next promotional period<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact support if you need guidance on whether upgrading now or waiting makes more financial sense<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">If you have questions about changing your plan, reach out to our Customer Care team at <\/span><\/i><b><i>help@snov.io<\/i><\/b><i><span style=\"font-weight: 400;\"> or through live chat.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, you&#8217;ll learn how to upgrade, change or downgrade your plan, and what happens to your credits and billing. Find your case I want to upgrade: Monthly \u2192 higher Monthly plan Monthly \u2192 Annual plan Annual \u2192 higher Annual plan I want to downgrade: Monthly \u2192 lower Monthly plan Annual \u2192 lower Annual [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/1921"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=1921"}],"version-history":[{"count":32,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/1921\/revisions"}],"predecessor-version":[{"id":44698,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/1921\/revisions\/44698"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=1921"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=1921"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=1921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}