{"id":22466,"date":"2023-03-08T13:08:51","date_gmt":"2023-03-08T10:08:51","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=22466"},"modified":"2025-02-23T16:46:28","modified_gmt":"2025-02-23T13:46:28","slug":"how-to-connect-workmail-to-snov-io","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-connect-workmail-to-snov-io\/","title":{"rendered":"How to connect Amazon WorkMail to Snov.io"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">In this guide, you'll learn how to connect your WorkMail account to Snov.io using SMTP credentials and server settings.<\/span><\/i><\/p>\n<p>Snov.io lets you connect your own business or personal mailbox and send email campaigns through your email provider\u2019s servers to have total control over your sender account\u2019s performance.<\/p>\n<p>If you have an email account with\u00a0<b>Amazon WorkMail<\/b>, you can take advantage of its emailing capabilities and connect it to Snov.io.<\/p>\n<p>The process of connecting involves three primary steps:<\/p>\n<p>1) <a href=\"#1\"><strong>Getting your Amazon WorkMail SMTP credentials<\/strong><\/a><\/p>\n<p>2)\u00a0<a href=\"#2\"><strong>Configuring a new email account in Snov.io<\/strong><\/a><\/p>\n<p>3) <strong><a href=\"#3\">Configuring optional settings<\/a><\/strong><\/p>\n<hr style=\"height: 2px; opacity: 50%; border-width: 0; color: gray; background-color: gray;\" \/>\n<h2 id=\"1\" data-post-processed=\"true\">1) <strong>Getting your SMTP credentials<\/strong><\/h2>\n<p>The first step is to obtain the SMTP username and password for your WorkMail email account.<\/p>\n<p>The SMTP username should be the login or email address associated with your Amazon WorkMail account.<\/p>\n<p>The SMTP password is the password used to log in to a WorkMail account.<\/p>\n<h2 id=\"2\" data-post-processed=\"true\">2) <span style=\"font-weight: 400;\"><strong>Adding a new email account in Snov.io<\/strong><\/span><\/h2>\n<p>In the second step, you\u2019ll need to enter your SMTP and IMAP settings on the email account configuration page.<\/p>\n<ul>\n<li>Go to the <a href=\"https:\/\/app.snov.io\/account#\/email-account\" target=\"_blank\" rel=\"noopener\"><strong>Email Accounts<\/strong><\/a><span style=\"font-weight: 400;\"> page.<\/span><\/li>\n<\/ul>\n<p>This page lists all the email accounts that you\u2019ve added before or will add to Snov.io.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-23800 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-02-30.jpg\" alt=\"\" width=\"1001\" height=\"501\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-02-30.jpg 1001w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-02-30-300x150.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-02-30-768x384.jpg 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/><\/p>\n<p>Start adding a new email account by clicking the <strong>Add email account<\/strong> button.<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Choose <strong>Amazon Workmail<\/strong>\u00a0from the email service providers list.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The email account settings page will open.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-27382 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-08-22_17-59-39.png\" alt=\"\" width=\"999\" height=\"497\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-08-22_17-59-39.png 999w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-08-22_17-59-39-300x149.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-08-22_17-59-39-768x382.png 768w\" sizes=\"(max-width: 999px) 100vw, 999px\" \/><\/p>\n<p><strong>Note:<\/strong> Please select an appropriate provider so we can suggest you default server settings during the setup.<\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20693 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/01\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Entering SMTP settings<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Snov.io connects to your provider's SMTP server to send emails to your recipients.<\/span><\/p>\n<p>In the SMTP section, enter your SMTP credentials and the provider's server settings for sending emails.<\/p>\n<p>Refer to the explainer table below for guidance on the information you need to enter in each mandatory * field.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-23828 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_15-58-11.jpg\" alt=\"\" width=\"1000\" height=\"497\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_15-58-11.jpg 1000w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_15-58-11-300x149.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_15-58-11-768x382.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><strong>SMTP credentials:<\/strong><\/p>\n<table style=\"height: 103px; width: 97.7102%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 14.8807%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 54.7088%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 14.8807%; height: 48px; text-align: left;\"><strong>\u00a0(1) From name<\/strong><\/td>\n<td style=\"width: 54.7088%; height: 48px; text-align: left;\"><span style=\"font-weight: 400;\">This is your sender name.<\/span><\/p>\n<p>Enter your name or company name to be displayed in the <strong>'From'<\/strong> field when your recipients receive your email.<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 14.8807%; height: 10px; text-align: left;\"><strong>(2) From email\u00a0<\/strong><\/td>\n<td style=\"width: 54.7088%; height: 10px; text-align: left;\">Enter your <strong>SMTP username<\/strong> (email address associated with your Amazon WorkMail account).<\/p>\n<p>When your recipients receive your email, this email address will be displayed in the <strong>'From'<\/strong> field.<\/p>\n<p><span style=\"font-weight: 400;\">Enable the <\/span><b>\u201cUse different account name\u201d <\/b><span style=\"font-weight: 400;\">box if the SMTP username is different from the <strong>'From'<\/strong> email.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 14.8807%; text-align: left; height: 21px;\"><strong>(3) Email Password<\/strong><\/td>\n<td style=\"width: 54.7088%; text-align: left; height: 21px;\">Enter your <strong>SMTP password<\/strong>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>SMTP server settings:<\/strong><\/p>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 97.5344%; height: 70px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 7.29289%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 13.9025%; height: 24px; text-align: left;\"><b>Example<\/b><\/td>\n<td style=\"width: 49.5663%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 7.29289%; height: 36px; text-align: left;\"><strong>\u00a0(4) Host<\/strong><\/td>\n<td style=\"width: 13.9025%; height: 36px; text-align: left;\"><strong>email-smtp.us-east-1.amazonaws.com<\/strong><\/td>\n<td style=\"width: 49.5663%; height: 36px; text-align: left;\">SMTP hosts are unique to each AWS Region.<\/p>\n<p>Select the host that matches the AWS Region where your mailbox is located.<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 7.29289%; height: 10px; text-align: left;\"><strong>(5) Port<\/strong><\/td>\n<td style=\"width: 13.9025%; height: 10px; text-align: left;\"><strong>465\u00a0<\/strong>for\u00a0<strong>SSL\u00a0<\/strong>encryption<\/td>\n<td style=\"width: 49.5663%; height: 10px; text-align: left;\">It's a default SMTP connection type and is set automatically.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Entering IMAP settings<\/strong><\/h3>\n<p>The IMAP server is responsible for tracking incoming responses and letting Snov.io to log them into the email campaign statistics.<\/p>\n<p><strong>IMAP\u00a0server settings:<\/strong><\/p>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 52.0683%; height: 55px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 7.10307%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 14.2137%; height: 24px; text-align: left;\"><b>Explainer<\/b><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 7.10307%; text-align: left; height: 21px;\"><strong>(1) Host<\/strong><\/td>\n<td style=\"width: 14.2137%; text-align: left; height: 21px;\">Select the host that matches the AWS Region where your mailbox is located.<\/p>\n<ul class=\"itemizedlist\" type=\"disc\">\n<li class=\"listitem\">US West<\/li>\n<\/ul>\n<p><strong>imap.mail.us-west-2.awsapps.com<\/strong><\/p>\n<ul class=\"itemizedlist\" type=\"disc\">\n<li class=\"listitem\">US East<\/li>\n<\/ul>\n<p><strong>imap.mail.us-east-1.awsapps.com<\/strong><\/p>\n<ul class=\"itemizedlist\" type=\"disc\">\n<li class=\"listitem\">Europe<\/li>\n<\/ul>\n<p><strong>imap.mail.eu-west-1.awsapps.com<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 7.10307%; height: 10px; text-align: left;\"><strong>(2) Port<\/strong><\/td>\n<td style=\"width: 14.2137%; height: 10px; text-align: left;\"><strong>993 <\/strong>for\u00a0<strong>SSL\u00a0<\/strong>encryption. It's a default SMTP connection type and is set automatically.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Attention: <\/strong>Adding IMAP settings is optional, but if you don't add them, your email account will be connected conditionally.<\/p>\n<p><span style=\"font-weight: 400;\">As a result, Snov.io will not be able to track responses to emails sent from this email account and reply statistics may be inaccurate.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/limited-email-connection-and-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\">Read more about conditional connection here <\/a><a href=\"https:\/\/snov.io\/knowledgebase\/limited-email-connection-and-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\">\u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <b>Send a test email to check connection<\/b><\/strong><\/h3>\n<p>Complete your email account setup by testing the connection after entering all required settings.<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Click the <\/span><b>Check connection <\/b><span style=\"font-weight: 400;\">button<\/span><\/li>\n<\/ul>\n<p>Snov.io will send you the test email with the subject <strong>\"Testing your new email with Snov.io\"<\/strong> confirming the successful connection.<\/p>\n<h2 id=\"3\"><strong>3) Optional settings<\/strong><\/h2>\n<p>The following settings are optional and can be skipped for a quicker setup. Configuring them will allow you more control over your account's performance.<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20693 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/01\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Daily sending limits (1)<\/h3>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 60.0452%; height: 55px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 12.4609%; height: 24px; text-align: left;\"><strong>Setting<\/strong><\/td>\n<td style=\"width: 24.5318%; height: 24px; text-align: left;\"><b>Explainer<\/b><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 12.4609%; text-align: left; height: 21px;\"><strong>Messages per day<\/strong><\/td>\n<td style=\"width: 24.5318%; text-align: left; height: 21px;\">Set a daily sending goal for this email account.<\/p>\n<p><span style=\"font-weight: 400;\">The number should be lower or equal to the provider's daily limit.<\/span><\/p>\n<p>Snov.io will stop sending emails for the day after reaching this goal.<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 12.4609%; height: 10px; text-align: left;\"><strong>Delay between emails<\/strong><\/td>\n<td style=\"width: 24.5318%; height: 10px; text-align: left;\">\u0421hoose the interval (fixed or random) in seconds between every email message in your campaigns.<\/p>\n<p>Increasing the time gap between your emails can make your email campaigns appear safer to the ESP.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20693 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/01\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Add your email signature (2)<\/h3>\n<p>Add a signature that will be attached at the end of all emails sent from this email account.<\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-add-a-signature-to-your-drip-campaign-emails\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Set up a c<\/strong>ustom tracking domain (3)<\/h3>\n<p><span style=\"font-weight: 400;\">With a custom tracking domain, you can expect up to 20% improvement in deliverability of this sender account.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-set-up-your-custom-tracking-domain\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Warm-up your email account (4)<\/strong><\/h3>\n<p>Start warming up your email account to <span style=\"font-weight: 400;\">raise your sender reputation and improve deliverability.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-start-warming-up-your-mailbox-with-snov-io\/\" target=\"_blank\" rel=\"noopener\">Add your mailbox for a warm-up \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/>\u00a0<\/strong><b>Add a BCC email address (5)\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Add your CRM email to forward all emails sent via this email account to your mailbox in the CRM.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-32-13.jpg\" alt=\"\" width=\"1001\" height=\"501\" \/><\/p>\n<p><span style=\"font-weight: 400;\">After configuring the desired optional settings, click the <\/span><b>Add account <\/b><span style=\"font-weight: 400;\">button to save it.<\/span><\/p>\n<h2 id=\"add4\"><strong>Read next:<\/strong><\/h2>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong>Launch your email campaign<\/h3>\n<p><span style=\"font-weight: 400;\">After connecting your\u00a0<strong>Amazon WorkMail <\/strong>account to Snov.io, you can select it as a sender for your email campaign.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-create-a-drip-campaign-step-by-step\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<p><i>Have more questions? We\u2019re here to help at help@snov.io or live-support chat.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you&#8217;ll learn how to connect your WorkMail account to Snov.io using SMTP credentials and server settings. Snov.io lets you connect your own business or personal mailbox and send email campaigns through your email provider\u2019s servers to have total control over your sender account\u2019s performance. If you have an email account with\u00a0Amazon WorkMail, [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1942],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/22466"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=22466"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/22466\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=22466"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=22466"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=22466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}