{"id":23240,"date":"2023-03-28T13:07:26","date_gmt":"2023-03-28T10:07:26","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=23240"},"modified":"2025-02-23T16:44:31","modified_gmt":"2025-02-23T13:44:31","slug":"how-to-connect-your-locaweb-email-account-to-snov-io","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-connect-your-locaweb-email-account-to-snov-io\/","title":{"rendered":"How to connect your Locaweb email account to Snov.io"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">In this guide, you'll learn how to connect your Locaweb account to Snov.io using SMTP credentials and server settings.<\/span><\/i><\/p>\n<p>Snov.io lets you connect your own business or personal mailbox and send email campaigns through your email provider\u2019s servers to have total control over your sender account\u2019s performance.<\/p>\n<p>If you have an email account with\u00a0<b>Locaweb<\/b>, you can take advantage of its emailing capabilities and connect it to Snov.io.<\/p>\n<p>The process of connecting involves three primary steps:<\/p>\n<p>1) <a href=\"#1\"><strong>Getting your Locaweb SMTP credentials<\/strong><\/a><\/p>\n<p>2)\u00a0<a href=\"#2\"><strong>Configuring a new email account in Snov.io<\/strong><\/a><\/p>\n<p>3) <strong><a href=\"#3\">Configuring optional settings<\/a><\/strong><\/p>\n<h2 data-post-processed=\"true\">1) Getting your SMTP credentials<\/h2>\n<p>The first step is to obtain the SMTP username and password for your Locaweb account.<\/p>\n<p><span style=\"font-weight: 400;\">The <strong>SMTP username<\/strong> should be the login or email address associated with your Locaweb account and is used to authenticate with the SMTP server. <\/span><\/p>\n<p>The <strong>SMTP password<\/strong> is <span style=\"font-weight: 400;\">the password used to log in to your Locaweb account.<\/span><\/p>\n<h2 data-post-processed=\"true\">2)\u00a0<strong>Configuring a new email account in Snov.io<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">In the second step, you'll need to enter your SMTP and IMAP settings on the email account configuration page.<\/span><\/p>\n<ul>\n<li>Go to the\u00a0<a href=\"https:\/\/app.snov.io\/account#\/email-account\" target=\"_blank\" rel=\"noopener\"><strong>Email Accounts<\/strong><\/a>\u00a0page.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This page will display a list of all the email accounts that you have connected to Snov.io.<\/span><\/p>\n<p>Start adding a new account by clicking the <strong>Add email account<\/strong>\u00a0button.<\/p>\n<ul>\n<li>Choose\u00a0<strong>Locaweb<\/strong> from the email service providers list.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-24371 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-24_07-37-40.jpg\" alt=\"\" width=\"1019\" height=\"510\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-24_07-37-40.jpg 1019w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-24_07-37-40-300x150.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-24_07-37-40-768x384.jpg 768w\" sizes=\"(max-width: 1019px) 100vw, 1019px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The email account settings page will open.<\/span><\/p>\n<p><strong>Note:<\/strong> Please select an appropriate provider so that we can suggest default server settings for you during the setup process.<\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Entering SMTP settings<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Snov.io connects to your provider's SMTP server to send emails to your recipients.<\/span><\/p>\n<p>In the SMTP section, enter your SMTP credentials and the provider's server settings for sending emails.<\/p>\n<p>Refer to the explainer table below for guidance on the information you need to enter in each mandatory * field.<\/p>\n<p><strong>SMTP credentials:<\/strong><\/p>\n<table style=\"height: 103px; width: 97.7102%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 10.8718%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 45.0578%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 10.8718%; height: 48px; text-align: left;\"><strong>(1) From name<\/strong><\/td>\n<td style=\"width: 45.0578%; height: 48px; text-align: left;\"><span style=\"font-weight: 400;\">This is your sender name.<\/span><\/p>\n<p>Enter your name or company name to be displayed in the <strong>'From'<\/strong> field when your recipients receive your email.<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 10.8718%; height: 10px; text-align: left;\"><strong>(2) From email\u00a0<\/strong><\/td>\n<td style=\"width: 45.0578%; height: 10px; text-align: left;\">This is the email address you will be sending emails from. Enter your <strong>SMTP username\u00a0<\/strong>here.<\/p>\n<p>When your recipients receive your email, this email address will be displayed in the <strong>'From'<\/strong> field.<\/p>\n<p><span style=\"font-weight: 400;\">Enable the <\/span><b>\u201cUse different account name\u201d <\/b><span style=\"font-weight: 400;\">box if the SMTP username is different from the <strong>'From'<\/strong> email.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 10.8718%; text-align: left; height: 21px;\"><strong>(3) Password<\/strong><\/td>\n<td style=\"width: 45.0578%; text-align: left; height: 21px;\">Enter your <strong>SMTP password <\/strong>here.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>SMTP server settings:<\/strong><\/p>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 97.5344%; height: 44px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 0.644745%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 27.1679%; height: 24px; text-align: left;\"><strong>Default provider's<\/strong> v<strong>alue<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 0.644745%; height: 10px; text-align: left;\"><strong>(4) Host<\/strong><\/td>\n<td style=\"width: 27.1679%; height: 10px; text-align: left;\"><strong>email-ssl.com.br <\/strong>- default for Locaweb accounts<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 0.644745%; height: 10px; text-align: left;\"><strong>(5) Port<\/strong><\/td>\n<td style=\"width: 27.1679%; height: 10px; text-align: left;\"><strong>465\u00a0<\/strong>for\u00a0<strong>SSL connection<\/strong><\/p>\n<p><strong>587<\/strong> for<strong><b> TLS connection<\/b><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong><strong>Entering IMAP settings<\/strong><\/h3>\n<p>In the IMAP section, enter the server settings for receiving emails provided by Locaweb.<\/p>\n<p>The IMAP server is responsible for tracking incoming responses and letting Snov.io to log them into the email campaign statistics.<\/p>\n<p><strong>Note: <\/strong><span style=\"font-weight: 400;\">Enable the <\/span><b>Use different email account for receiving emails <\/b><span style=\"font-weight: 400;\">option to connect to another mailbox that receives responses.<\/span><\/p>\n<p><strong>IMAP\u00a0server settings:<\/strong><\/p>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 47.3437%; height: 55px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 3.68507%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 19.9453%; height: 24px; text-align: left;\"><strong>Default provider's<\/strong> v<strong>alue<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 3.68507%; text-align: left; height: 21px;\"><strong>(3) Host<\/strong><\/td>\n<td style=\"width: 19.9453%; text-align: left; height: 21px;\"><strong>email-ssl.com.br <\/strong>- default for Locaweb accounts<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 3.68507%; height: 10px; text-align: left;\"><strong>(4) Port<\/strong><\/td>\n<td style=\"width: 19.9453%; height: 10px; text-align: left;\"><strong>993 <\/strong>for\u00a0<strong>SSL connection<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Attention: <\/strong>Adding IMAP settings is optional, but if you don't add them, your email account will be connected conditionally.<\/p>\n<p><span style=\"font-weight: 400;\">As a result, Snov.io will not be able to track responses to emails sent from this email account and reply statistics may be inaccurate.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/limited-email-connection-and-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\">Read more about a conditional connection here <\/a><a href=\"https:\/\/snov.io\/knowledgebase\/limited-email-connection-and-how-to-fix-it\/\" target=\"_blank\" rel=\"noopener\">\u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <b>Send a test email to check connection<\/b><\/strong><\/h3>\n<p>Complete your email account setup by testing the connection after entering all required settings.<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Click the <\/span><b>Check connection <\/b><span style=\"font-weight: 400;\">button.<\/span><\/li>\n<\/ul>\n<p>Snov.io will send you the test email with subject <strong>\"Testing your new email with Snov.io\"<\/strong> confirming the successful connection.<\/p>\n<h2><strong>3) Optional settings<\/strong><\/h2>\n<p>The following settings are optional and can be skipped for a quicker setup. Configuring them will allow you more control over your account's performance.<\/p>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20693 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/01\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Daily sending limits (1)<\/h3>\n<table style=\"border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff; width: 60.0452%; height: 55px;\" border=\"1\" cellspacing=\"10\" cellpadding=\"10\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 12.4609%; height: 24px; text-align: left;\"><strong>Setting<\/strong><\/td>\n<td style=\"width: 24.5318%; height: 24px; text-align: left;\"><b>Explainer<\/b><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 12.4609%; text-align: left; height: 21px;\"><strong>Messages per day<\/strong><\/td>\n<td style=\"width: 24.5318%; text-align: left; height: 21px;\">Set a daily sending goal for this email account.<\/p>\n<p><span style=\"font-weight: 400;\">The number should be lower or equal to provider's daily limit.<\/span><\/p>\n<p>Snov.io will stop sending emails for the day after reaching this goal.<\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 12.4609%; height: 10px; text-align: left;\"><strong>Delay between e-mails<\/strong><\/td>\n<td style=\"width: 24.5318%; height: 10px; text-align: left;\">\u0421hoose the interval (fixed or random) in seconds between every email message in your campaigns.<\/p>\n<p>Increasing the time gap between your emails can make your email campaigns appear safer to the ESP.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20693 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/01\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Add your email signature (2)<\/h3>\n<p>Add a signature that will be attached at the end of all emails sent from this email account.<\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-add-a-signature-to-your-drip-campaign-emails\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Set up a c<\/strong>ustom tracking domain (3)<\/h3>\n<p><span style=\"font-weight: 400;\">With a custom tracking domain, you can expect up to 20% improvement in deliverability of this sender account.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-set-up-your-custom-tracking-domain\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> Warm-up your email account (4)<\/strong><\/h3>\n<p>Start warming up your email account to <span style=\"font-weight: 400;\">raise your sender reputation and improve deliverability.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-start-warming-up-your-mailbox-with-snov-io\/\" target=\"_blank\" rel=\"noopener\">Add your mailbox for a warm-up \u21d2<\/a><\/strong><\/p>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong><b>Add a BCC email address (5)\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Add your CRM email to forward all emails sent via this email account to your mailbox in the CRM<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-23807 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-32-13.jpg\" alt=\"\" width=\"1001\" height=\"501\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-32-13.jpg 1001w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-32-13-300x150.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/03\/2023-04-12_13-32-13-768x384.jpg 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">After configuring the desired optional settings, click the <\/span><b>Add account <\/b><span style=\"font-weight: 400;\">button to save it.<\/span><\/p>\n<h2 id=\"add4\"><strong>Read next:<\/strong><\/h2>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong>Launch your email campaign<\/h3>\n<p><span style=\"font-weight: 400;\">After connecting your\u00a0<strong>Locaweb<\/strong> email account to Snov.io, you can select it as a sender for your email campaign.<\/span><\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-create-a-drip-campaign-step-by-step\/\" target=\"_blank\" rel=\"noopener\">Read our guide \u21d2<\/a><\/strong><\/p>\n<p><i>Have more questions? We\u2019re here to help at help@snov.io or live-support chat.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you&#8217;ll learn how to connect your Locaweb account to Snov.io using SMTP credentials and server settings. Snov.io lets you connect your own business or personal mailbox and send email campaigns through your email provider\u2019s servers to have total control over your sender account\u2019s performance. If you have an email account with\u00a0Locaweb, you [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1942],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/23240"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=23240"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/23240\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=23240"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=23240"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=23240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}