{"id":2364,"date":"2020-01-15T14:46:05","date_gmt":"2020-01-15T11:46:05","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=2364"},"modified":"2025-02-23T18:24:52","modified_gmt":"2025-02-23T15:24:52","slug":"failure-to-log-in-with-a-gmail-or-g-suite-account","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/failure-to-log-in-with-a-gmail-or-g-suite-account\/","title":{"rendered":"Failure to log in with a Gmail or Google Workspace account &#8211; January 2020 (Resolved)"},"content":{"rendered":"<p>Can't log into your <a href=\"https:\/\/Snov.io\">Snov.io<\/a> account by entering your email and password? There may be several reasons for the login issue: incorrect password or a compromised account (which is unlikely). The issue may also be on our server side.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow alignnone wp-image-2369 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/789456123.png\" alt=\"login\" width=\"899\" height=\"576\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/789456123.png 899w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/789456123-300x192.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/789456123-768x492.png 768w\" sizes=\"(max-width: 899px) 100vw, 899px\" \/><\/p>\n<p>If you have initially registered on <a href=\"https:\/\/Snov.io\">Snov.io<\/a> by signing in with Google and later reset your password to log in through email and password, your password has now been automatically reset. This has been caused by a Google security check we're undergoing at the moment.<\/p>\n<p>This is a mandatory procedure for all services that can access Gmail or Google Workspace accounts. We are halfway through it now and are currently updating the service to match Google security standards.<\/p>\n<p>Please note, if you have initially registered by signing in with Google, you can still sign in with Google despite the password reset.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow alignnone wp-image-2370 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/8795641321.png\" alt=\"login\" width=\"895\" height=\"657\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/8795641321.png 895w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/8795641321-300x220.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2020\/01\/8795641321-768x564.png 768w\" sizes=\"(max-width: 895px) 100vw, 895px\" \/><\/p>\n<p>If you want to be able to log in by entering your email and password, you will have to reset it by using the <strong>Forgot Your Password<\/strong> option:<\/p>\n<ul>\n<li>Click on <a href=\"https:\/\/app.snov.io\/forgot\">Forgot Your Password?<\/a><\/li>\n<li>Type in the email address you\u2019ve signed in through and click Restore.<\/li>\n<li>Proceed with the link we\u2019ve sent to your Gmail. After confirming the new password, try signing in with your email and new password.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Can&#8217;t log into your Snov.io account by entering your email and password? There may be several reasons for the login issue: incorrect password or a compromised account (which is unlikely). The issue may also be on our server side. If you have initially registered on Snov.io by signing in with Google and later reset your [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1970],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/2364"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=2364"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/2364\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=2364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=2364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=2364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}