{"id":2364,"date":"2026-08-12T10:46:05","date_gmt":"2026-08-12T07:46:05","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=2364"},"modified":"2026-08-12T18:55:22","modified_gmt":"2026-08-12T15:55:22","slug":"failure-to-log-in-with-a-gmail-or-g-suite-account","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/failure-to-log-in-with-a-gmail-or-g-suite-account\/","title":{"rendered":"How to sign in to Snov.io with Google or a password"},"content":{"rendered":"<p>Learn how to sign in to Snov.io using Google Sign-In, use Google Workspace SSO, create a manual password, and troubleshoot common login issues. This guide also explains how to add password-based login to a Google-authenticated account and manage your account password.<\/p>\n<p><a href=\"#google-sign-in\">Use Google Sign-In<\/a><br \/>\n<a href=\"#corporate-login\">Corporate login (SSO)<\/a><br \/>\n<a href=\"#create-manual-password\">Create a manual password<\/a><\/p>\n<ul>\n<li><a href=\"#request-a-password-reset\">Request a password reset<\/a><\/li>\n<li><a href=\"#set-your-new-password\">Set your new password<\/a><\/li>\n<\/ul>\n<p><a href=\"#change-password\">Change or update your password<\/a><br \/>\n<a href=\"#multiple-google-accounts\">Troubleshoot multiple Google accounts<\/a><br \/>\n<a href=\"#next-steps\">Next steps<\/a><\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><strong>Before you start. <\/strong>To manage how you sign in to Snov.io, make sure you have:<\/p>\n<p><strong>1) A Snov.io account.<\/strong> Registered with either a Google account or an email and password.<\/p>\n<p><strong>2) Access to your Gmail inbox.<\/strong> Required to create or reset a manual password.<\/p>\n<p><strong>3) Google Workspace access.<\/strong> Only needed if your organization signs in through Workspace SSO.<\/p>\n<\/div>\n<\/div>\n<p>Snov.io supports two ways to sign in: <strong>Sign in with Google<\/strong>, which hands authentication entirely to Google, and a manual email-and-password login, which you can set up as a backup or primary method.<\/p>\n<p>You can also switch between the two at any time. For example, you can add a manual password even if you originally signed up with Google.<\/p>\n<h2 id=\"google-sign-in\"><strong>Use Google Sign-In<\/strong><\/h2>\n<p>To keep your account secure, Snov.io's website offers a <strong>Sign in with Google<\/strong> option. When you register this way, Snov.io does not create or store a password for you. Google handles authentication entirely.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48001 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2026\/08\/SCR-login-google-sign-in.png\" alt=\"Sign in with Google button on the Snov.io login page\" width=\"3584\" height=\"2128\" \/><\/p>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">You don't need to create or manage a separate Snov.io password when using Google Sign-In.<\/div>\n<\/div>\n<h2 id=\"corporate-login\"><strong>Corporate login (SSO)<\/strong><\/h2>\n<p>If your company uses Google Workspace, the <strong>Sign in with Google<\/strong> button logs you in through SSO automatically.<\/p>\n<p>Snov.io verifies your identity through your company's existing Google account and security policies. Any additional security measures your organization enforces, such as multi-factor authentication, phone prompts, or security keys, also apply when you access Snov.io.<\/p>\n<div class=\"notification-block note\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/ph_circle-wavy-warning.svg\" alt=\"note\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">Snov.io currently supports SSO only through Google Workspace using <strong>Sign in with Google<\/strong>. Other identity providers and SSO solutions are not supported.<\/div>\n<\/div>\n<h2 id=\"create-manual-password\"><strong>Create a manual password<\/strong><\/h2>\n<p>Create a manual password if you want to log in by entering your email and password instead of using Google Sign-In.<\/p>\n<h3 id=\"request-a-password-reset\"><strong>Request a password reset<\/strong><\/h3>\n<p>Go to the Snov.io login page and click <strong>Forgot Your Password?<\/strong> Enter the Gmail address you use for Google Sign-In and click <strong>Restore<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48002 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2026\/08\/SCR-login-forgot-password.png\" alt=\"Forgot Your Password screen with email field and Restore button\" width=\"3584\" height=\"2128\" \/><\/p>\n<h3 id=\"set-your-new-password\"><strong>Set your new password<\/strong><\/h3>\n<p>Open your Gmail inbox, find the reset email from Snov.io, and click the recovery link. Create and confirm a new strong password.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48003 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2026\/08\/SCR-login-create-password.png\" alt=\"Create and confirm new password dialog\" width=\"2032\" height=\"1094\" \/><\/p>\n<p>Once complete, you can log in using either method. Both access the same account:<\/p>\n<ul>\n<li>Your Gmail address and manual password<\/li>\n<li>The <strong>Sign in with Google<\/strong> button<\/li>\n<\/ul>\n<h2 id=\"change-password\"><strong>Change or update your password<\/strong><\/h2>\n<p>Log in and go to <strong>Account Settings<\/strong> by clicking your profile icon in the top-right corner. Open the <strong>Profile<\/strong> or <strong>Security<\/strong> tab, enter your current password, then your new password, and click <strong>Save Changes<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48004 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2026\/08\/SCR-login-account-security-tab.png\" alt=\"Security tab in Account Settings with password fields\" width=\"3584\" height=\"2128\" \/><\/p>\n<div class=\"notification-block note-gray\">\n<div class=\"notification-block__text\">Forgotten your manual password? Use the <strong>Forgot Your Password<\/strong> link on the login page to reset it.<\/div>\n<\/div>\n<h2 id=\"multiple-google-accounts\"><strong>Troubleshoot multiple Google accounts<\/strong><\/h2>\n<p>If you use the same browser for both a personal Gmail account and a work email account, Google may try to sign you in with the wrong account.<\/p>\n<p>If you see an error or land on a blank account, follow these steps:<\/p>\n<ul>\n<li>Log out of Snov.io<\/li>\n<li>Click <strong>Sign in with Google<\/strong> again<\/li>\n<li>In the Google pop-up, select your corporate work email<\/li>\n<li>If it's not listed, click <strong>Use another account<\/strong> and enter your company credentials<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-48005 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2026\/08\/SCR-login-google-account-picker.png\" alt=\"Google account picker with Use another account option\" width=\"3104\" height=\"1828\" \/><\/p>\n<h3 id=\"next-steps\"><strong>Next steps<\/strong><\/h3>\n<p>Once you're signed in, review your <strong>Account Settings<\/strong> to confirm your profile details, or head to your workspace to start building prospect lists and campaigns.<\/p>\n<div class=\"notification-block note-gray\">\n<div class=\"notification-block__text\">\n<h3><strong>Related articles<\/strong><\/h3>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/account-settings\/\" target=\"_blank\" rel=\"noopener\">Managing your Snov.io account settings<\/a><br \/>\n<a href=\"https:\/\/snov.io\/knowledgebase\/two-factor-authentication\/\" target=\"_blank\" rel=\"noopener\">Setting up two-factor authentication<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to sign in to Snov.io using Google Sign-In, use Google Workspace SSO, create a manual password, and troubleshoot common login issues. This guide also explains how to add password-based login to a Google-authenticated account and manage your account password. Use Google Sign-In Corporate login (SSO) Create a manual password Request a password reset [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/2364"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=2364"}],"version-history":[{"count":17,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/2364\/revisions"}],"predecessor-version":[{"id":48166,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/2364\/revisions\/48166"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=2364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=2364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=2364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}