{"id":26016,"date":"2023-06-19T15:36:47","date_gmt":"2023-06-19T12:36:47","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=26016"},"modified":"2025-02-23T18:23:23","modified_gmt":"2025-02-23T15:23:23","slug":"not-receiving-push-notifications-in-your-browser","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/not-receiving-push-notifications-in-your-browser\/","title":{"rendered":"Not receiving push notifications in your browser"},"content":{"rendered":"

If you're not getting push notifications in your browser after setting them up in your Snov.io account, follow these troubleshooting steps.<\/span><\/p>\n

How to check notification settings on your computer<\/h2>\n

Step 1: Check OS settings<\/strong><\/h3>\n

Make sure that browser notifications are enabled on your operating system.<\/span><\/p>\n

Follow the quick tutorial that matches your OS:<\/span><\/p>\n

For Windows:<\/b><\/h4>\n

Click on the <\/span>Start<\/b> menu <\/span> and select the gear icon to open <\/span>Settings<\/b>.<\/span><\/p>\n

From the options on the left, click on <\/span>System<\/b> and \u2192\u00a0 choose the <\/span>Notifications<\/b> tab on the right.<\/span><\/p>\n

\"\"<\/p>\n

    \n
  1. Check that <\/span>Get notifications from apps and other senders<\/b> toggle switch is turned on.<\/span><\/li>\n
  2. Scroll further down to find your default web browser in the list of apps.<\/span><\/li>\n<\/ol>\n

    Make sure the toggle switch for your web browser is turned on to allow notifications.<\/span><\/p>\n

    \"\"<\/p>\n

    For macOS:<\/b><\/h4>\n

    Click on the <\/span>Apple menu<\/b> in the top-left corner and select <\/span>System Preferences.<\/b><\/p>\n

    In the System Preferences window, click on <\/span>Notifications<\/b>.<\/span><\/p>\n

    On the left sidebar, find your web browser (e.g., Safari, Chrome).<\/span><\/p>\n

    Make sure the checkbox next to your web browser is <\/span>selected to allow notifications<\/b>.<\/span><\/p>\n

    Step 2: Check browser settings<\/strong><\/h3>\n

    After verifying your OS settings, make sure that website notifications are enabled in your browser.<\/span><\/p>\n

    For Google Chrome:<\/b><\/h4>\n

    Here's a quick way to check if notifications are allowed for the snov.io website in Chrome:<\/span><\/p>\n

    \"\"<\/p>\n

      \n
    1. While on the snov.io website, click the <\/span>lock<\/b> icon in the address bar.<\/span><\/li>\n
    2. Select <\/span>Site settings. <\/b>This will lead you to the website permissions page.<\/span>\u00a0<\/b><\/li>\n
    3. Next to the <\/span>Notifications<\/b>, select <\/span>Allow<\/b> in the dropdown menu to the right.<\/span><\/li>\n<\/ol>\n

      \"\"<\/p>\n

      For Safari:<\/b><\/h4>\n

      Here's a quick way to check if notifications are allowed for the snov.io website in Safari:<\/span><\/p>\n

        \n
      1. Open Safari browser.<\/span><\/li>\n
      2. Click on Safari in the top menu bar and select <\/span>Settings.<\/b><\/li>\n
      3. In the Settings window, go to the <\/span>Websites<\/b> tab.<\/span><\/li>\n
      4. On the left sidebar, click on <\/span>Notifications<\/b>.<\/span><\/li>\n
      5. Look for the snov.io website in the <\/span>Allow<\/b> section.<\/span><\/li>\n<\/ol>\n

        Ensure that the https:\/\/app.snov.io<\/strong> website is listed and has the Allow option selected next to it.<\/span><\/p>\n

        If it's set to <\/span>Deny<\/b>, click on it and choose <\/span>Allow<\/b>.<\/span><\/p>\n

        FAQs<\/strong><\/b><\/h2>\n

        1. Which browsers do you support for notifications?<\/b><\/p>\n

        Notifications are supported on all major browsers, including Chrome, Safari, Opera, Firefox, and Edge.<\/span><\/b><\/p>\n

        2. I've checked all the settings, but it still doesn't work. What else can I do?<\/b><\/p>\n

        Please make sure that Do Not Disturb mode is not enabled on your computer.<\/span><\/p>\n

        Still having trouble getting notifications to work? Don't worry, we're here to help! Reach out to us at help@snov.io or through our live support chat.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

        If you’re not getting push notifications in your browser after setting them up in your Snov.io account, follow these troubleshooting steps. How to check notification settings on your computer Step 1: Check OS settings Make sure that browser notifications are enabled on your operating system. Follow the quick tutorial that matches your OS: For Windows: […]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1964],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/26016"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=26016"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/26016\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=26016"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=26016"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=26016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}