{"id":29316,"date":"2024-10-25T15:19:08","date_gmt":"2024-10-25T12:19:08","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=29316"},"modified":"2026-05-20T13:22:32","modified_gmt":"2026-05-20T10:22:32","slug":"set-up-a-converting-sequence-with-engaging-follow-ups","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/set-up-a-converting-sequence-with-engaging-follow-ups\/","title":{"rendered":"How to set up multi-channel outreach (email + LinkedIn)"},"content":{"rendered":"<p>Before you start, make sure your <a href=\"https:\/\/snov.io\/knowledgebase\/setup-domains-and-accounts-for-multichannel-outreach\/\">sender accounts are prepared.<\/a><\/p>\n<p>This guide explains how to build an outreach campaign across email and LinkedIn, personalize your messages, choose campaign settings, launch safely, and monitor results.<\/p>\n<div class=\"notification-block note-gray\">\n<div class=\"notification-block__text\"><a href=\"#build-a-sequence\">Build a sequence<\/a><br \/>\n<a href=\"#add-content-for-email-and-linkedin-messages\">Add content for email and LinkedIn messages<\/a><br \/>\n<a href=\"#add-prospects\">Add prospects<\/a><br \/>\n<a href=\"#configure-campaign-sending\">Configure campaign sending<\/a><br \/>\n<a href=\"#launch-campaign\">Launch campaign<\/a><br \/>\n<a href=\"#monitor-results-and-replies\">Monitor results and replies<\/a><br \/>\n<a href=\"#review-general-reports\">Review general reports<\/a><br \/>\n<a href=\"#analyze-replies-and-detect-sentiment\">Analyze replies and detect sentiment<\/a><\/div>\n<\/div>\n<p>To create a campaign, <a href=\"https:\/\/app.snov.io\/login\" target=\"_blank\" rel=\"noopener\">log in to your Snov.io account<\/a> and go to <a href=\"https:\/\/app.snov.io\/campaigns\/\" target=\"_blank\" rel=\"noopener\">Campaigns.<\/a><\/p>\n<h2 id=\"build-a-sequence\"><strong>Build a sequence<\/strong><\/h2>\n<p>Snov.io lets you combine email and LinkedIn follow-ups in one sequence. This helps you create connected touchpoints across both channels without managing them separately.<\/p>\n<h3><strong>Multichannel outreach<\/strong><\/h3>\n<p>Create a sequence that uses email and LinkedIn as connected touchpoints to build familiarity and increase reply opportunities.<\/p>\n<p>For most sales sequences, use email as the primary channel. It\u2019s easier to scale with multiple sender accounts and works well for introducing your offer.<\/p>\n<p>Use LinkedIn as a supportive channel between email steps. Snov.io can <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-use-snov-io-linkedin-automation\/\" target=\"_blank\" rel=\"noopener\">automate these LinkedIn actions<\/a>: profile views, likes, follows, skill endorsements, connection requests, messages and InMails.<\/p>\n<p>LinkedIn can also work as the primary channel when your outreach depends on LinkedIn signals, such as recent profile activity, role changes, shared events, company news, mutual context, or comments and posts.<\/p>\n<h3><strong>Sequence structure<\/strong><\/h3>\n<p>Plan a sequence with 3\u20134 direct messages in total across email and LinkedIn. To get started quickly, use one of our <a href=\"https:\/\/app.snov.io\/campaigns\/templates\">pre-built multichannel templates<\/a>.<\/p>\n<p><strong>Stage 1. Initial email<\/strong><\/p>\n<p>Email \u2192 Delay 1 day<\/p>\n<p>Start with email to introduce your offer and explain the value clearly.<\/p>\n<p><strong>Stage 2. LinkedIn engagement<\/strong><\/p>\n<p>View LinkedIn profile \u2192 Delay 1 day \u2192 Like post or Follow profile<\/p>\n<p>Add 1\u20132 light LinkedIn actions between email steps to build familiarity with the prospect. You don\u2019t need to use every LinkedIn action in every sequence. Use skill endorsements only when they feel relevant and natural.<\/p>\n<p><strong>Stage 3. Email follow-up + LinkedIn connection<\/strong><\/p>\n<p>Follow-up email \u2192 Delay 1 day \u2192 Send connection request \u2192 Delay 2\u20133 days \u2192 Condition: Connected on LinkedIn<\/p>\n<p>At this step, add a condition to check whether the prospect accepted your connection request and automatically route them to the most relevant follow-up channel.<\/p>\n<p><strong>Stage 4. LinkedIn follow-up<\/strong><\/p>\n<p><strong>If connected:<\/strong><\/p>\n<p>LinkedIn message \u2192 Delay 2\u20133 days \u2192 Final email follow-up<\/p>\n<p>Use the LinkedIn message as a light follow-up, not a second full pitch. A short, conversational message works best here.<\/p>\n<p><strong>If not connected:<\/strong><\/p>\n<p>Final email follow-up \u2192 Delay 2\u20133 days \u2192 Optional InMail or stop sequence<\/p>\n<p>If the prospect doesn\u2019t accept your connection request, send a final email follow-up, then use InMail only as an optional last touchpoint.<\/p>\n<p>Replies are tracked across both channels. If a prospect replies by email or LinkedIn, the sequence stops automatically.<\/p>\n<p><strong>Stage 5. Prioritization<\/strong><\/p>\n<p>Add a Goal step at the end of the sequence to segment prospects by engagement level and prioritize warm leads for manual follow-up.<\/p>\n<h3><strong>What to configure in your sequence<\/strong><\/h3>\n<p><strong>Delays:<\/strong> Add pauses between steps so your outreach doesn\u2019t happen all at once. Use 2\u20133 days before direct follow-ups by email or LinkedIn message. Shorter delays of 1\u20132 days can work between lighter LinkedIn actions.<\/p>\n<p><strong>Conditions:<\/strong> Use conditions to adjust the follow-up flow based on prospect behavior, such as LinkedIn connection status, connection degree, email opens, or clicks.<\/p>\n<p><strong>Goal:<\/strong> Add a Goal step at the end of the sequence to segment prospects by engagement level and prioritize warm leads for manual follow-up.<\/p>\n<h2 id=\"add-content-for-email-and-linkedin-messages\"><strong>Write messages for email and LinkedIn<\/strong><\/h2>\n<p>Your sequence messages should be short, relevant, and easy to reply to. Use email to explain your offer clearly, and use LinkedIn messages as lighter touchpoints that continue the same conversation.<\/p>\n<p>Click the <strong>Email<\/strong> element to open the email editor. Besides adding your email text, you can use the editor to add variables, dynamic content, Spintax, media, a Calendly link, or AI-generated suggestions.<\/p>\n<p>Use the <strong>AI writing<\/strong> tool to draft email versions, improve your wording, adjust the tone, or create follow-ups based on your previous message. Always review AI-generated text before launch to make sure it fits your audience and offer. <a href=\"https:\/\/snov.io\/knowledgebase\/email-ai-overview-how-to-write-emails-with-ai-powered-assistant\/\" target=\"_blank\" rel=\"noopener\">Read more about it.<\/a><\/p>\n<h3><strong>Email content recommendations<\/strong><\/h3>\n<p>Your email should quickly explain why you\u2019re reaching out and make it easy for the prospect to respond.<\/p>\n<ul>\n<li>Keep the subject line short and clear, around 3\u20138 words<\/li>\n<li>Keep the first email around 50\u2013100 words<\/li>\n<li>Use plain text or minimal HTML<\/li>\n<li>Use one clear CTA<\/li>\n<li>Avoid unnecessary links, images, videos, and attachments in the first email<\/li>\n<li>Add links or media only when they support the message and are needed for the next step<\/li>\n<\/ul>\n<p>For follow-ups, keep the message shorter \u2014 around 20\u201350 words. Add a new reason to reply instead of repeating the same message.<\/p>\n<h3><strong>LinkedIn message recommendations<\/strong><\/h3>\n<p>LinkedIn messages should feel lighter than emails. Use them to continue the conversation, reference a relevant signal, or follow up after a connection request.<\/p>\n<ul>\n<li>Keep LinkedIn messages short, around 30\u201370 words<\/li>\n<li>Make the first sentence useful, since it appears in the message preview<\/li>\n<li>Use a soft CTA instead of a hard sales pitch<\/li>\n<li>Keep the message connected to the same offer or topic from your email sequence<\/li>\n<li>Personalize the message with a real reason for reaching out<\/li>\n<\/ul>\n<p>The LinkedIn message editor also includes the <strong>Variable<\/strong> menu, so you can use the same variables as in emails. You can also add Calendly links to LinkedIn messages when booking a meeting is the right next step.<\/p>\n<h3><strong>Add personalization<\/strong><\/h3>\n<p>Personalization helps your outreach feel relevant to the prospect, not just addressed to them.<\/p>\n<p>Variables in Snov.io automatically add prospect data to your emails and LinkedIn messages.<\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>Use basic variables like <strong>{{first_name}}<\/strong> and <strong>{{company_name}}<\/strong>, but don\u2019t rely on them alone. Use custom fields and personalize by pain points.<\/p>\n<\/div>\n<\/div>\n<p>For stronger personalization, use research-based details such as pain points, role changes, company news, LinkedIn activity, hiring signals, or other timing-based reasons to reach out.<\/p>\n<p>To add personalization, open the <strong>Variable<\/strong> menu on the toolbar.<\/p>\n<h3><strong>Use Spintax<\/strong><\/h3>\n<p>Spintax helps make each email or LinkedIn message slightly different by rotating text variations automatically.<\/p>\n<p>Use Spintax to vary greetings, transitions, CTAs, or short phrases. This can make your messages feel less repetitive and support deliverability when used naturally.<\/p>\n<p>Don\u2019t use Spintax to hide generic or irrelevant copy. The message still needs to be useful and personalized for the prospect. <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-use-spintax-variables-for-better-email-deliverability\/\" target=\"_blank\" rel=\"noopener\">Learn more about using Spintax.<\/a><\/p>\n<h3><strong>Use dynamic content<\/strong><\/h3>\n<p>Dynamic content lets you show different message text based on prospect data. Use it to personalize emails and LinkedIn messages for different segments without creating separate sequences for each one.<\/p>\n<p>For example, you can change the message based on:<\/p>\n<ul>\n<li>job title<\/li>\n<li>industry<\/li>\n<li>company size<\/li>\n<li>location<\/li>\n<\/ul>\n<p>To set it up, choose the <strong>If<\/strong> condition and add the matching <strong>Then<\/strong> text for each variation. You can use dynamic content in both emails and LinkedIn messages.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-personalize-emails-with-dynamic-content\/\" target=\"_blank\" rel=\"noopener\">Learn how to personalize emails with dynamic content.<\/a><\/p>\n<h3><strong>Add a Calendly link<\/strong><\/h3>\n<p>Use a Calendly link when booking a meeting is the right next step. Avoid adding meeting links to the first cold email unless the link is necessary for your sequence.<\/p>\n<p>With Calendly integration, you can automatically adjust the sequence for prospects who book a meeting through your campaign link. <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-set-up-a-calendly-integration\/\" target=\"_blank\" rel=\"noopener\">Read how to enable Calendly integration.<\/a><\/p>\n<h2 id=\"add-prospects\"><strong>Add prospects<\/strong><\/h2>\n<p>Choose the prospects you want to contact in this campaign. Start with a smaller, targeted list so your team can review replies, react to engagement, and adjust the sequence before scaling.<\/p>\n<p>For the first launch, we recommend using a list of around <strong>100\u2013200 prospects<\/strong>. This gives you enough data to evaluate performance without putting too much pressure on your sender accounts.<\/p>\n<p>The campaign will start for all prospects from the selected list. If you add new prospects to the same list later, they will enter the sequence from the first step automatically.<\/p>\n<p>In <a href=\"https:\/\/app.snov.io\/finder-tools\" target=\"_blank\" rel=\"noopener\">Finder tools<\/a>, you can collect prospects with data for both channels: email address and LinkedIn URL.<\/p>\n<p>For multichannel sequences, check that each prospect has the data needed for the actions you plan to use:<\/p>\n<ul>\n<li><strong>Email steps:<\/strong> the prospect must have a valid email address<\/li>\n<li><strong>LinkedIn steps:<\/strong> the prospect must have a LinkedIn URL in Snov.io<\/li>\n<\/ul>\n<p>If a prospect doesn\u2019t have a LinkedIn URL, Snov.io will skip LinkedIn actions for that contact, but the prospect can still receive emails.<\/p>\n<p>Before launch, verify any unverified email addresses using the built-in verifier on the <a href=\"https:\/\/app.snov.io\/prospects\" target=\"_blank\" rel=\"noopener\">Leads<\/a> page. To avoid bounces and protect sender reputation, send outreach only to valid prospects.<\/p>\n<h2 id=\"configure-campaign-sending\"><strong>Configure campaign sending<\/strong><\/h2>\n<p>In the <strong>Sending options<\/strong> step, choose the sender accounts that will run the campaign, set tracking options, and define when the campaign will send emails and LinkedIn actions.<\/p>\n<h3><strong>Email accounts<\/strong><\/h3>\n<p>Add the email accounts that will send campaign emails. Use only warmed-up sender accounts with healthy deliverability results.<\/p>\n<p>For larger campaigns, add multiple email accounts and use mailbox rotation. This spreads sending across several mailboxes instead of putting all volume on one sender.<\/p>\n<p>For example, to send around 100 campaign emails per day, use several prepared sender accounts with safe limits instead of sending everything from one mailbox.<\/p>\n<p><strong>Recommended campaign limits per mailbox:<\/strong><\/p>\n<ul>\n<li><strong>Gmail:<\/strong> up to 15 campaign emails per day<\/li>\n<li><strong>Outlook:<\/strong> up to 5 campaign emails per day<\/li>\n<\/ul>\n<p>At campaign launch, start conservatively. A safe setup is to use around <strong>10 campaign emails + 40 warm-up emails per mailbox per day<\/strong>. For Outlook senders, keep the campaign limit closer to <strong>5 emails per day<\/strong>.<\/p>\n<p>Don\u2019t use the full mailbox activity limit for campaigns only. Keep warm-up active during campaigns to support sender reputation.<\/p>\n<p>To scale safely, add more domains and sender accounts instead of raising the daily limit too high on one mailbox.<\/p>\n<p>Before launching, go to <a href=\"https:\/\/app.snov.io\/account\/email-account\" target=\"_blank\" rel=\"noopener\">Email Accounts<\/a> and check the daily limit for every sender account.<\/p>\n<h3><strong>LinkedIn account<\/strong><\/h3>\n<p>Add the LinkedIn account that will perform the LinkedIn actions in your sequence.<\/p>\n<p>Use only prepared LinkedIn profiles with complete profile details, regular activity, and safe daily limits. For larger campaigns, don\u2019t overload one profile. Spread activity across multiple real profiles and keep each one within safe limits.<\/p>\n<p>Snov.io tracks each profile\u2019s <strong>SSI score<\/strong> to help you choose a safe daily action limit. Check the score in <a href=\"https:\/\/app.snov.io\/account\/linkedin-account\" target=\"_blank\" rel=\"noopener\">LinkedIn account settings<\/a> before launching the campaign.<\/p>\n<p><strong>Recommended LinkedIn limits by SSI score:<\/strong><\/p>\n<ul>\n<li><strong>SSI 10\u201320:<\/strong> 10 actions per day<\/li>\n<li><strong>SSI 21\u201330:<\/strong> 15 actions per day<\/li>\n<li><strong>SSI 31\u201340:<\/strong> 20 actions per day<\/li>\n<li><strong>SSI 41\u201350:<\/strong> 30 actions per day<\/li>\n<li><strong>SSI 51\u201360:<\/strong> 40 actions per day<\/li>\n<\/ul>\n<p>Connection requests and messages are higher-risk actions, so keep their limits lower than lighter actions like profile views, likes, and follows.<\/p>\n<p>If the profile is new, inactive, or has no outreach history, enable <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-enable-automatic-linkedin-account-warm-up\/\" target=\"_blank\" rel=\"noopener\">LinkedIn warm-up mode<\/a>. This helps increase connection request volume gradually instead of starting too aggressively.<\/p>\n<h3><strong>Tracking<\/strong><\/h3>\n<p>Use tracking only when it supports your sequence logic or reporting.<\/p>\n<p>You can enable open and click tracking for campaigns with email steps. This helps you:<\/p>\n<ul>\n<li>monitor email engagement<\/li>\n<li>create conditions based on opens or clicks<\/li>\n<li>get notifications when prospects open emails or click links<\/li>\n<\/ul>\n<p>Tracking can affect deliverability because email providers may detect tracking pixels or tracked links. If your sender setup is new or deliverability is not stable yet, keep tracking off.<\/p>\n<p>If you enable tracking, use a custom tracking domain in your <a href=\"https:\/\/app.snov.io\/account\/email-account\" target=\"_blank\" rel=\"noopener\">email account settings<\/a> to reduce deliverability risks.<\/p>\n<p>Reply tracking is enabled by default. When a prospect replies by email or LinkedIn, the sequence stops automatically for that prospect, so your team can continue the conversation manually.<\/p>\n<p>If your campaign includes only LinkedIn steps, email tracking is turned off. LinkedIn activity, such as accepted connection requests and replies, is still tracked automatically in your campaign overview.<\/p>\n<h3><strong>Sending schedule<\/strong><\/h3>\n<p>Use schedule settings to control when emails and LinkedIn actions are sent.<\/p>\n<p>If your list includes prospects from different regions, segment them by location and create separate schedules for each segment.<\/p>\n<p>Use scheduling to:<\/p>\n<ul>\n<li>send during the recipient\u2019s workday<\/li>\n<li>avoid too many actions in a short time<\/li>\n<li>spread email and LinkedIn touchpoints across different time windows<\/li>\n<\/ul>\n<h3><strong>Advanced campaign settings<\/strong><\/h3>\n<p>Use advanced settings to control how your campaign uses each sender account\u2019s daily limit. This helps you balance new outreach with follow-ups and avoid sending too many emails at once.<\/p>\n<p><strong>Email priority:<\/strong><\/p>\n<p>Choose which emails should use the sender account\u2019s daily limit first:<\/p>\n<ul>\n<li><strong>Follow-ups:<\/strong> prioritize prospects who are already in the sequence<\/li>\n<li><strong>New recipients:<\/strong> prioritize first emails to new prospects added to the campaign<\/li>\n<\/ul>\n<p>By default, follow-ups have higher priority. This is usually the best option for sales campaigns because prospects who already received your first email are more likely to respond after a timely follow-up.<\/p>\n<p>If follow-ups use the full daily limit, new prospects will enter the sequence on the next available sending day.<\/p>\n<p><strong>New recipients daily limit:<\/strong><\/p>\n<p>Set how many new prospects can enter this campaign each day. Use this setting to control the pace of your outreach. Starting with a smaller number of new recipients helps you monitor replies, manage follow-ups, and protect sender reputation.<\/p>\n<p>The remaining sender limit will be used for follow-ups already scheduled in the campaign.<\/p>\n<h2 id=\"launch-campaign\"><strong>Launch campaign<\/strong><\/h2>\n<p>Before launching, review your campaign to make sure every part is ready.<\/p>\n<p>In the <strong>Review<\/strong> step, add a campaign name and check the main settings:<\/p>\n<ul>\n<li>sequence steps and delays<\/li>\n<li>prospect list<\/li>\n<li>sender accounts<\/li>\n<li>tracking settings<\/li>\n<li>sending schedule<\/li>\n<li>excluded email statuses<\/li>\n<li>do-not-contact list<\/li>\n<\/ul>\n<p>Use the message preview to check how your emails and personalized fields will look for recipients.<\/p>\n<p>If something needs to be changed, go back to the previous steps in the campaign editor.<\/p>\n<h2 id=\"monitor-results-and-replies\"><strong>Monitor results and replies<\/strong><\/h2>\n<p>After launch, let your campaign send the first steps and collect enough engagement data. Then review the results to understand which prospects respond, which channel performs better, and whether your sending setup stays healthy.<\/p>\n<p>On the <a href=\"https:\/\/app.snov.io\/campaigns\" target=\"_blank\" rel=\"noopener\">All campaigns<\/a> page, you\u2019ll see each campaign\u2019s status, progress, email and LinkedIn KPIs, and alerts about possible issues.<\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>You can customize the campaign list view by choosing which metrics to show. Use the menu on the right side to turn data columns on or off.<\/p>\n<\/div>\n<\/div>\n<h3><strong>Review campaign statistics<\/strong><\/h3>\n<p>Each campaign has its own <strong>Statistics<\/strong> dashboard. To open it, click the campaign from the list.<\/p>\n<p>Use campaign statistics to see how your sequence performs across email and LinkedIn. Don\u2019t scale based only on how many emails or messages you can send. Scale only when engagement and sender health are stable.<\/p>\n<p><strong>Email statistics:<\/strong><\/p>\n<ul>\n<li><strong>Campaign volume:<\/strong> contacted prospects, sent emails, and prospects not reached<\/li>\n<li><strong>Engagement:<\/strong> opens, clicks, replies, and bounces<\/li>\n<\/ul>\n<p>For email, focus on reply rate and bounce rate first. Reply rate shows whether your offer, targeting, and message are relevant. Bounce rate shows whether your list is safe for your sender reputation.<\/p>\n<p>Use these benchmarks as general guidance:<\/p>\n<ul>\n<li><strong>Reply rate:<\/strong> 2\u20133% is acceptable, 4\u201310% is very good, 10%+ is strong<\/li>\n<li><strong>Bounce rate:<\/strong> keep it below 2% to protect sender reputation<\/li>\n<li><strong>Open rate:<\/strong> use it as a visibility signal, but don\u2019t rely on it alone because opens can be affected by tracking and bots<\/li>\n<\/ul>\n<p>If reply rate is low, don\u2019t increase sending volume yet. Review your ICP, offer, personalization, timing, and message structure first.<\/p>\n<p>If bounce rate increases, pause risky segments, verify your list, and remove invalid or risky contacts before sending more emails.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-view-email-campaign-statistics\/#what-are-key-metrics\" target=\"_blank\" rel=\"noopener\">Read more about email statistics.<\/a><\/p>\n<p><strong>LinkedIn statistics:<\/strong><\/p>\n<ul>\n<li><strong>Campaign volume:<\/strong> contacted prospects, sent messages, and connection requests<\/li>\n<li><strong>Engagement:<\/strong> accepted connections and replies<\/li>\n<li><strong>Activity:<\/strong> profile views, follows, and likes<\/li>\n<\/ul>\n<p>For LinkedIn, focus on acceptance rate and replies. Keep acceptance rate at <strong>20% or higher<\/strong> before increasing connection request volume.<\/p>\n<p>Monitor pending connection requests and withdraw old requests after 14\u201330 days to reduce account risk.<\/p>\n<p>If many prospects don\u2019t accept your requests, reduce the number of requests and improve your targeting, profile relevance, or connection message before scaling.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-view-linkedin-automation-statistics\/\" target=\"_blank\" rel=\"noopener\">Read more about LinkedIn automation metrics.<\/a><\/p>\n<h3><strong>Check deliverability during active campaigns<\/strong><\/h3>\n<p>Run deliverability checks regularly while campaigns are active. This helps you detect sender issues before they affect more prospects.<\/p>\n<p>We recommend running a Deliverability Check:<\/p>\n<ul>\n<li>once per week during active outreach<\/li>\n<li>before increasing sending limits<\/li>\n<li>after a drop in replies, opens, or inbox placement<\/li>\n<li>after changing tracking, sender settings, or campaign volume<\/li>\n<\/ul>\n<p>If deliverability drops, reduce campaign sending and move more volume back to warm-up. If a sender continues to show weak results, remove it from active campaigns and replace it with a prepared backup sender.<\/p>\n<h2 id=\"review-general-reports\"><strong>Review general reports<\/strong><\/h2>\n<p>When you run multiple campaigns, use the <a href=\"https:\/\/app.snov.io\/campaigns\/reports\/\" target=\"_blank\" rel=\"noopener\">Reports page<\/a> to review overall performance across campaigns and channels.<\/p>\n<p>Reports help you compare campaigns, track trends, and understand where your outreach needs improvement.<\/p>\n<p><strong>Use reports to:<\/strong><\/p>\n<ul>\n<li>review email and LinkedIn performance in one place<\/li>\n<li>compare campaigns over time<\/li>\n<li>decide where to optimize before increasing volume<\/li>\n<\/ul>\n<p>To access reports, go to <a href=\"https:\/\/app.snov.io\/campaigns\" target=\"_blank\" rel=\"noopener\"><strong>Campaigns<\/strong><\/a> in the top menu, then select <a href=\"https:\/\/app.snov.io\/campaigns\/reports\" target=\"_blank\" rel=\"noopener\"><strong>Reports<\/strong><\/a> in the left submenu.<\/p>\n<h2 id=\"analyze-replies-and-detect-sentiment\"><strong>Analyze replies and detect sentiment<\/strong><\/h2>\n<p>Use <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-determine-prospects-interest-level-automatically\/\" target=\"_blank\" rel=\"noopener\">AI reply analysis<\/a> to identify the sentiment of prospect replies. Snov.io detects whether the latest response is interested, neutral, or negative, so your sales team can focus on the most promising conversations first.<\/p>\n<p>Use sentiment data to prioritize the next step:<\/p>\n<ul>\n<li><strong>Interested:<\/strong> follow up quickly and move the prospect to the next sales step<\/li>\n<li><strong>Neutral:<\/strong> review the reply and continue manually if there is potential<\/li>\n<li><strong>Not interested:<\/strong> exclude the prospect from active outreach or save them for later re-engagement if the timing may change<\/li>\n<\/ul>\n<p>If a prospect says it\u2019s not the right time, add them to a separate list for future re-engagement. You can also <a href=\"https:\/\/snov.io\/knowledgebase\/how-to-use-tags-for-prospects\/\" target=\"_blank\" rel=\"noopener\">add custom tags<\/a> to organize prospects by objection, timing, or next step.<\/p>\n<p>In <a href=\"https:\/\/app.snov.io\/campaigns\/reports\" target=\"_blank\" rel=\"noopener\">Reports<\/a>, you can track the overall interest level of replies and filter prospects by sentiment.<\/p>\n<p>Review neutral and negative replies to find common objections. This helps you improve your offer, adjust follow-ups, and make future campaigns more relevant.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before you start, make sure your sender accounts are prepared. This guide explains how to build an outreach campaign across email and LinkedIn, personalize your messages, choose campaign settings, launch safely, and monitor results. Build a sequence Add content for email and LinkedIn messages Add prospects Configure campaign sending Launch campaign Monitor results and replies [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1932],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/29316"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=29316"}],"version-history":[{"count":17,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/29316\/revisions"}],"predecessor-version":[{"id":46862,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/29316\/revisions\/46862"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=29316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=29316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=29316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}