{"id":33477,"date":"2025-07-15T08:52:38","date_gmt":"2025-07-15T05:52:38","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=33477"},"modified":"2025-12-01T19:29:17","modified_gmt":"2025-12-01T16:29:17","slug":"how-google-email-policy-affects-open-tracking","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-google-email-policy-affects-open-tracking\/","title":{"rendered":"How Google\u2019s email policy affects open tracking"},"content":{"rendered":"<p>Learn how Google\u2019s email policies affect open tracking, and how Snov.io helps reduce the risks.<\/p>\n<p><strong>What Google does with this update:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Google started blocking images in emails sent to Gmail users and notifying them about potentially suspicious emails. This appears to be part of Google's ongoing efforts to protect users from spam and protect their privacy.<\/span><\/p>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><strong data-start=\"67\" data-end=\"105\">The key takeaway from this update:<\/strong><\/p>\n<p>Gmail is pushing email outreach toward safer, more trusted standards, encouraging senders to follow best practices and focus on meaningful, relevant outreach.<\/p>\n<\/div>\n<\/div>\n<p><strong>What this means for open tracking:<\/strong><\/p>\n<p data-start=\"63\" data-end=\"236\">When images are blocked, tracking pixels are also blocked, which prevents open tracking from working correctly \u2014 meaning opens won\u2019t be detected or logged in your stats.<\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">Open tracking can hurt deliverability, trigger spam filters, or lead to \u201csuspicious\u201d email banners. Emails sent without tracking are less likely to cause suspicion and are generally seen by providers as more trustworthy.<\/div>\n<\/div>\n<p><strong>What does it mean for Snov.io users:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Even if the email is plain text with no images, the Gmail banner may appear if it contains a tracking pixel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you're using open tracking or adding images to your email content, your recipients may see a notification that says: \"Images in this message are hidden. This message might be suspicious or spam.\"<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-33480 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2024\/09\/gmail-alert-e1726123388998.png\" alt=\"\" width=\"984\" height=\"134\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2024\/09\/gmail-alert-e1726123388998.png 984w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2024\/09\/gmail-alert-e1726123388998-300x41.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2024\/09\/gmail-alert-e1726123388998-768x105.png 768w\" sizes=\"(max-width: 984px) 100vw, 984px\" \/><\/p>\n<h2><strong>Why does the Gmail warning appear<\/strong><\/h2>\n<p>Tracking pixels can contribute to suspicion, but they aren\u2019t the sole reason for a warning like <em data-start=\"347\" data-end=\"381\">\u201cThis message seems suspicious.\u201d<\/em><\/p>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>Google doesn\u2019t directly target open tracking. However, it may flag the email as suspicious based on other signals. It focuses more on the overall reputation and content of the email, <strong>not just the presence of a tracking pixel.<\/strong><\/p>\n<\/div>\n<\/div>\n<p>If an email is considered unwanted or suspicious based on these broader signals, Gmail may block images (including tracking pixels) or show warnings.<\/p>\n<p data-start=\"384\" data-end=\"454\">Gmail warnings are triggered by a combination of factors, such as:<\/p>\n<ul>\n<li data-start=\"384\" data-end=\"454\">Poor sender reputation<\/li>\n<li data-start=\"384\" data-end=\"454\">Spammy or misleading content<\/li>\n<li data-start=\"384\" data-end=\"454\">High bounce or complaint rates<\/li>\n<\/ul>\n<div class=\"notification-block tip\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\" alt=\"tip\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p data-start=\"123\" data-end=\"163\"><strong data-start=\"123\" data-end=\"163\">Pro tip: Improve your lead targeting <\/strong><a href=\"https:\/\/snov.io\/knowledgebase\/define-your-icp-and-pack-prospect-lists\/\" target=\"_blank\" rel=\"noopener\">with ICPs<\/a><\/p>\n<p>&nbsp;<\/p>\n<p data-start=\"165\" data-end=\"387\">When your email is relevant and clearly personalized, recipients are more likely to engage, even if a warning appears. In many cases, Gmail removes the alert in follow-up emails once it recognizes your messages as wanted.<\/p>\n<\/div>\n<\/div>\n<h2><strong>What are the next steps<\/strong><\/h2>\n<p data-start=\"272\" data-end=\"357\">To help minimize the potential risks of open tracking, here are some actionable tips:<\/p>\n<p><b>Step 1: Turn off open tracking and use link tracking instead<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Link tracking is an alternative way to track lead interest. You can also <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-triggers-work-in-drip-campaigns\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">add Clicked on link conditions<\/span><\/a><span style=\"font-weight: 400;\"> to your sequence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember to configure a custom tracking domain\u2014this will make link tracking safe to use. <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-set-up-your-custom-tracking-domain\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">How to set up a custom domain.<\/span><\/a><\/p>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p data-start=\"74\" data-end=\"280\">Snov.io recommends using open tracking only when it's specifically necessary. For example, if the email sequence you want to test relies on <a href=\"https:\/\/snov.io\/knowledgebase\/how-triggers-work-in-drip-campaigns\/\" target=\"_blank\" rel=\"noopener\">\u201cemail opened\u201d conditions<\/a>, or you need open rate data for reporting in the specific campaign.<\/p>\n<p data-start=\"282\" data-end=\"543\">For all other campaigns,\u00a0<strong>it's best to turn open tracking off to protect your sender reputation.<\/strong><\/p>\n<\/div>\n<\/div>\n<p><b>Step 2: Add images properly<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The simplest solution is to avoid adding images, but if they help convey value in your emails, you\u2019ll want to keep using them. Reconsider how you use images in your emails\u2014remove anything unnecessary and keep only what's needed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To add images safely:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the <\/span><b>\"Upload image\"<\/b><span style=\"font-weight: 400;\"> option in the email campaign editor to add images directly from your computer. This way, Snov.io will store them on secure servers, which makes it safer. Adding images via HTML (using embed code or links from external servers) is more likely to trigger the spam filter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you're contacting a lead for the first time, don\u2019t add images in the first email at all. You can include them in follow-ups if the recipient shows engagement.<\/span><\/li>\n<\/ul>\n<p><b>Step 3: Measure engagement using Reply rate or Booked meetings<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t count on the open rate as a valid metric for measuring engagement. The reply rate is a much better indicator of your campaign's success. Snov.io tracks replies for emails and messages sent through LinkedIn Automation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can monitor the reply rate on the statistics <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-view-email-campaign-statistics\/\"><span style=\"font-weight: 400;\">dashboard for specific campaigns<\/span><\/a><span style=\"font-weight: 400;\"> or the general <\/span><a href=\"https:\/\/app.snov.io\/campaigns\/reports\"><span style=\"font-weight: 400;\">Reports<\/span><\/a><span style=\"font-weight: 400;\"> dashboard.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For those who don\u2019t use reply rates as one of the main KPIs, you can use <\/span><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-set-up-a-calendly-integration\/\"><span style=\"font-weight: 400;\">the integration with Calendly<\/span><\/a><span style=\"font-weight: 400;\"> to track booked meetings.<\/span><b><\/b><\/p>\n<p><b>Step 4: Send multichannel campaigns<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Email is not the only available channel\u2014use <\/span><a href=\"https:\/\/snov.io\/linkedin-automation-tools\"><span style=\"font-weight: 400;\">LinkedIn automation<\/span><\/a><span style=\"font-weight: 400;\"> as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Combine email and LinkedIn in multichannel campaigns to have an additional way to contact prospects.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you want to learn more about using automated LinkedIn actions, see our <\/span><a href=\"https:\/\/www.udemy.com\/course\/linkedin-automation\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">LinkedIn Automation course on Udemy.<\/span><\/a><b><\/b><\/p>\n<p><b>Step 5: Improve your sender reputation<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Having a good sender reputation is crucial now\u2014your emails are less likely to be flagged if your reputation is strong. Email warm-up can help you gain a good sender score or restore a damaged reputation.<\/span><\/p>\n<p><a href=\"https:\/\/app.snov.io\/deliverability\/#\/warm-up\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Start Email warm-up.<\/span><\/a><b><\/b><\/p>\n<p><b>Step 6: Troubleshoot your email content before sending<\/b><b><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Remember to check that your emails follow best practices by running <\/span><a href=\"https:\/\/app.snov.io\/deliverability\/#\/check\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Deliverability tests.<\/span><\/a><\/p>\n<p>If you have any remaining concerns, feel free to reach out to our Customer Care team. You can contact us at help@snov.io or through live chat. We're here to assist you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Google\u2019s email policies affect open tracking, and how Snov.io helps reduce the risks. What Google does with this update: Google started blocking images in emails sent to Gmail users and notifying them about potentially suspicious emails. This appears to be part of Google&#8217;s ongoing efforts to protect users from spam and protect their [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1960],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/33477"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=33477"}],"version-history":[{"count":12,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/33477\/revisions"}],"predecessor-version":[{"id":43479,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/33477\/revisions\/43479"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=33477"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=33477"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=33477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}