Reasons why recipients get \u201cUnassigned\u201d status<\/span><\/a><\/p>\n How to manage Unassigned recipients<\/span><\/a><\/p>\n Why are recipients marked as Unassigned? When reviewing your LinkedIn campaign, you might see some prospects marked as \"<\/span>Unassigned\".<\/p>\n This means they currently don\u2019t have a LinkedIn sender account to perform automation actions. For these recipients, the sequence is on pause. Below we\u2019ll explain why.<\/span><\/p>\n<\/div>\n<\/div>\n When you launch a campaign with LinkedIn rotation (multiple LinkedIn senders), recipients are evenly distributed based on each sender's daily limit. This helps maintain a balanced workload across accounts for safe automation.<\/p>\n A recipient may have an \"Unassigned\" status for one of the following reasons:<\/p>\n 1) You've just launched a new campaign and LinkedIn accounts haven\u2019t been distributed yet<\/b><\/p>\n After you launch a campaign, it takes a little time for LinkedIn rotation to distribute prospects across all sender accounts. Just wait a little bit \u2013 the system will assign them within a few minutes.<\/p>\n Once the distribution is done, prospects in your list will have a LinkedIn sender assigned to them.<\/p>\n 2) All LinkedIn accounts have been distributed, but some recipients are still left<\/b><\/p>\n LinkedIn rotation follows the daily limit of each account<\/a>, meaning each sender can only engage with a set number of prospects per day. If all available accounts have been distributed, some recipients may not get assigned a sender.<\/p>\n For example, if a sender has a daily limit of 20 actions, it will be assigned to 20 prospects per day.<\/p>\n If your recipient list is bigger than the total daily limit, you can either increase the limit<\/a> or add more LinkedIn accounts to the rotation.<\/p>\n 3) You've deleted the account from your <\/b>LinkedIn account list<\/a> while the automation is active<\/b><\/p>\n In this case, the automation will pause for prospects assigned to this account when you launched the campaign.<\/span><\/p>\n To continue it, reconnect the account to Snov.io<\/a> or add a different one for these recipients. If you reconnect the same account, it will automatically be reassigned to the recipients it was previously engaging with.<\/span><\/p>\n However, these recipients will be in Paused<\/b> status. To restart automation for them, you\u2019ll need to manually change their status to Active\u00a0<\/b>in the recipients list.<\/span><\/p>\n 4) You've deleted the account from rotation while the automation is active<\/b><\/p>\n In this case, recipients who were assigned this account when the campaign launched will also be paused.<\/span><\/p>\n To continue the automation for them, either add the same account back to rotation or assign a different one to these recipients.<\/span><\/p>\n If you add the same account back to rotation, it will automatically be reassigned to the same recipients it was engaging with before. However, these recipients will be in <\/span>Paused<\/b> status. <\/span>To restart automation for them, you\u2019ll need to manually change their status to <\/span>Active<\/b>.<\/span><\/p>\n 5) The LinkedIn account disconnected from Snovio<\/b><\/p>\n If one of the LinkedIn accounts in rotation loses connection, the recipients assigned to it will be paused.<\/span><\/p>\n To continue automation for them, <\/span>reconnect the account<\/span><\/a> in your settings. Once reconnected, it will be reassigned to its previous recipients. However, <\/span>you\u2019ll need to manually change their status to <\/span>Active.<\/b><\/p>\n To resume the sequence for prospects without a sender<\/span>, manually assign them an account.<\/span><\/p>\n To do this, open your campaign and go to the Recipients list. Find prospects with an Unassigned<\/strong> status in the LinkedIn sender<\/strong> field, then choose an available LinkedIn account.<\/p>\n Click the Filter<\/strong> option in the top left to sort prospects by LinkedIn status. This allows you to assign accounts in bulk.<\/p>\n The campaign will be paused while you assign accounts. Click <\/span>Resume<\/b> at the top left to update the settings and restart it.\u00a0<\/span><\/p>\n Once done, the sequence will continue the automation actions as planned.<\/span><\/p>\n![\"tip\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/academicons_ideas-repec.svg\")
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\n<\/b><\/p>\n![\"\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Campaign-Recipients-03-06-2025_11_06_AM.png\")
<\/h2>\nHow LinkedIn rotation distributes accounts<\/strong><\/h2>\n
![\"\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/linkedin-sender-accounts.png\")
<\/p>\nReasons why recipients are \u201cUnassigned\u201d<\/strong><\/h2>\n
![\"\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Campaign-Recipients-03-06-2025_11_46_AM.png\")
<\/p>\n![\"learn\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\")
<\/div>\n![\"\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Campaign-Recipients-03-06-2025_11_55_AM.png\")
<\/div>\nHow to assign a sender to Unassigned recipients<\/strong><\/h2>\n
![\"\"](\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Campaign-Recipients-03-06-2025_12_01_PM.png\")
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<\/p>\nRelated articles<\/strong><\/h3>\n