{"id":37919,"date":"2025-03-07T18:58:17","date_gmt":"2025-03-07T15:58:17","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=37919"},"modified":"2026-02-04T23:39:27","modified_gmt":"2026-02-04T20:39:27","slug":"como-configurar-o-unibox-e-sincronizar-seus-e-mails","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/br\/como-configurar-o-unibox-e-sincronizar-seus-e-mails\/","title":{"rendered":"Como configurar o Unibox e sincronizar seus e-mails"},"content":{"rendered":"<h4 id=\"email\"><a href=\"#email\">Como conectar suas contas de e-mail ao Unibox<\/a><\/h4>\n<h4><a href=\"#LI\">Como conectar suas contas do LinkedIn ao Unibox<\/a><\/h4>\n<p>O Unibox \u00e9 uma caixa de entrada \u00fanica para todas as suas comunica\u00e7\u00f5es multicanal com prospects da Snov.io. Ele re\u00fane, em um s\u00f3 lugar, as conversas de todas as contas de e-mail e do LinkedIn que voc\u00ea utiliza.<\/p>\n<div class=\"notification-block note\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/ph_circle-wavy-warning.svg\" alt=\"note\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p><strong>O que voc\u00ea pode fazer:<\/strong><\/p>\n<p>1) Visualizar e-mails e conversas do LinkedIn em uma caixa de entrada compartilhada, com threads unificadas.<\/p>\n<p>2) Filtrar conversas por canal de comunica\u00e7\u00e3o (E-mail \/ LinkedIn).<\/p>\n<p>3) Enviar e acompanhar respostas, gerenciar prospects e atribuir n\u00edveis de interesse diretamente na sua conta da Snov.io.<\/p>\n<\/div>\n<\/div>\n<p>O Unibox est\u00e1 dispon\u00edvel em todos os planos, permitindo que voc\u00ea conecte quantas contas de e-mail precisar. Para usu\u00e1rios do plano de Teste, o Unibox permite sincronizar at\u00e9 1 m\u00eas do hist\u00f3rico da caixa de entrada. Usu\u00e1rios de Teste t\u00eam 30 dias para experimentar o recurso. Se quiser desbloquear ainda mais funcionalidades, fa\u00e7a um <a href=\"https:\/\/snov.io\/br\/precos\">upgrade<\/a> para um plano Premium.<\/p>\n<h2 id=\"email\"><b>Como conectar suas contas de e-mail ao Unibox<\/b><\/h2>\n<div class=\"flex flex-col text-sm\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"9fda5867-02c5-4298-8d03-dc4bc657ed33\" data-testid=\"conversation-turn-500\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"23f02b82-6a90-4e54-846e-c1b02be9355b\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\">\n<p data-start=\"593\" data-end=\"965\" data-is-last-node=\"\" data-is-only-node=\"\">O Unibox est\u00e1 dispon\u00edvel em todos os planos, permitindo que voc\u00ea conecte quantas contas de e-mail precisar. Para usu\u00e1rios em Trial, o Unibox permite sincronizar at\u00e9 1 m\u00eas do hist\u00f3rico da caixa de entrada. O per\u00edodo de teste tem dura\u00e7\u00e3o de 30 dias. Se quiser desbloquear ainda mais recursos e possibilidades, fa\u00e7a o <a href=\"https:\/\/snov.io\/pricing\">upgrade<\/a> para um plano Premium.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<h3><b>Passo 1. Adicionar contas de remetentes<\/b><\/h3>\n<p>Acesse o <a href=\"https:\/\/app.snov.io\/unibox\" target=\"_blank\" rel=\"noopener\">Unibox<\/a> clicando no \u00edcone no cabe\u00e7alho e conecte sua conta.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37830 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts.png\" alt=\"\" width=\"2292\" height=\"1264\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts.png 2292w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts-300x165.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts-1024x565.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts-768x424.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts-1536x847.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-connect-accounts-2048x1129.png 2048w\" sizes=\"(max-width: 2292px) 100vw, 2292px\" \/>Se voc\u00ea j\u00e1 usou o Unibox antes e precisa adicionar novos e-mails, abra as configura\u00e7\u00f5es no canto superior direito da p\u00e1gina. <img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow alignnone wp-image-37890 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path.png\" alt=\"\" width=\"2301\" height=\"907\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path.png 2301w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path-300x118.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path-1024x404.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path-768x303.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path-1536x605.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-settings-path-2048x807.png 2048w\" sizes=\"(max-width: 2301px) 100vw, 2301px\" \/><\/p>\n<p>Se voc\u00ea tiver contas de e-mail conectadas \u00e0 a Snov.io, elas aparecer\u00e3o listadas. Contas inv\u00e1lidas ser\u00e3o desativadas e sinalizadas, com a op\u00e7\u00e3o de acessar as configura\u00e7\u00f5es. Se quiser conectar e sincronizar um n\u00famero ilimitado de caixas de e-mail ao Unibox,\u00a0clique em <a href=\"https:\/\/app.snov.io\/account\/email-account\"><strong data-start=\"1344\" data-end=\"1364\">Adicionar e-mail<\/strong> <\/a>abaixo.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37832 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email.png\" alt=\"\" width=\"2300\" height=\"996\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email.png 2300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email-300x130.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email-1024x443.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email-768x333.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email-1536x665.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-add-email-2048x887.png 2048w\" sizes=\"(max-width: 2300px) 100vw, 2300px\" \/>Agora voc\u00ea pode conectar sua caixa de entrada externa por meio de diferentes provedores (Gmail, Microsoft e outros via IMAP).<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37833 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers.png\" alt=\"\" width=\"2007\" height=\"1144\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers.png 2007w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers-300x171.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers-1024x584.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers-768x438.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-providers-1536x876.png 1536w\" sizes=\"(max-width: 2007px) 100vw, 2007px\" \/>Ap\u00f3s adicionar uma conta, voc\u00ea pode gerenciar suas configura\u00e7\u00f5es de e-mail antes da sincroniza\u00e7\u00e3o. Escolha o remetente e clique no bot\u00e3o <strong data-start=\"1639\" data-end=\"1654\">Sincronizar<\/strong>. Isso o levar\u00e1 \u00e0s configura\u00e7\u00f5es de sincroniza\u00e7\u00e3o.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37834 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page.png\" alt=\"\" width=\"2299\" height=\"1138\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page.png 2299w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page-300x148.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page-1024x507.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page-768x380.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page-1536x760.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-start-page-2048x1014.png 2048w\" sizes=\"(max-width: 2299px) 100vw, 2299px\" \/><\/p>\n<h3><b>Passo 2. Definir ou alterar as configura\u00e7\u00f5es de sincroniza\u00e7\u00e3o<\/b><\/h3>\n<p>Agora, voc\u00ea ver\u00e1 a janela de configura\u00e7\u00e3o onde precisar\u00e1 escolher os seguintes par\u00e2metros:<\/p>\n<p>1.<strong data-start=\"95\" data-end=\"135\">Tipos de e-mails exibidos no Unibox.<\/strong><br data-start=\"135\" data-end=\"138\" \/>Por padr\u00e3o, sincronizamos apenas as mensagens enviadas por campanhas da Snov.io ou mensagens diretas, junto com todas as respostas a elas.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Snov-io-Unibox-nonsnovio-emails.png\" loading=\"lazy\" \/><\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-691cd05b-0ebc-832c-a7c0-8123796f4086-6\" data-testid=\"conversation-turn-512\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"32f39840-cc10-41bc-ba67-ffcd625f471d\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\">\n<p data-start=\"278\" data-end=\"405\">Para sincronizar todo o hist\u00f3rico de e-mails, ative a op\u00e7\u00e3o de sincroniza\u00e7\u00e3o de conversas que n\u00e3o foram iniciadas pela Snov.io:<\/p>\n<ul data-start=\"407\" data-end=\"553\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-start=\"407\" data-end=\"461\">\n<p data-start=\"409\" data-end=\"461\"><strong data-start=\"409\" data-end=\"421\">Ativado:<\/strong> todas as conversas s\u00e3o sincronizadas.<\/p>\n<\/li>\n<li data-start=\"462\" data-end=\"553\" data-is-last-node=\"\">\n<p data-start=\"464\" data-end=\"553\" data-is-last-node=\"\"><strong data-start=\"464\" data-end=\"479\">Desativado:<\/strong> apenas as conversas iniciadas por campanhas da Snov.io s\u00e3o sincronizadas.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<p><strong style=\"font-weight: 400;\" data-start=\"1872\" data-end=\"1905\">2. Visibilidade padr\u00e3o do e-mail.<\/strong><span data-start=\"1872\" data-end=\"1905\">\u00a0<\/span><strong style=\"font-weight: 400;\" data-start=\"1913\" data-end=\"1930\">Compartilhado<\/strong>: todos os e-mails sincronizados ficam vis\u00edveis para todos os membros (ou apenas para o l\u00edder da equipe). <strong data-start=\"2042\" data-end=\"2053\">Privado<\/strong>: apenas voc\u00ea ter\u00e1 acesso aos e-mails sincronizados.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings.png\" loading=\"lazy\" \/><\/p>\n<p><strong data-start=\"2110\" data-end=\"2148\">3. Per\u00edodo de sincroniza\u00e7\u00e3o do e-mail<\/strong>: 3 dias, 1 m\u00eas, 3 meses, 6 meses.<\/p>\n<p data-start=\"2188\" data-end=\"2329\">O plano de Teste permite sincronizar at\u00e9 1 m\u00eas do hist\u00f3rico da caixa de entrada. Considere fazer um <strong>upgrade para o plano Premium<\/strong> se quiser:<\/p>\n<ul data-start=\"2331\" data-end=\"2659\">\n<li data-start=\"2331\" data-end=\"2556\"><strong data-start=\"2333\" data-end=\"2393\">Sincronizar at\u00e9 6 meses do hist\u00f3rico da caixa de entrada<\/strong>: ao adicionar uma conta, os \u00faltimos 6 meses de e-mails ser\u00e3o sincronizados retroativamente. Todos os dados permanecer\u00e3o armazenados enquanto voc\u00ea usar o Unibox.<\/li>\n<li data-start=\"2557\" data-end=\"2659\"><strong data-start=\"2559\" data-end=\"2596\">Armazenamento e contas ilimitadas<\/strong>: sem preocupa\u00e7\u00f5es com espa\u00e7o ou n\u00famero de contas conectadas.<\/li>\n<\/ul>\n<div class=\"notification-block learn\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/fluent_chat-warning-16-regular.svg\" alt=\"learn\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>Voc\u00ea pode gerenciar o hist\u00f3rico de sincroniza\u00e7\u00e3o nas configura\u00e7\u00f5es a qualquer momento. Para alterar a data de sincroniza\u00e7\u00e3o, \u00e9 necess\u00e1rio limpar o hist\u00f3rico de e-mails primeiro.<\/p>\n<\/div>\n<\/div>\n<p>Ap\u00f3s configurar os par\u00e2metros de sincroniza\u00e7\u00e3o, clique no bot\u00e3o <strong data-start=\"2906\" data-end=\"2921\">Sincronizar<\/strong> para iniciar o processo. Os e-mails sincronizados ser\u00e3o adicionados progressivamente \u00e0 p\u00e1gina principal do Unibox.<\/p>\n<p>Se precisar alterar a visibilidade ou o hist\u00f3rico de sincroniza\u00e7\u00e3o, as configura\u00e7\u00f5es do Unibox estar\u00e3o sempre acess\u00edveis atrav\u00e9s das <a href=\"https:\/\/app.snov.io\/account\/email-account\"><strong data-start=\"3173\" data-end=\"3193\">Contas de e-mail<\/strong>.<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37836 wp-block-image shadow\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings.png\" alt=\"\" width=\"2295\" height=\"1140\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings.png 2295w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings-300x149.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings-1024x509.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings-768x381.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings-1536x763.png 1536w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-email-account-settings-2048x1017.png 2048w\" sizes=\"(max-width: 2295px) 100vw, 2295px\" \/><\/p>\n<h3><b>Passo 3. Verificar o status da sincroniza\u00e7\u00e3o<\/b><\/h3>\n<p>Na p\u00e1gina <a href=\"https:\/\/app.snov.io\/account\/email-account\"><strong data-start=\"3259\" data-end=\"3279\">Contas de e-mail<\/strong><\/a>, voc\u00ea ver\u00e1 o status do Unibox para cada remetente:<img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow alignnone wp-image-37874 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1.png\" alt=\"\" width=\"1659\" height=\"843\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1.png 1659w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1-300x152.png 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1-1024x520.png 1024w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1-768x390.png 768w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/Unibox-statuses-1-1536x780.png 1536w\" sizes=\"(max-width: 1659px) 100vw, 1659px\" \/><b><strong data-start=\"3336\" data-end=\"3363\">Pronto para sincronizar<\/strong>: <\/b>a conta n\u00e3o est\u00e1 conectada ao Unibox<\/p>\n<p><b><strong data-start=\"3407\" data-end=\"3423\">Sincronizado<\/strong>: <\/b>a conta est\u00e1 conectada e a sincroniza\u00e7\u00e3o est\u00e1 ativa<\/p>\n<p><b><strong data-start=\"3482\" data-end=\"3498\">Desconectado<\/strong>: <\/b>a conta foi conectada ao Unibox, mas foi desconectada manualmente pelo usu\u00e1rio.<\/p>\n<p><b><strong data-start=\"3584\" data-end=\"3592\">Erro<\/strong>: <\/b>h\u00e1 um erro de conex\u00e3o com a conta de remetente, o que pausa a sincroniza\u00e7\u00e3o. Para corrigir, verifique erros de conex\u00e3o com sua caixa de e-mail e credenciais da conta.<\/p>\n<div class=\"notification-block attention\">\n<div class=\"notification-block__icon\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/themes\/knowledgebase-n\/assets\/img\/quill_warning.svg\" alt=\"attention\" width=\"32\" height=\"32\" \/><\/div>\n<div class=\"notification-block__text\">\n<p>Se voc\u00ea conectar um remetente ao Unibox com um grande n\u00famero de e-mails, a primeira sincroniza\u00e7\u00e3o pode levar algumas horas.<\/p>\n<\/div>\n<\/div>\n<h2 id=\"LI\"><b>Como conectar suas contas do LinkedIn ao Unibox<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Para usar o LinkedIn no Unibox, voc\u00ea precisa ter uma <a href=\"https:\/\/app.snov.io\/account\/linkedin-account\">conta do LinkedIn<\/a> conectada \u00e0 Snov.io.<\/span><\/p>\n<p data-start=\"154\" data-end=\"298\">Para sincronizar sua conta do LinkedIn com o Unibox, acesse as <a href=\"https:\/\/app.snov.io\/account\/linkedin-account\">configura\u00e7\u00f5es da conta do LinkedIn<\/a> ou v\u00e1 diretamente pelo <strong data-start=\"279\" data-end=\"297\">menu do Unibox:<\/strong><\/p>\n<p><strong><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/LI-Unibox-settings.png\" loading=\"lazy\" \/><\/strong><\/p>\n<p>Se voc\u00ea j\u00e1 tiver contas do LinkedIn conectadas \u00e0 Snov.io, elas aparecer\u00e3o listadas no Unibox com o status <strong>Pronto para sincronizar<\/strong>.<\/p>\n<p data-start=\"436\" data-end=\"625\">Contas inv\u00e1lidas ser\u00e3o desativadas e exibidas com a op\u00e7\u00e3o de acessar as configura\u00e7\u00f5es. Caso queira adicionar mais contas, clique no bot\u00e3o <strong data-start=\"574\" data-end=\"605\">Adicionar slots do LinkedIn <\/strong>no topo da p\u00e1gina.<\/p>\n<h3>Como configurar ou alterar as op\u00e7\u00f5es de sincroniza\u00e7\u00e3o<\/h3>\n<p>Na janela de configura\u00e7\u00e3o do Unibox para LinkedIn, defina os seguintes par\u00e2metros:<\/p>\n<p data-start=\"775\" data-end=\"805\"><strong data-start=\"775\" data-end=\"805\">Incluir todas as mensagens<\/strong><\/p>\n<ul>\n<li data-start=\"806\" data-end=\"906\">\n<p data-start=\"808\" data-end=\"906\"><strong data-start=\"808\" data-end=\"832\">Desativado (padr\u00e3o):<\/strong> sincroniza apenas mensagens de campanhas da Snov.io e mensagens diretas<\/p>\n<\/li>\n<li data-start=\"907\" data-end=\"973\">\n<p data-start=\"909\" data-end=\"973\"><strong data-start=\"909\" data-end=\"921\">Ativado:<\/strong> sincroniza todas as mensagens das contas conectadas<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"975\" data-end=\"1005\"><strong data-start=\"975\" data-end=\"1005\">Hist\u00f3rico de sincroniza\u00e7\u00e3o<\/strong><\/p>\n<p>Escolha at\u00e9 onde sincronizar: 3 dias, 1 m\u00eas, 3 meses ou 6 meses<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/LI-Unibox-parameters.png\" loading=\"lazy\" \/><\/p>\n<p data-start=\"1077\" data-end=\"1294\">Depois de definir os par\u00e2metros de sincroniza\u00e7\u00e3o, clique em <strong data-start=\"1137\" data-end=\"1162\">Iniciar sincroniza\u00e7\u00e3o<\/strong> para come\u00e7ar o processo. As mensagens sincronizadas do LinkedIn ser\u00e3o adicionadas de forma sequencial \u00e0 p\u00e1gina principal do Unibox.<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-691cd05b-0ebc-832c-a7c0-8123796f4086-9\" data-testid=\"conversation-turn-518\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"2d0f1ad9-5898-43df-908a-46b46c225626\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\">\n<p data-start=\"1296\" data-end=\"1416\" data-is-last-node=\"\" data-is-only-node=\"\">Voc\u00ea pode gerenciar o hist\u00f3rico de sincroniza\u00e7\u00e3o a qualquer momento nas configura\u00e7\u00f5es, acessando <a href=\"https:\/\/app.snov.io\/account\/linkedin-account\">Contas do LinkedIn<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<h2 id=\"como-limpar-todo-o-historico-de-sincronizacao\"><b>C<\/b><b>omo limpar todo o hist\u00f3rico de sincroniza\u00e7\u00e3o<\/b><\/h2>\n<p>No Sync history, voc\u00ea tamb\u00e9m pode gerenciar quanto do hist\u00f3rico de conversas ser\u00e1 sincronizado. Para isso, acesse as configura\u00e7\u00f5es do Unibox nas suas contas de <a href=\"https:\/\/app.snov.io\/account\/email-account\/\">E-mail<\/a> e\/ou <a href=\"https:\/\/app.snov.io\/account\/linkedin-account\">LinkedIn<\/a> e clique em Unibox.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2025\/03\/LI-Unibox-clear-history.png\" loading=\"lazy\" \/><\/p>\n<p data-start=\"4070\" data-end=\"4266\">O \u00edcone de borracha na se\u00e7\u00e3o <strong data-start=\"4099\" data-end=\"4129\">Hist\u00f3rico de sincroniza\u00e7\u00e3o<\/strong> permite apagar todos os e-mails sincronizados. Se quiser alterar a data de sincroniza\u00e7\u00e3o, ser\u00e1 necess\u00e1rio limpar o hist\u00f3rico primeiro.<\/p>\n<p data-start=\"4268\" data-end=\"4472\"><strong data-start=\"4271\" data-end=\"4282\">Aten\u00e7\u00e3o<\/strong>: qualquer sincroniza\u00e7\u00e3o ativa ser\u00e1 interrompida ao limpar o hist\u00f3rico. Todos os e-mails e threads sincronizados ser\u00e3o removidos do Unibox, mas voc\u00ea poder\u00e1 sincroniz\u00e1-los novamente depois.<\/p>\n<p>\u00a0Ap\u00f3s conectar e sincronizar suas contas, acesse a se\u00e7\u00e3o <strong data-start=\"4530\" data-end=\"4540\">Unibox<\/strong> para come\u00e7ar a gerenciar suas comunica\u00e7\u00f5es.<\/p>\n<p>O Unibox cont\u00e9m as mesmas pastas familiares do Gmail e de outros provedores de e-mail. Voc\u00ea pode encontr\u00e1-las no lado esquerdo da p\u00e1gina principal do Unibox:<\/p>\n<ul>\n<li data-start=\"218\" data-end=\"384\">\n<p data-start=\"220\" data-end=\"384\"><strong data-start=\"220\" data-end=\"229\">Inbox<\/strong> re\u00fane todas as mensagens recebidas, tanto de e-mail quanto do LinkedIn, sincronizadas das contas conectadas, incluindo respostas recebidas em campanhas.<\/p>\n<\/li>\n<li data-start=\"385\" data-end=\"634\">\n<p data-start=\"387\" data-end=\"634\"><strong data-start=\"387\" data-end=\"395\">Enviado<\/strong> exibe a lista de todos os e-mails e mensagens enviados a partir das contas conectadas, incluindo e-mails de campanhas, e-mails avulsos, mensagens enviadas diretamente pela interface do provedor de e-mail, mensagens do LinkedIn e InMail.<\/p>\n<\/li>\n<li data-start=\"635\" data-end=\"763\">\n<p data-start=\"637\" data-end=\"763\"><strong data-start=\"637\" data-end=\"648\">Favoritos<\/strong>\u00a0mostra todas as mensagens que voc\u00ea marcou como importantes, facilitando o acesso r\u00e1pido \u00e0s conversas principais.<\/p>\n<\/li>\n<li data-start=\"764\" data-end=\"863\" data-is-last-node=\"\">\n<p data-start=\"766\" data-end=\"863\" data-is-last-node=\"\"><strong data-start=\"766\" data-end=\"777\">Bounced<\/strong> re\u00fane as conversas em que pelo menos um e-mail n\u00e3o p\u00f4de ser entregue ao destinat\u00e1rio.<\/p>\n<\/li>\n<\/ul>\n<h2><b>Artigos relacionados:<\/b><\/h2>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt;\"><strong><a href=\"https:\/\/snov.io\/knowledgebase\/br\/conecte-sua-conta-de-e-mail-a-snov-io\/\" target=\"_blank\" rel=\"noopener\">Como adicionar contas de e-mail \u00e0 Snov.io<\/a><\/strong><\/span><\/p>\n<p><i>Se voc\u00ea tiver d\u00favidas que n\u00e3o foram respondidas aqui, entre em contato com nossa equipe de Suporte ao Cliente pelo e-mail <strong data-start=\"5409\" data-end=\"5425\"><a rel=\"noopener\" data-start=\"5411\" data-end=\"5423\">help@snov.io<\/a><\/strong> ou pelo chat ao vivo.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como conectar suas contas de e-mail ao Unibox Como conectar suas contas do LinkedIn ao Unibox O Unibox \u00e9 uma caixa de entrada \u00fanica para todas as suas comunica\u00e7\u00f5es multicanal com prospects da Snov.io. Ele re\u00fane, em um s\u00f3 lugar, as conversas de todas as contas de e-mail e do LinkedIn que voc\u00ea utiliza. O [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2089],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/37919"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=37919"}],"version-history":[{"count":20,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/37919\/revisions"}],"predecessor-version":[{"id":44784,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/37919\/revisions\/44784"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=37919"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=37919"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=37919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}