{"id":45644,"date":"2026-04-02T10:20:52","date_gmt":"2026-04-02T07:20:52","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=45644"},"modified":"2026-04-02T12:42:41","modified_gmt":"2026-04-02T09:42:41","slug":"how-to-enable-smtp-and-imap-access-for-microsoft-accounts","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-enable-smtp-and-imap-access-for-microsoft-accounts\/","title":{"rendered":"How to enable SMTP and IMAP for Microsoft accounts"},"content":{"rendered":"

This guide explains how to prepare your Outlook or Microsoft 365 mailbox for sending emails and tracking replies in Snov.io.<\/p>\n

To connect your Outlook mailbox<\/a> successfully, you may need to enable SMTP and IMAP access in your Microsoft account.<\/p>\n

\n
\"tip\"<\/div>\n
\n

Without these settings, you may see SMTP or IMAP errors when connecting the mailbox or during active campaigns. Use the steps in this guide to prevent these issues or fix them if they have already occurred.<\/p>\n<\/div>\n<\/div>\n

The setup steps vary depending on where your Outlook account was purchased: directly from Microsoft or through GoDaddy.<\/p>\n

See the instructions for your account type:<\/b><\/p>\n

Microsoft Outlook accounts<\/a><\/p>\n

GoDaddy Outlook accounts<\/a><\/p>\n

\n
\"learn\"<\/div>\n
\n
\n
\n
\n
\n
\n
\n
\n
\n

After changing settings for a mailbox that is already connected to Snov.io, reconnect it to update the connection in Snov.io.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n

How to reconnect your account<\/a><\/p>\n<\/div>\n<\/div>\n

Enable SMTP and IMAP for Microsoft Outlook accounts<\/strong><\/h2>\n

Follow these steps to enable SMTP for Outlook accounts purchased directly from Microsoft.<\/span><\/p>\n

How to do it:<\/b><\/p>\n

Open the Microsoft 365 admin page: <\/span>https:\/\/admin.cloud.microsoft\/<\/span><\/a><\/p>\n

If you can\u2019t open this page and see a message saying your account doesn\u2019t have permission to view or manage it, contact your IT department or Microsoft 365 admin for help.<\/span><\/p>\n

In the left menu, go to: <\/span>Users<\/b> \u2192 select <\/span>Active users<\/b>.<\/span><\/p>\n

Select the email address you want to connect to Snov.io.<\/span><\/p>\n

Open the <\/span>Mail<\/b> tab in the user profile and click <\/span>Manage email apps<\/b>.<\/span><\/p>\n

\"\"<\/p>\n

In the list of options, make sure the checkboxes for <\/span>IMAP <\/b>and <\/span>Authenticated SMTP<\/b> are selected.<\/span><\/p>\n