{"id":4635,"date":"2025-01-16T10:35:53","date_gmt":"2025-01-16T07:35:53","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=4635"},"modified":"2025-11-26T13:47:11","modified_gmt":"2025-11-26T10:47:11","slug":"faq-pricing-plans","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/faq-pricing-plans\/","title":{"rendered":"FAQ &#8211; Plans &#038; Billing"},"content":{"rendered":"<p><strong>1. Can I use Snov.io for free? Do you offer a free plan?<\/strong><\/p>\n<div class=\"contentfulRichText_bodyLimit__F5GOU\">\n<p class=\"contentfulRichText_paragraph___hjRE contentfulRichText_enableThemeProvider__vI_iG\">Yes! You get a free plan immediately after you sign up for Snov.io and create your account. It provides you with the possibility to try out Snovio features before upgrading to the premium plan.<\/p>\n<\/div>\n<p>On your free plan's balance, you get 50 <a href=\"https:\/\/snov.io\/knowledgebase\/what-is-a-credit\/\" target=\"_blank\" rel=\"noopener\">credits<\/a>\u00a0to find emails, 100\u00a0<a href=\"https:\/\/snov.io\/knowledgebase\/recipients\/\" target=\"_blank\" rel=\"noopener\">recipients<\/a> to contact prospects through a campaign and 1 <a href=\"https:\/\/snov.io\/knowledgebase\/warm-up-slots-and-warm-up-volume-limits\/\" target=\"_blank\" rel=\"noopener\">warm-up slot<\/a> to start warming up your email account.<\/p>\n<p><strong>2.<\/strong> <strong>How is the premium plan different from the free plan?<\/strong><\/p>\n<p data-start=\"0\" data-end=\"107\">Premium plans offer advanced features and higher quotas for lead generation, outreach and email warm-up. On all premium plans, you can purchase the LinkedIn automation add-on and get access to Snov.io API, integrations with CRMs.<\/p>\n<p data-start=\"109\" data-end=\"241\">On all premium plans, you unlock bulk lead search, bulk email verification, data export, email and LinkedIn rotation. Premium <strong data-start=\"259\" data-end=\"266\">Pro<\/strong> plans include unlimited warm-up, A\/B testing, unlimited sender accounts and campaigns, unlimited team seats and shared access for team members.<\/p>\n<p data-start=\"109\" data-end=\"241\">View the free\/premium comparison <a href=\"https:\/\/snov.io\/knowledgebase\/whats-the-difference-between-free-trial-and-premium-plans\/\" target=\"_blank\" rel=\"noopener\">in our article<\/a>.<\/p>\n<p><strong>3. What plans does Snov.io offer?<\/strong><\/p>\n<p>Snov.io offers affordable pricing plans for all needs and budgets. Monthly premium plans start <strong>at $39\/month<\/strong>, which are great for individual use.<\/p>\n<div class=\"flex max-w-full flex-col flex-grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"3d14b7ba-cb6b-4ff9-8f6e-8fb55ab6ad13\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p data-start=\"0\" data-end=\"172\">Monthly <strong>Pro<\/strong> plans start<strong data-start=\"0\" data-end=\"32\"> at $99\/month<\/strong> and offer larger limits for credits and recipients. You can choose a plan based on your team's size or outreach volume and scale as needed (Pro S, Pro M, Pro L, or Ultra).<\/p>\n<p data-start=\"174\" data-end=\"301\" data-is-last-node=\"\" data-is-only-node=\"\">If available plans don\u2019t meet your requirements, we also offer custom plans. Contact our sales team to discuss a tailored solution.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/snov.io\/knowledgebase\/pricing-plans-overview\/\" target=\"_blank\" rel=\"noopener\">Learn more about features and quotas in the Snov.io plans overview.<\/a><\/span><\/p>\n<p><strong>4. What is included in Snov.io plans?<\/strong><\/p>\n<p>Each Snov.io plan includes quotas:<\/p>\n<ul>\n<li><a href=\"https:\/\/snov.io\/knowledgebase\/what-is-a-credit\/\" target=\"_blank\" rel=\"noopener\">Credits:<\/a> To find emails and prospects and verify your email lists<\/li>\n<li><a href=\"https:\/\/snov.io\/knowledgebase\/recipients\/\" target=\"_blank\" rel=\"noopener\">Recipients:<\/a> To contact prospects via multichannel campaigns<\/li>\n<li><a href=\"https:\/\/snov.io\/knowledgebase\/warm-up-slots-and-warm-up-volume-limits\/\">Email warm-up slots<\/a><strong>:<\/strong> To prepare your email accounts and improve deliverability<\/li>\n<\/ul>\n<p>On all premium plans, you can purchase <a href=\"https:\/\/snov.io\/knowledgebase\/faq-linkedin-addon-billing\/\" target=\"_blank\" rel=\"noopener\">a LinkedIn Automation add-on<\/a> and connect your LinkedIn accounts for outreach.<\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/snov.io\/knowledgebase\/pricing-plans-overview\/\" target=\"_blank\" rel=\"noopener\">Learn more about features and quotas included in Snov.io plans.<\/a><\/span><\/p>\n<p><strong>5. How to pay for a Snov.io subscription? What payment methods are available?<\/strong><\/p>\n<p>To purchase your plan, go to the <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">Billing<\/a> page in your account and click <strong>Upgrade<\/strong>. Choose the plan you want to add to the cart. Proceed to checkout and complete your payment.<\/p>\n<p>You can pay for a subscription using a debit card, credit card, Amazon Pay, or other payment methods, depending on your country.<\/p>\n<p><strong>6. How do you process payments? How do you handle my credit card details?<\/strong><\/p>\n<p>Snov.io partners with <a href=\"https:\/\/fastspring.com\/\" target=\"_blank\" rel=\"noopener\">Fastspring<\/a> to securely process your payments. We do not directly store your credit card information.<\/p>\n<p><strong>7. Do you have monthly and annual billing options for your plans?<\/strong><\/p>\n<p>Yes, Snov.io premium plans have both monthly and annual billing.<\/p>\n<p><strong>8. What\u2019s the difference between monthly and annual subscriptions?<\/strong><\/p>\n<p><strong>Monthly billing:<\/strong> Renews automatically every 30 days using your saved payment method.<\/p>\n<p><strong>Annual billing:<\/strong> A single upfront payment gives you 12 months of uninterrupted access to your selected premium plan.<\/p>\n<p><strong>9.<\/strong> <b>I plan to use Snov.io in the coming months but need to reduce my costs. Can I get a discount?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Consider switching to <a href=\"https:\/\/snov.io\/knowledgebase\/whats-the-difference-between-monthly-and-yearly-billing\/\" target=\"_blank\" rel=\"noopener\">annual billing<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The annual version of every Snov.io plan includes a <strong>25% discount<\/strong>. <\/span>For example, instead of $99\/month, the <a href=\"https:\/\/app.snov.io\/pricing-plans\" target=\"_blank\" rel=\"noopener\">Pro S plan costs just $75\/month<\/a> when billed annually.<\/p>\n<p><strong>10. How to get an invoice?\u00a0<\/strong><\/p>\n<p>Invoices for your recent Snov.io purchases are automatically sent to the billing email address you provided during the payment process.<\/p>\n<p>Additionally, you can view and download receipts for all your purchases directly from your <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">billing settings,<\/a> in the <strong>Order history<\/strong> section.<\/p>\n<p><strong>11. How to change my payment method or edit billing information?<\/strong><\/p>\n<p>You can change your payment method when purchasing a new plan on the pricing page.<\/p>\n<p>To update your billing details (billing email, company information, or credit card for future payments), access your customer account in our payment processor. You can find a link to it in the emails with your Snovio purchase details. Contact support if you need help.<\/p>\n<p data-start=\"4\" data-end=\"74\"><strong>12. What happens when I change plans? How to upgrade or downgrade my plan?<\/strong><\/p>\n<p data-start=\"76\" data-end=\"305\">You don't need to cancel your current plan to change to another one. You can switch at any time by purchasing the new plan from the Pricing or Plans page.<\/p>\n<p data-start=\"307\" data-end=\"429\">Before changing your plan, make sure you understand how this affects your quotas<strong data-start=\"381\" data-end=\"412\"> (credits\/recipients) <\/strong>and payment.<\/p>\n<p data-start=\"433\" data-end=\"465\"><strong data-start=\"433\" data-end=\"463\">Upgrading to a higher plan<\/strong><\/p>\n<p data-start=\"470\" data-end=\"539\">You\u2019re charged immediately and your account is upgraded right away.<\/p>\n<ul>\n<li data-start=\"544\" data-end=\"693\"><strong data-start=\"544\" data-end=\"585\">Monthly \u2192 Monthly \/ Monthly \u2192 Annual:<\/strong> Prorated billing is not available, but any unused <strong data-start=\"636\" data-end=\"647\">credits<\/strong> on your balance roll over to your new plan.<\/li>\n<li data-start=\"698\" data-end=\"857\"><strong data-start=\"698\" data-end=\"718\">Annual \u2192 Annual:<\/strong> You receive a prorated discount based on the unused time in your current annual plan, and unused credits roll over to the new annual plan.<\/li>\n<\/ul>\n<p><strong data-start=\"861\" data-end=\"892\">Downgrading to a lower plan<\/strong><\/p>\n<p data-start=\"899\" data-end=\"1019\">You\u2019re charged immediately and your account is downgraded right away (no waiting until the end of the billing period).<\/p>\n<ul>\n<li data-start=\"1024\" data-end=\"1112\"><strong data-start=\"1024\" data-end=\"1046\">Monthly \u2192 Monthly:<\/strong> Unused <strong data-start=\"1054\" data-end=\"1065\">credits<\/strong> roll over, but unused <strong data-start=\"1088\" data-end=\"1102\">recipients<\/strong> do not.<\/li>\n<li data-start=\"1024\" data-end=\"1112\"><strong data-start=\"1117\" data-end=\"1162\">Annual \u2192 Annual \/ Annual \u2192 3- or 6-month:<\/strong> No prorated refund, but unused credits carry over to the new subscription.<\/li>\n<\/ul>\n<p><strong data-start=\"1241\" data-end=\"1295\">Switching from annual (or 3\/6\/12-month) to monthly<\/strong><\/p>\n<p data-start=\"1302\" data-end=\"1397\">Your new monthly plan is activated immediately and your current multi-month plan is canceled.<\/p>\n<p data-start=\"1302\" data-end=\"1397\">No prorated refund is provided for the remaining unused period.<\/p>\n<p data-start=\"1302\" data-end=\"1397\">Any unused credits from the multi-month plan <strong data-start=\"1517\" data-end=\"1538\">do not carry over<\/strong> and will be lost.<\/p>\n<p><b>13. I need more credits. Can I get a discount for upgrading to a higher plan?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Yes! Upgrading to a higher-tier plan on <\/span><b>annual billing<\/b><span style=\"font-weight: 400;\"> gives you more credits for lower price <\/span><span style=\"font-weight: 400;\">(<\/span><span style=\"font-weight: 400;\">a 25% discount compared to paying monthly).<\/span><\/p>\n<p><strong>14. How do I disable automatic renewal for my plan? Can I buy a one-time plan without activating a subscription?<\/strong><\/p>\n<p>Automatic renewal is enabled by default after you purchase a plan, but you can disable it <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">in your billing settings<\/a>.<\/p>\n<p>By disabling automatic renewal, your plan will be a one-time purchase active for a single billing period of 30 days. This means that the credits and recipients included with your plan are valid for 30 days and will expire when the paid period ends.<\/p>\n<p>If you wish to have your plan extended automatically, you can re-enable automatic renewal at any time.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-enable-or-disable-automatic-renewal\/\" target=\"_blank\" rel=\"noopener\">Read more about billing and automatic plan renewals.<\/a><\/p>\n<p><strong>15. I've used all my credits\/recipients. How can I get more before the plan renewal?<\/strong><\/p>\n<p>Depending on the plan you choose, you will receive quotas (credits, recipients, warm-ups) every 30 days. To renew your quotas before the end of the billing cycle, purchase the same plan. It will immediately renew your account and refresh the billing period.<\/p>\n<p class=\"LC20lb MBeuO DKV0Md\"><strong>16. Will my unused quotas roll over from month to month?<\/strong><\/p>\n<p>The rollover policy applies only to credits.\u00a0Unused recipients from a previous month will not roll over and will expire at the end of each billing period.<\/p>\n<ul>\n<li><strong>Monthly plans: <\/strong>Any unused credits will roll over to the next month as long as your premium monthly plan remains active, whether you renew it automatically or manually.<\/li>\n<li><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"><strong>Annual plans:<\/strong> Unused credits will accumulate throughout the year while the annual plan is active but will expire when your annual plan ends.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-keep-unused-credits-on-your-balance\/\" target=\"_blank\" rel=\"noopener\">Read more about credit rollover on monthly and annual plans.<\/a><\/p>\n<p><strong>17. I have an active annual subscription, and I've run out of credits. How to get more credits?<\/strong><\/p>\n<p data-start=\"80\" data-end=\"200\">Your plan provides quotas (credits, recipients, warm-ups) every 30 days as long as your annual subscription is active.<\/p>\n<p data-start=\"202\" data-end=\"302\" data-is-last-node=\"\" data-is-only-node=\"\">If you need more credits each month, you can upgrade to a higher-tier plan with a prorated discount.<\/p>\n<p><strong>18. What happens if my renewal payment fails? For example, if there are not enough funds or the credit card expires?<\/strong><\/p>\n<div class=\"contentfulRichText_bodyLimit__F5GOU\">\n<p data-start=\"113\" data-end=\"241\">If a payment fails, we\u2019ll retry it multiple times at intervals. You\u2019ll receive an email notification about the failed payment.<\/p>\n<p data-start=\"243\" data-end=\"333\" data-is-last-node=\"\" data-is-only-node=\"\">If the renewal still doesn\u2019t go through, your account will be downgraded to the free plan.<\/p>\n<\/div>\n<p><strong>19. How to cancel my premium plan? How to cancel a Snov.io subscription?<\/strong><\/p>\n<div class=\"contentfulRichText_bodyLimit__F5GOU\">\n<p class=\"contentfulRichText_paragraph___hjRE contentfulRichText_enableThemeProvider__vI_iG\">Your Snov.io subscription (both annual and monthly), will automatically renew unless you cancel it. To do it, go to your <a href=\"https:\/\/app.snov.io\/account\/billing\" target=\"_blank\" rel=\"noopener\">billing settings<\/a> and turn <strong>off<\/strong> the automatic plan renewal. Once it is disabled, your subscription will be canceled.<\/p>\n<\/div>\n<p><strong>20. What happens with account data (prospects, campaigns) after I cancel my subscription?<\/strong><\/p>\n<p>You\u2019ll still have access to all the premium features until the end of your billing period.<\/p>\n<p>At the plan expiration date, your account will be downgraded to the free plan. You will still be able to log in and view your prospects and campaigns, but the data export option and all other premium features will no longer be available.<\/p>\n<p><strong>21. Why should I pay taxes when purchasing a Snov.io plan?<\/strong><\/p>\n<p data-start=\"0\" data-end=\"54\">Taxes may apply based on your country's regulations. If you're buying a subscription for a company, enter your <strong data-start=\"114\" data-end=\"124\">VAT ID<\/strong> at checkout to avoid tax charges (if applicable).<\/p>\n<p><b>22. How do I get a refund for the Snov.io plan?<\/b><\/p>\n<p>Our refund policy is simple. We do not offer partial or full refunds for monthly subscription payments and annual plan payments.<\/p>\n<p>If you were charged for a Snov.io subscription by mistake or purchased the wrong plan, contact our support team via live chat or at <a href=\"mailto:help@snov.io\" target=\"_blank\" rel=\"noopener\" data-start=\"132\" data-end=\"144\">help@snov.io<\/a> and we will review your refund request.<\/p>\n<p>If you have any concerns or issues, we'd be happy to hear your feedback and address them to ensure the best customer experience for you.<\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/refund-conditions\/\" target=\"_blank\" rel=\"noopener\">Read more about our refund policy.<\/a><\/p>\n<p><strong>23.<\/strong> <b>How to get a VAT refund?<\/b><\/p>\n<p>You can request a VAT refund within 30 days of your payment. To do so, please contact our customer support at <a href=\"mailto:help@snov.io\">help@snov.io<\/a> or via live chat. You can also submit a VAT refund request <a href=\"https:\/\/fastspring.com\/consumer-support-form\/tax-vat-gst\/\" target=\"_blank\" rel=\"noopener\">directly through our payment processor.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Can I use Snov.io for free? Do you offer a free plan? Yes! You get a free plan immediately after you sign up for Snov.io and create your account. It provides you with the possibility to try out Snovio features before upgrading to the premium plan. On your free plan&#8217;s balance, you get 50 [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/4635"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=4635"}],"version-history":[{"count":31,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/4635\/revisions"}],"predecessor-version":[{"id":43396,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/4635\/revisions\/43396"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=4635"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=4635"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=4635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}