Answers to common questions about finding phone numbers for your prospects.<\/p>\n
Getting started<\/a><\/p>\n Tokens and costs<\/a><\/p>\n Data quality and coverage<\/a><\/p>\n Legal rules<\/a><\/p>\n Integrations<\/a><\/p>\n Troubleshooting<\/a><\/p>\n What is phone enrichment?<\/strong><\/p>\n Phone enrichment is one of the Enrichment & AI tools<\/a> in Snov.io. It finds direct work phone numbers for your prospects.<\/p>\n What do I need to start phone enrichment?<\/strong><\/p>\n It works on any Snov.io plan, including the Free plan. You need two things to get started:<\/p>\n What input data do I need? Can I find a phone number using an email address or LinkedIn URL?<\/strong><\/p>\n Yes. Snov.io finds phone numbers from the data already in your prospects, or from data you upload before enrichment. You need at least one of these fields to start:<\/p>\n Can I test phone enrichment before buying tokens?<\/strong><\/p>\n Yes. Phone enrichment uses the tokens that come with your plan, so you can try it first.<\/p>\n The Free plan includes 25 tokens, given once. That covers two numbers with Wiza<\/strong> or one number with Zeliq<\/strong>.<\/p>\n To check your token balance, open the menu in the top-right corner or go to Billing<\/a>.<\/p>\n Where can I start phone enrichment?<\/strong><\/p>\n Phone enrichment is built into your prospect lists<\/a>.<\/p>\n To find a number for one prospect, click the Get number<\/a> button next to their name in the prospect list. See it step by step<\/a>.<\/p>\n To find numbers for many prospects at once, use the Enrichment & AI tools<\/a> menu. See it step by step<\/a>.<\/p>\n Can I enrich prospects I save with the LI Prospect Finder extension or LinkedIn Search?<\/strong><\/p>\n Yes. Save prospects to a list with the LI Prospect Finder extension<\/a> or LinkedIn Search<\/a>, then run phone enrichment in the Snov.io web app.<\/p>\n If you don't need email addresses, choose the Save without emails<\/strong> option. Phone enrichment does not require an email address, because it can start from a LinkedIn URL.<\/p>\n How many tokens does a phone number cost?<\/strong><\/p>\n Token cost varies by provider. One found number costs 10 tokens with Wiza<\/strong> and 22 tokens with Zeliq<\/strong>. Snov.io charges tokens only when it finds a number.<\/p>\n See the token cost of each enrichment<\/a> for all tools.<\/p>\n How many tokens do I need to enrich my prospect list?<\/strong><\/p>\n It depends on the size of your list and the provider you choose. When you set up an enrichment, the screen shows the Total cost<\/strong>.<\/p>\n For plans, token packages, balances, expiration, refunds, and Auto-refill, see the Enrichment tokens FAQ<\/a>.<\/p>\n Will phone enrichment work for my prospects? What is your global data coverage?<\/strong><\/p>\n Coverage differs by provider, region, and industry, so results vary. Start with a small batch to see how it works for you.<\/p>\n What kind of phone numbers will I get?<\/strong><\/p>\n You get direct work phone numbers, not main company numbers.<\/p>\n These are standard phone numbers, not taken from WhatsApp accounts. Use them with any calling or messaging app.<\/p>\n Which data providers do you use?<\/strong><\/p>\n Wiza<\/strong> and Zeliq<\/strong> are available now. You choose your preferred provider for each enrichment. We add new providers over time for broader coverage.<\/p>\n Are there legal rules I should follow when I call these numbers?<\/strong><\/p>\n Yes. Calling rules depend on the country and on whether you call businesses or consumers. They can include:<\/p>\n Check the rules for each region before you start calling.<\/p>\n This is not legal advice. Talk to a local attorney for guidance on your country. For regional basics and a checklist to use before you call, read Cold calling best practices<\/a>.<\/p>\n Is phone enrichment available via API?<\/strong><\/p>\n Not currently. Phone enrichment is only available in the Snov.io web app, through your prospect lists.<\/p>\nGetting started<\/strong><\/h2>\n
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Tokens and costs<\/strong><\/h2>\n
Data quality and coverage<\/strong><\/h2>\n
Legal rules<\/strong><\/h2>\n
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Integrations<\/strong><\/h2>\n