{"id":49339,"date":"2026-10-06T19:49:53","date_gmt":"2026-10-06T16:49:53","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=49339"},"modified":"2026-10-08T13:48:01","modified_gmt":"2026-10-08T10:48:01","slug":"faqs-enrichment-tokens","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/faqs-enrichment-tokens\/","title":{"rendered":"FAQs: Enrichment tokens"},"content":{"rendered":"

Answers to common questions about enrichment tokens. For the full guide, see What are enrichment tokens<\/a>.<\/p>\n

Getting started<\/a><\/p>\n

Costs and charges<\/a><\/p>\n

Plans and balance<\/a><\/p>\n

Token packages<\/a><\/p>\n

Auto-refill<\/a><\/p>\n

Getting started<\/strong><\/h2>\n

What are tokens, and what do they pay for?<\/strong><\/p>\n

Tokens pay for the Enrichment & AI tools<\/a>. Use them in your prospect lists to add more data to your prospects, get insights through AI research, and write messages. Tokens work with any Snov.io plan, including the Free plan.<\/p>\n

What's the difference between credits and tokens?<\/strong><\/p>\n

Credits and tokens are separate balances. Credits<\/a> are spent on finding and verifying email addresses with Finder<\/a> and Verifier<\/a>.<\/p>\n

Tokens are spent with Enrichment & AI tools.<\/p>\n

Do I need prospects in my list before I can enrich them?<\/strong><\/p>\n

Yes. To enrich prospects, first add them to your list<\/a> using a Finder tool<\/a> or import them from a file.<\/p>\n

Saving prospects requires credits<\/a>, so make sure you have enough to build your list before you buy tokens for enrichment.<\/p>\n

Costs and charges<\/strong><\/h2>\n

How many tokens does each enrichment cost?<\/strong><\/p>\n

The cost depends on the tool and on the provider or AI model you choose. See the token cost of each enrichment<\/a> for the full list.<\/p>\n

Will I be charged if an enrichment finds nothing?<\/strong><\/p>\n

In most cases, no. Most tools charge only for the data they find or change. These tools include Find phone numbers<\/strong>, Get email addresses<\/strong>, Get company details<\/strong>, and Clean and edit<\/strong>.<\/p>\n

The exception is Fill out from web<\/strong>. It charges for every prospect you include, even when no public data is found.<\/p>\n

Will I be charged twice for the same prospect?<\/strong><\/p>\n

No. You won't spend tokens if you accidentally include a prospect who has already been enriched, whether by you or a teammate, unless Overwrite<\/strong> is enabled. Prospects updated through Overwrite<\/strong> also cost tokens.<\/p>\n

Plans and balance<\/strong><\/h2>\n

Do I need to buy tokens separately?<\/strong><\/p>\n

Not if your plan covers what you need. Every plan includes tokens. Paid plans get a new quota each month, and the amount depends on your plan:<\/p>\n