{"id":49540,"date":"2026-10-09T16:45:16","date_gmt":"2026-10-09T13:45:16","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=49540"},"modified":"2026-10-09T18:57:02","modified_gmt":"2026-10-09T15:57:02","slug":"how-to-manage-your-customer-information-in-fastspring","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-manage-your-customer-information-in-fastspring\/","title":{"rendered":"How to manage your customer information in Fastspring"},"content":{"rendered":"

Use the FastSpring customer portal to update your company information, billing details, and the card used for future payments for your Snov.io plan.<\/p>\n

Open the FastSpring customer portal<\/a><\/p>\n

What you can change in the portal<\/a>
\nOpen the portal from the purchase email<\/a>
\nNext steps<\/a><\/p>\n

\n
\"learn\"<\/div>\n
To access customer dashboard, you need the email address you entered at checkout when you paid for your Snov.io plan.<\/div>\n<\/div>\n

Open the FastSpring customer portal<\/strong><\/h2>\n

Snov.io uses FastSpring as its payment processor, so your payment and billing information is stored in your FastSpring customer account. You open this account in the FastSpring customer portal.<\/p>\n

Open the portal sign-in page<\/strong><\/h3>\n

Go to the FastSpring customer portal<\/a>.<\/p>\n

\"FastSpring<\/h1>\n

Enter your purchase email<\/strong><\/h3>\n

Type the email address you used at checkout, then click Continue<\/strong>. Follow the on-screen instructions from FastSpring to finish signing in.<\/p>\n

\"Purchase<\/h1>\n
\n
Not sure which email you used? Find the FastSpring purchase email, as described in the last section<\/a>.<\/div>\n<\/div>\n

What you can change in the portal<\/strong><\/h2>\n

In your FastSpring customer account, you can update:<\/p>\n