{"id":552,"date":"2023-04-11T11:33:47","date_gmt":"2023-04-11T08:33:47","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=552"},"modified":"2025-02-23T14:58:32","modified_gmt":"2025-02-23T11:58:32","slug":"setup-an-smtp-account","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/setup-an-smtp-account\/","title":{"rendered":"How to connect an SMTP email account to Snov.io"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this guide, you'll learn how to connect an SMTP account in Snov.io using your SMTP credentials and server settings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In Snov.io, you can connect your own email accounts via SMTP settings and start <a href=\"https:\/\/snov.io\/cold-email\" target=\"_blank\" rel=\"noopener\"><span data-sheets-root=\"1\">cold email automation<\/span><\/a> through your email provider's or custom servers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This allows you complete control over your sender account's performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The process of creating a custom SMTP sender account in Snov.io involves the following steps:<\/span><\/p>\n<p><a href=\"#get\"><b>1)<\/b> <b>Get your SMTP credentials and server settings<\/b><\/a><\/p>\n<p><a href=\"#2\"><b>2)<\/b> <b>Add a new email account in Snov.io<\/b><\/a><\/p>\n<p><strong><a href=\"#smtp_imap\">3) Enter SMTP and IMAP settings<\/a><\/strong><\/p>\n<h2 id=\"get\"><b>1) Getting your SMTP credentials and server settings<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When setting up an SMTP account, you will need to provide your SMTP username and password.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Below, we will explain the terminology used in this article so that you can understand what kind of information is needed.<\/span><\/p>\n<table style=\"height: 654px; width: 97.42%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"3\" cellspacing=\"5\" cellpadding=\"5\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 10.1294%; height: 24px; text-align: left;\"><strong>Terminology<\/strong><\/td>\n<td style=\"width: 62.3554%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 10.1294%; height: 48px; text-align: left;\"><b>SMTP\/IMAP username<\/b><\/td>\n<td style=\"width: 62.3554%; height: 48px; text-align: left;\"><span style=\"font-weight: 400;\">The SMTP username is the login or email address associated with your email account and is used to authenticate with the SMTP server.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, the SMTP\/IMAP username is the same as your email address, but it can also be a different username you selected while creating your email account.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 10.1294%; height: 10px; text-align: left;\"><b>SMTP\/IMAP password<\/b><\/td>\n<td style=\"width: 62.3554%; height: 10px; text-align: left;\"><span style=\"font-weight: 400;\">The SMTP\/IMAP password is the password used to log in to your email account.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 10.1294%; text-align: left; height: 21px;\"><b>SMTP\/IMAP Host<\/b><\/td>\n<td style=\"width: 62.3554%; text-align: left; height: 21px;\"><span style=\"font-weight: 400;\">The <\/span><b>Host<\/b><span style=\"font-weight: 400;\"> is the server address. For example, smtp.gmail.com.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can find it in your email account settings or by checking your provider's help center.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 10.1294%; text-align: left;\"><b>SMTP\/IMAP Port<\/b><\/td>\n<td style=\"width: 62.3554%; text-align: left;\"><b>Port<\/b><span style=\"font-weight: 400;\"> refers to the specific port number used for SMTP\/IMAP communications.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most commonly used ports are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Port 465 <\/b><span style=\"font-weight: 400;\">for <\/span><b>SSL <\/b><span style=\"font-weight: 400;\">connection type<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Port 587<\/b><span style=\"font-weight: 400;\"> for <\/span><b>TLS <\/b><span style=\"font-weight: 400;\">connection type<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Make sure to use the correct SMTP credentials and server settings for Snov.io to authenticate to your email account and guarantee successful sending of your campaigns.<\/span><\/p>\n<h2 id=\"2\"><b>2) Configuring a new email account<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In the second step, you'll need to enter your SMTP and IMAP information on the email account settings page.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the<\/span><a href=\"https:\/\/app.snov.io\/account#\/email-account\"> <b>Email Accounts<\/b><\/a><span style=\"font-weight: 400;\"> page.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This page will display a list of all the email accounts that you have connected to Snov.io.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the <\/span><b>Add email account<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you provider is not on the list, choose <\/span><b>Other (SMTP)<\/b><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-24377 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_07-38-21.jpg\" alt=\"\" width=\"1001\" height=\"501\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_07-38-21.jpg 1001w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_07-38-21-300x150.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_07-38-21-768x384.jpg 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/><\/p>\n<h2 id=\"smtp_imap\"><strong>3) Enter SMTP and IMAP settings<\/strong><\/h2>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong><b>Entering SMTP settings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the <\/span><b>SMTP<\/b><span style=\"font-weight: 400;\"> section, enter your SMTP credentials and the server settings for sending emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Refer to the explainer table below for guidance on the information you need to enter in each mandatory field.<\/span><\/p>\n<p><b> SMTP credentials:<\/b><b><\/b><\/p>\n<table style=\"height: 400px; width: 96.2594%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"3\" cellspacing=\"5\" cellpadding=\"5\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 14.8807%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 57.6041%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 14.8807%; height: 48px; text-align: left;\"><strong>\u00a0(1) From name<\/strong><\/td>\n<td style=\"width: 57.6041%; height: 48px; text-align: left;\"><span style=\"font-weight: 400;\">This is your sender name.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enter your name or company name to be displayed in the <\/span><b>'From'<\/b><span style=\"font-weight: 400;\"> field when your recipients receive your email.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 14.8807%; height: 10px; text-align: left;\"><strong>(2) From email\u00a0<\/strong><\/td>\n<td style=\"width: 57.6041%; height: 10px; text-align: left;\"><span style=\"font-weight: 400;\">This is the email address you will be sending emails from. Enter your SMTP username here.<\/span><\/p>\n<p>To set your alias address as the <strong>From email, <\/strong>follow these steps:<\/p>\n<ol>\n<li>Enable the <strong>Use different account name<\/strong>\u00a0option.<\/li>\n<li>In the <strong>Username<\/strong> field that appears, enter the username (email address) you use to authenticate with the SMTP server.<\/li>\n<li>In the <strong>From email<\/strong> field, enter the alias address that was added to your primary mailbox.<\/li>\n<\/ol>\n<p>Please note that you can only add alias addresses that are associated with your primary email account to the <strong>From email<\/strong>\u00a0field.<\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 14.8807%; text-align: left; height: 21px;\"><strong>(3) Password<\/strong><\/td>\n<td style=\"width: 57.6041%;\"><span style=\"font-weight: 400;\">Enter your <\/span><b>SMTP password<\/b><span style=\"font-weight: 400;\"> here.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>SMTP server settings:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Snov.io connects to your provider's SMTP server to send emails to your recipients.<\/span><\/p>\n<table style=\"height: 70px; width: 97.4619%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"3\" cellspacing=\"5\" cellpadding=\"5\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 11.8282%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 42.9492%; height: 24px; text-align: left;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 11.8282%; height: 36px; text-align: left;\"><strong>\u00a0(4) Host<\/strong><\/td>\n<td style=\"width: 42.9492%; height: 36px; text-align: left;\"><span style=\"font-weight: 400;\">Enter the <\/span><b>SMTP host<\/b><span style=\"font-weight: 400;\"> that matches your email account's default settings.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 11.8282%; height: 10px; text-align: left;\"><strong>(5) Port<\/strong><\/td>\n<td style=\"width: 42.9492%; height: 10px; text-align: left;\"><span style=\"font-weight: 400;\">Select the <\/span><b>SMTP port<\/b><span style=\"font-weight: 400;\"> that matches your email account's default settings.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18350 alignnone\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/09\/circle-16-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> <\/strong><b>Entering IMAP settings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the IMAP section, enter the server settings for receiving emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The IMAP server is responsible for tracking incoming responses and letting Snov.io to log them into the email campaign statistics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, your IMAP credentials are the same as your SMTP credentials, so there's no need to enter them again here.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if you want to connect to another IMAP server, enable the <\/span><b>\"I receive replies to an email account that's not my From email\"<\/b><span style=\"font-weight: 400;\"> option.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can connect to another mailbox that receives responses by entering IMAP credentials for that email account.<\/span><\/p>\n<p><b>IMAP credentials:<\/b><b><\/b><\/p>\n<table style=\"height: 189px; width: 96.6668%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"3\" cellspacing=\"5\" cellpadding=\"5\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 17.8759%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 52.5748%; text-align: left; height: 24px;\"><strong>Explainer<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 17.8759%; height: 12px; text-align: left;\"><strong>(1) Username<\/strong><\/td>\n<td style=\"width: 52.5748%; text-align: left; height: 12px;\"><span style=\"font-weight: 400;\">Enter your IMAP username.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 10px;\">\n<td style=\"width: 17.8759%; text-align: left; height: 10px;\"><strong>(2) Password<\/strong><\/td>\n<td style=\"width: 52.5748%; text-align: left; height: 10px;\"><span style=\"font-weight: 400;\">Enter your IMAP password.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>IMAP server settings:<\/b><\/p>\n<table style=\"height: 55px; width: 96.1598%; border-radius: 10px; margin: 25px 0px; font-size: 0.9em; font-family: sans-serif; min-width: 400px; box-shadow: rgba(0, 0, 0, 0.15) 0px 0px 20px; border-color: #f7f2f2; background-color: #ffffff;\" border=\"3\" cellspacing=\"5\" cellpadding=\"5\">\n<tbody>\n<tr style=\"border-radius: 5px; background-color: #a18ff2; color: #ffffff; text-align: left;\">\n<td style=\"width: 1.82149%; height: 24px; text-align: left;\"><strong>Field<\/strong><\/td>\n<td style=\"width: 11.5253%; height: 24px; text-align: left;\"><b>Explainer<\/b><\/td>\n<\/tr>\n<tr style=\"height: 21px;\">\n<td style=\"width: 1.82149%; text-align: left; height: 21px;\"><strong>(3) Host<\/strong><\/td>\n<td style=\"width: 11.5253%; text-align: left; height: 21px;\"><span style=\"font-weight: 400;\">Enter the <\/span><b>IMAP host<\/b><span style=\"font-weight: 400;\">.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 120px;\">\n<td style=\"width: 1.82149%; height: 10px; text-align: left;\"><strong>(4) Port<\/strong><\/td>\n<td style=\"width: 11.5253%; height: 10px; text-align: left;\"><span style=\"font-weight: 400;\">Select the <\/span><b>IMAP port<\/b><span style=\"font-weight: 400;\"> from the dropdown list.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Attention: <\/b><span style=\"font-weight: 400;\">Adding IMAP settings is optional, but if you don't add them, your email account will be connected conditionally.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, Snov.io will not be able to track responses to emails sent from this email account and reply statistics may be inaccurate.<\/span><\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/limited-email-connection-and-how-to-fix-it\/\"><b>Read more about conditional connection here \u21d2<\/b><\/a><\/p>\n<h2><strong><b>4) Check connection<\/b><\/strong><\/h2>\n<p>Complete your email account setup by testing the connection after entering all required settings.<\/p>\n<p><span style=\"font-weight: 400;\">Click the <\/span><b>Check connection <\/b><span style=\"font-weight: 400;\">button.<\/span><\/p>\n<p>Snov.io will send you the test email with the subject <strong>\"Testing your new email with Snov.io\"<\/strong> confirming the successful connection.<\/p>\n<p>Click <strong>Add account<\/strong> to save it.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-24379 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_08-32-37.jpg\" alt=\"\" width=\"999\" height=\"472\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_08-32-37.jpg 999w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_08-32-37-300x142.jpg 300w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2022\/06\/2023-04-24_08-32-37-768x363.jpg 768w\" sizes=\"(max-width: 999px) 100vw, 999px\" \/><\/p>\n<h2 id=\"3\"><strong>5) Set your daily sending limit<\/strong><\/h2>\n<p>You can set how many emails this email account sends per day.<\/p>\n<p>After reaching the <strong>Messages per day<\/strong> limit, it will stop sending emails and continue the next day.<\/p>\n<div style=\"border-radius: 10px; background-color: #fcf8cf; padding: 10px; border: 1px solid #F2DA91;\"><span style=\"color: #c89c1b;\"><strong>Remember:<\/strong> This limit should not be higher than what your email service provider allows. <\/span><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-block-image shadow aligncenter wp-image-27972 size-full\" src=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/04\/2023-10-04_12-01-54.png\" alt=\"\" width=\"727\" height=\"449\" srcset=\"https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/04\/2023-10-04_12-01-54.png 727w, https:\/\/snov.io\/knowledgebase\/wp-content\/uploads\/2023\/04\/2023-10-04_12-01-54-300x185.png 300w\" sizes=\"(max-width: 727px) 100vw, 727px\" \/><\/p>\n<p>You can also adjust the <strong>Delay between emails<\/strong>. This represents the interval in seconds between each email sent in your campaigns.<\/p>\n<p><strong><a href=\"https:\/\/snov.io\/knowledgebase\/email-sending-limits\/\">Learn more about daily sending limits in Snov.io --&gt;<\/a><\/strong><\/p>\n<h2 id=\"add4\"><strong>What's next:<\/strong><\/h2>\n<p>Check other optional email account settings to improve your email performance.<\/p>\n<p><span style=\"font-weight: 400;\">After connecting your SMTP email account to Snov.io, you can select it as a sender for your email campaign.<\/span><\/p>\n<p><a href=\"https:\/\/snov.io\/knowledgebase\/how-to-create-a-drip-campaign-step-by-step\/\"><b>Read how to create your email campaign \u21d2<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, you&#8217;ll learn how to connect an SMTP account in Snov.io using your SMTP credentials and server settings. In Snov.io, you can connect your own email accounts via SMTP settings and start cold email automation through your email provider&#8217;s or custom servers. This allows you complete control over your sender account&#8217;s performance. The [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1938],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/552"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/552\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}