{"id":9557,"date":"2021-06-08T14:59:46","date_gmt":"2021-06-08T11:59:46","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=9557"},"modified":"2024-09-19T14:45:42","modified_gmt":"2024-09-19T11:45:42","slug":"gdpr-faq-for-third-party-data-subjects","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/gdpr-faq-for-third-party-data-subjects\/","title":{"rendered":"GDPR FAQ (for third-party data subjects)"},"content":{"rendered":"

How long do we process your personal data?<\/b><\/h2>\n

We process your personal data either as a joint data controller with our clients or as a data processor on behalf of and under the directions of our clients.\u00a0<\/span><\/p>\n

When we act as a data controller jointly, we store your personal data for the entire period the particular client uses our services and 3 months following the termination of their account on our platform.\u00a0<\/span><\/p>\n

In some cases, two or more clients provide your data to us simultaneously. In such a case, we store your personal data during the entire period during which one of such clients uses our services and 3 months thereafter.<\/span><\/p>\n

When we act as a data processor, we process your personal data only for the period of time specified by the client.<\/span><\/p>\n

What is the legal basis for your personal data processing?<\/b><\/h2>\n

When we act as a joint data controller with a client, we process your personal data on the basis of our, the clients\u2019, and your legitimate interests. These interests are specified in our <\/span>Privacy Policy<\/span><\/a>.\u00a0<\/span><\/p>\n

When we act as a data processor, we process your personal data only on the \u0441lients\u2019 behalf and due to their directions. In this case, we process your personal data on the basis of either our, the clients\u2019, and your legitimate interests or duty to perform a contract with the clients.<\/span><\/p>\n

We also urge our clients to ensure the presence of the legal grounds for your personal data processing under the GDPR and believe that clients have the rights to provide your personal data to us.<\/span><\/p>\n

What rights do you have under the GDPR?<\/b><\/h2>\n

You have all the rights provided under the GDPR. These include:<\/span><\/p>\n

    \n
  1. r<\/span>ight to access<\/span><\/li>\n
  2. right to rectification<\/span><\/li>\n
  3. right to erasure (\u201cright to be forgotten\u201d)<\/span><\/li>\n
  4. right to restriction of processing<\/span><\/li>\n
  5. right to be informed<\/span><\/li>\n
  6. right to data portability<\/span><\/li>\n
  7. right to object<\/span><\/li>\n
  8. right to withdraw the consent<\/span><\/li>\n
  9. right not to be subject to a decision based solely on automated processing<\/span><\/li>\n
  10. right to lodge a complaint with the supervisory data protection authority<\/span><\/li>\n<\/ol>\n

    You may exercise any of your rights by contacting us at help@snov.io or via live chat in the lower right corner.\u00a0<\/span><\/p>\n

    Please make sure to provide your name, contact information, personal data processed and details for the reason\/justification of your request.<\/span><\/p>\n

    When we are unable to solely fulfill your request without the involvement of a data controller, we will promptly direct your request to a data controller and assist the data controller in fulfillment of your request the best we can by providing necessary information and performing requested technical and organisational measures.<\/span><\/p>\n

    Can you request to provide you with a copy of your personal data?<\/b><\/h2>\n

    Yes, you can.\u00a0<\/span><\/p>\n

    You may request to provide the following information:<\/span><\/p>\n