{"id":9561,"date":"2021-06-08T15:04:05","date_gmt":"2021-06-08T12:04:05","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=9561"},"modified":"2021-06-09T09:23:31","modified_gmt":"2021-06-09T06:23:31","slug":"how-to-communicate-with-prospective-clients","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/how-to-communicate-with-prospective-clients\/","title":{"rendered":"How to communicate with prospective clients"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The services we provide help our clients find prospective clients all over the world and largely simplify this process. However, it is still necessary to comply with the requirements of the applicable laws, in particular regarding the sending of emails to other persons.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We created a list of the main tips regarding communication with prospective clients.\u00a0<\/span><\/p>\n<h2><b>Is it necessary to have a consent to send emails?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It depends on the requirements of the applicable laws, as different national legislations contain different requirements in this regard.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, under the CAN-SPAM Act adopted in the U.S. since 2003, you do not need to get a consent prior to adding users located in the US to your mailing list or sending them commercial messages. However, you must provide such users with a clear and easy mechanism to opt-out from your mailing list.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CAN-SPAM Act is one of the most well-known pieces of legislation regarding the matter of sending of commercial emails in the world.<\/span><\/p>\n<h2><b>Tips for your email campaigns<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We urge you to comply with all of the following tips when you send emails to any person using our platform:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not include persons who have asked you not to send them emails into your mailing list.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clearly indicate yourself and your contact details in the email.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not include false or deceptive information into the email header, particularly in the \u201cFrom\u201d, \u201cTo\u201d and \u201cSubject\u201d email fields.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Where possible, always receive consent from the prospects or clients to send them emails.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make it clear that your email is an advertisement or solicitation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provide a recipient with a simple, clear, and easy-to-use opt-out option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always fulfill the requests to unsubscribe from your mailing list immediately.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Monitor your compliance with these tips and fix any faults and flaws immediately.<\/span><\/li>\n<\/ul>\n<p><b>Note<\/b><span style=\"font-weight: 400;\">: this list of requirements and recommendations is not exhaustive. We urge you to check the requirements of the applicable law regarding email communication before sending emails to any person via our platform. You are responsible to comply with the requirements of the applicable laws.<\/span><\/p>\n<h2><b>What if a prospective client asks you where you got their email?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you receive such a question, please contact one of our specialists for assistance at <\/span><a href=\"mailto:help@snov.io\"><span style=\"font-weight: 400;\">help@snov.io<\/span><\/a><span style=\"font-weight: 400;\"> or via live chat. We always provide our clients and users with assistance regarding mailing and privacy matters.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In most cases, the email addresses of prospective clients are publicly available online or on social media. You should explain this to the prospect. If the prospect requests you to provide clarifications to your answer, you should contact one of our specialists again and ask for assistance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the prospect requests you to delete their email, you should notify us about this request and comply with it by removing their email address from your mailing list.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have any other questions, please do not hesitate to contact us - we\u2019re always here for you at <\/span><a href=\"mailto:help@snov.io\"><span style=\"font-weight: 400;\">help@snov.io<\/span><\/a><span style=\"font-weight: 400;\"> and in the live chat.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The services we provide help our clients find prospective clients all over the world and largely simplify this process. However, it is still necessary to comply with the requirements of the applicable laws, in particular regarding the sending of emails to other persons. We created a list of the main tips regarding communication with prospective [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[620],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/9561"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=9561"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/9561\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=9561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=9561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=9561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}