{"id":9565,"date":"2021-06-08T15:15:25","date_gmt":"2021-06-08T12:15:25","guid":{"rendered":"https:\/\/snov.io\/knowledgebase\/?p=9565"},"modified":"2024-09-19T14:45:16","modified_gmt":"2024-09-19T11:45:16","slug":"gdpr-faq-for-snov-io-users-and-clients","status":"publish","type":"post","link":"https:\/\/snov.io\/knowledgebase\/gdpr-faq-for-snov-io-users-and-clients\/","title":{"rendered":"GDPR FAQ (for Snov.io users and clients)"},"content":{"rendered":"<h2><b>Is it necessary to receive consent to process emails?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">No, it is not strictly necessary. The GDPR provides six lawful bases for the processing of personal data. We rely on four of them, e.g. during the processing of the prospects\u2019 email addresses we rely on the legitimate interest. You can find more information about it <a href=\"https:\/\/snov.io\/knowledgebase\/what-is-the-legal-basis-for-processing-my-personal-data\/\">here<\/a>.\u00a0<\/span><\/p>\n<h2><b>What is legitimate interest?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The legitimate interest basis is one of the lawful bases for personal data processing under the GDPR. Legitimate interest may apply in cases when:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">processing of such personal data might be reasonably expected by the data subject\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">its impact on the data subject\u2019s privacy is not significant<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">there is a strong, justified reason to carry out the processing.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We have defined that the processing of emails relies on our, yours, and the prospects\u2019 legitimate interests which are the following:\u00a0\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">contribution to business cooperation between you and your potential prospects\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">creation and assistance in discovering the new business-targeted marketing and sales opportunities for you and your potential prospects<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">your interest in the expansion of the database of the potential prospects<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">development of the new unique platform that simplifies and facilitates professional interaction between businesses<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">your interest in the use of an online platform for businesses that combines sales, CRM, analytics, marketing, and email service functionality<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">prospects\u2019 interest in the approach of new potential and verified clients or suppliers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">prospects\u2019 interest in commercializing the use of their publicly posted information related to their professional or business interests\/occupation.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For more information regarding the bases for the personal data processing we apply, please check our <\/span><a href=\"https:\/\/snov.io\/privacy-policy\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h2><b>How does Snov.io ensure it has the right to process email contacts?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We do our best to ensure that our activities comply with the requirements of the GDPR.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The GDPR requires conducting a legitimate interest assessment in cases when the processing relies on this lawful basis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Snov.io has completed such an assessment regarding all personal data whose processing is based on legitimate interest, including emails. We have verified that our acting as a joint controller during such processing does not override the interests or fundamental privacy rights and freedoms of the prospects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can read more about the processing roles of Snov.io <a href=\"https:\/\/snov.io\/knowledgebase\/who-is-who-during-the-personal-data-processing\/\">here<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information, please check our <\/span><a href=\"https:\/\/snov.io\/privacy-policy\"><span style=\"font-weight: 400;\">Privacy Policy<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/snov.io\/joint-controllership-agreement\"><span style=\"font-weight: 400;\">Joint Controllership Agreement<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>How does Snov.io fulfill the rights of prospects?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We do our best to comply with the requirements of the GDPR and applicable laws.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Snov.io fulfills the prospects\u2019 rights as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">undertakes appropriate technical and organizational measures to ensure secure processing and transfer of prospects\u2019 personal data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">fulfills prospects\u2019 requests regarding the processing of their personal data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">answers the prospects\u2019 questions regarding the processing of their personal data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">processes prospects\u2019 personal data on a lawful basis under the GDPR<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">transfers prospects\u2019 personal data only to the trusted partners.\u00a0<\/span><\/li>\n<\/ul>\n<h2><b>Do you need to comply with the GDPR?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">We would strongly recommend that you comply with the requirements of the GDPR as far as it is possible. Please note that you act as a joint data controller together with us regarding the prospects\u2019 personal data you provide us with.\u00a0<\/span><\/p>\n<p><b>Important<\/b><span style=\"font-weight: 400;\">: as joint data controllers, we should cooperate and provide reasonable assistance to each other in order to ensure fulfillment of the prospects\u2019 rights, so in case you receive requests from the prospect, you may contact us.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information, please check our <\/span><a href=\"https:\/\/snov.io\/joint-controllership-agreement\"><span style=\"font-weight: 400;\">Joint Controllership Agreement<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In some cases, our data processing activities fall under Brazilian data protection laws. If you want to find out how Snov.io complies with the LGPD, click <a href=\"https:\/\/snov.io\/knowledgebase\/lgpd-faq-for-snov-io-users-and-clients\/\">here<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have any other questions about Snov.io, don\u2019t hesitate to contact us at <\/span><a href=\"mailto:help@snov.io\"><span style=\"font-weight: 400;\">help@snov.io<\/span><\/a><span style=\"font-weight: 400;\"> or via live chat.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is it necessary to receive consent to process emails? No, it is not strictly necessary. The GDPR provides six lawful bases for the processing of personal data. We rely on four of them, e.g. during the processing of the prospects\u2019 email addresses we rely on the legitimate interest. You can find more information about it [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[620],"tags":[],"_links":{"self":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/9565"}],"collection":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/comments?post=9565"}],"version-history":[{"count":0,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/posts\/9565\/revisions"}],"wp:attachment":[{"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/media?parent=9565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/categories?post=9565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/snov.io\/knowledgebase\/wp-json\/wp\/v2\/tags?post=9565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}