Customer Relationship

Unit economics

Unit economics is a method applied to analyze a company’s cost to revenue ratio in relation to its basic unit.…

4 years ago

Rapport

Rapport is a close and harmonious relationship in which people understand each other's feelings or ideas and communicate well. Find…

5 years ago

Point of contact

A point of contact (POC) is a person or a team that serves as the coordinator of information concerning an…

5 years ago

Buying signal

A buying signal is an action indicating an opportunity for a sales representative to make contact with a prospect. Find…

5 years ago

Ideal customer profile

Ideal customer profile is a hypothetical description of a perfect customer that would benefit from your solution and provide you…

5 years ago

Customer relationship management (CRM)

Customer relationship management (CRM) is a technology for managing all business relationships and interactions with existing and potential clients. Here…

5 years ago

Onboarding

Onboarding is the process of acquainting new users or customers with your service or product to reduce churn rate, improve…

5 years ago