Emotion is more powerful than reason. And you can trigger these emotions to improve your email marketing results.
We have previously written about the nice little helpers that are trigger words, aka power words, and shared some tips on how to increase email open rate by using them in email subject lines. In this article, we’ll go deeper into what trigger words are, give you an emotional triggers list, discuss what science says about their effectiveness, and how you can use them to enjoy a boost in email open rates.
Outline:
Emotional triggers, also known as psychological triggers, are stimuli that elicit intense negative emotions. These triggers can be diverse, including memories, objects, or even people. The emotional response they provoke is often sudden and can feel disproportionate to the trigger itself.
A trigger word (also known as a power word) is an emotionally colored word or expression used to provoke a psychological reaction in readers (in our case – email recipients) by involving their imagination.
Power words appeal to all types and shades of human emotions. In email marketing, reaction words are used to urge a person to open the email, read it, click the link in the letter and perform the desired action – buy, share or subscribe to something offered by the sender, etc. The first and hardest task is to draw readers’ attention and spark their curiosity by emotional, intriguing subject lines.
We, people, like to consider ourselves logical creatures. We have to make thousands of both simple and complex decisions on a daily basis – and we try to apply rational thinking to make the best choice.
In fact, Researchers at Cornell University suggest that an average adult makes about 35,000(!) relatively conscious decisions every day. And, of course, each decision brings certain outcomes, both good and bad.
However, we can’t make decisions without taking into account emotions, claims Antonio Damasio, Professor of Psychology, Philosophy, and Neurology, at the University of Southern California. In fact, in 1994, he conducted research which led him to the hypothesis that “emotion and its underlying neural machinery participate in decision making…”
Damasio continued the study and formulated a revolutionary theory, which he described in his famous bestseller, Descartes’ Error. The theory asserts that “..humans do not make decisions by delegating such tasks to purely cognitive, or reason-oriented, parts of their brain. Instead, there is an interplay of the emotional governing center (the limbic system, primarily the amygdala) and the more evolved area of contemplation (pre-frontal cortex)”.
Therefore, Damasio asserts that humans are not thinking machines, but feeling machines that think.
What is even more interesting to marketers, the survey of Jonah Berger, professor at the Wharton School of the University of Pennsylvania, demonstrated that strong emotions nudge people to sharing content with others. He highlights the importance of high-arousal emotions: “Anger and anxiety lead people to share because, like awe, they are high-arousal emotions. They kindle the fire, activate people, and drive them to take action.”
So which emotions can we engage? In 1980, professor Robert Plutchik visualized a wheel of eight emotions. They are a useful starting point for connecting with people’s emotions in your writing. They are: joy, surprise, trust, fear, anticipation, anger, sadness, and disgust.
Let’s review the emotional triggers list and their effect on human consciousness and subconsciousness and try to analyze what logical links help them capture attention and encourage readers to open the email.
But first, we recommend checking the quality of your prospect list with email verifier. You don’t want to send emails to invalid email addresses!
“Free” may be the most effective of all trigger words. Everyone wants to get more benefits and also to save time, money and effort. People love free stuff – that is why lead magnets are so popular in marketing.
Including a “free” opportunity in your headline will make your letter more attention-worthy and attractive, boosting email opens and click-throughs. The only drawback of this word is that it is getting overused and is now at risk of getting caught by spam filters.
Beware that some reaction words tend to gradually slide to the risk group and later get filtered as spam markers. You can download our massive list of 550+ spam words to stay safe when composing your subject lines.
As curious beings, humans are always looking for novelty. Something in our nature drives us to seek out the brand-new, latest, and most exceptional goods on the market. Experiment with the trigger word “new” in your email subject lines and other types of marketing copy. Let the readers pause and pay attention.
Evidence-based power expressions can work remarkably well when you plan to build an image of a trustworthy business. When used in a headline or a call to action, the term “proven” implies the confirmation of the efficiency of your approach. Apply it only when you can prove your ideas.
People can sacrifice a big chunk of their life and work to achieve something, but who doesn’t prefer a simple solution? We choose to take the easy path if one’s open. Using the word “easy” from our emotional triggers list or its variations like “easiest” in your subject lines can convert your reader into an engaged prospect. It’s that simple.
People love secrets more than news due to our incredible curiosity. Secrets may imply profit, exclusivity, intrigue, or valuable information, depending on the context the word is used in. Of course, your content has to satisfy the reader’s thirst for knowledge. In other words, if you promote a mystery, you’d better deliver.
This is a power word that bears a strong positive connotation. It implies a solution or explanation to a problem and always appeals to readers who are trying to find an answer to a hard question caused by their pain points.
The word “now” demands an instant response. It lets your prospects know that you’re sharing something of imminent significance. Besides, it’s an effective way to boost conversions on time-limited offers.
Like other creatures, people tend to flock in crowds. Humans usually don’t like to be the first to do something as we don’t know if it’s right or wrong. To put it simply, most people don’t like to feel like lab rats in an experiment. People are more inclined to get profit from something if they know that other people have done it many times before them. That’s why social proof is so convincing. The idea that all the people are doing something can evoke the FOMO and boost email open rates and conversions.
What unites all the humankind? One of the answers is that we all desire something. It can be wealth, prestige, knowledge, goods, services, or relationship, we all want something.
Apply trigger word “want” to encourage readers to determine what they wish to have or to help them understand what they really want. For example, your prospects might not realize that they want to know how to read more pages every day or learn to play the guitar. Give them a suggestion.
Who doesn’t like winning something? This emotional trigger is comparable to “free” but in addition to that, it implies scarcity.
It’s easy to get something if it’s given for free to anyone. To win, however, you have to be the favored one or few. That’s an efficient way to get people to open your email and interact with your brand.
As we have mentioned, the list of trigger words can never be complete – it’s constantly renewing, as some words get popular and others get out of use. And some triggers are so abused that they start triggering spam filters.
Below you can find an emotional trigger words list you can apply in your email subject lines and email body to attract readers’ curiosity.
(You can also download this list)
1. Bulky
2. Crooked
3. Drab
4. Gigantic
5. Glittering
6. Gloomy
7. Glow, glowing, to glow
8. Hazy
9. Shadowy
10. To shimmer, shimmering
11. To sparkle, sparkling
12. Absolutely
13. Admiration, to admire
14. Authoritative, authority
15. Facts, factual
16. Faith, faithful
17. Fool-proof, sure-fire
18. Guaranteed
19. Proven
20. Reliable, reliability
21. Research-backed
22. Saint
23. Scientific, science
24. Trustworthy
25. Abuse, abusive
26. Anxiety, anxious
27. Banned
28. Burning out
29. Despair
30. Failure, to fail
31. Freaking out
32. Horror
33. Miserable
34. Pussyfoot
35. Sabotage
36. Steal, stolen, plunder
37. Threat
38. Awe
39. Jaw-dropping
40. Mind-blowing
41. Mesmerizing
42. Spectacular
43. Remarkable
44. Enchantment, enchanting, to enchant
45. Astonishing
46. Terrific
47. Breath-taking
48. Spellbinding
49. To beguile
50. To bewitch
51. Austerity
52. Envy, envious
53. Grief-stricken
54. Heartbroken
55. Hostile
56. Lovesick
57. Resentful
58. Shame
59. Sobbing, to sob
60. Tearful
61. Teary-eyed
62. Troubled, trouble
63. Weepy
64. Crap, crappy
65. Icky
66. Junk
67. Lousy
68. Nasty
69. Obscene
70. Outrageous
71. Repellent, to repel, repulsive
72. Ridiculous
73. Scuzzy
74. Shit, shitty
75. Trash, trashy
76. Vulgar
77. Annoying
78. Bitter
79. Flare up
80. Frenzy, frantic
81. Fury, furious
82. Grumpy
83. Hatred, to hate
84. Hysterics
85. Irritating
86. Panic
87. Rage, raging
88. Tantrum
89. To sulk
90. Charming, to charm
91. Craving, crave
92. Discovery, to discover
93. Enthusiasm, to enthuse
94. Forgotten
95. Inspiration, to inspire
96. Little-known
97. Longing, to long for
98. Lust
99. Mystery, Mysterious
100. Passion, passionate
101. To woo
102. Yearning, to yearn
Emotions are engaged in the purchase of almost any product. Can we use emotions to make our clients buy, click, share or read more? Yes, but the first thing your prospect needs to do is to open your email. And to catch their attention, you can use emotional triggers when you create email subject lines in your cold email software.
We encourage you to use these observations and research to invent your personal secret list of emotional trigger words that will skyrocket your campaigns’ open rates. Use dictionaries like Snappywords to discover even more trigger words and pick the ones that suit the tone of your message.
Also, consider your target audience. If you’re offering bank accounts for teenagers you might want to target words that young adults or kids might find more relatable.
For now, you can save this handy infographic to boost every email you send:
Do you use emotional triggers in your writing? Share your experience in the comments.
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View Comments
This is just what I was looking for!!! Thank you!
The way you guys explained all the things is crazy. Because when I was searching for any copywriting tips, hacks and other things, the same kind of articles are showing up and I got disappointed. I already used trigger words and got an insane result like my CTR is increased and I got the traffic. Thank you so much for explaining everything!!
We're glad you liked it! :)
Thanks for sharing, I was looking for trigger words and call for actions, truly useful!