Cookie Policy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide web services and functionalities for the users. This Cookie Policy constitutes an inseparable part of the Terms and Conditions and Privacy Policy.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The following table lists the website cookies we use and why we use them.
Cookie SourceCookie nameFunction and where data is sentExpiry date
Snov.iouserIdContain hash data. Are used to restore a user's session if the PHP session has ended. Are sent with every request.2 weeks
Snov.iotoken2 weeks
Snov.ioselector2 weeks
Snov.iofingerprintContains an encrypted string, binding the session cookie, ip address, and user agent. Is used to restore a user session and protect the user from cookie stealing. Is sent with every request.2 weeks
Snov.iotzContains information about the user’s timezone. Is sent with every request.Session
Snov.iosnov_ioContains a user’s PHP session.Session
Snov.ioprospectPageActiveContains last active link with pagination. Is sent at return to last paginated page.30 days
Snov.iolangContains user’s browser language. Is sent with every request.5 years
Snov.ioXSRF-TOKENContains hash. Is used for CSRF protection. Is sent with each form submission and AJAX request.Current date, recreated with each request
The following table lists third party cookies we use and why we use them
Cookie SourceCookie nameFunctionExpiry date
Google Analytics_gaUsed to distinguish users. Unpersonalized data is sent to Google Analytics.2 years
Google Tag Manager_gid24 hours
Google Optimize_gaexpUsed to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. Data is sent to Google Optimize.Depends on the length of the experiment, but typically 90 days.
Google Optimize_opt_utmcStores the last utm_campaign query parameter. Data is sent to Google Optimize.24 hours
Google Tag Manager_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services.3 months
Hotjar_hjidHotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.365 days
Hotjar_hjIncludedInSampleHotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.365 days
Hotjar_hjDonePollsHotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not reappear if it has already been filled in.365 days set by HelpCrunch for its in-app messaging system.365 days
ProveSourcepsuidA randomly generated unique identifier per user (per browser), used to count impressions and notification display rules per user.12 undefined
ProveSourceps{id}An auxiliary cookie that associates the visitor to the account in ProveSource.30 days
ProveSourceps{goal-id}A cookie used to measure goal analytics (for tracking ROI and conversions in ProveSource)7 days
FirstPromoter_fprom_trackFirstPromoter cookie. First Promoter is an affiliate marketing service. This cookie is a randomly generated id which stores the visitor id on the FirstPromoter platform.90 days
FirstPromoter_fprom_codeFirstPromoter cookie. This cookie transfers the referral id of the affiliate that sent the click to FirstPromoter.90 days
FirstPromoter_fprom_signupFirstPromoter cookie. This cookie is used when a successful signup is made using the promoter’s link, to bind the conversion to the promoter's account.90 days

If you do not want to accept cookies you should end your browsing on this website. Please note that third party cookies can be deleted by changing cookie setting in your browser as further described at or

You can also opt out from Google Analytics by visiting

Please keep in mind that any changes to your cookies settings may limit functions to certain websites.

This website is owned and operated by Inc.

If you have any questions about our cookies or this Cookie Policy, you may contact us by email to:

Snovio Inc

220 East 23rd Street


New York, NY


Last updated: March 31, 2020