Ever written an email that led nowhere? Yeah, you have, we all have.
So if you’re tired of spending sleepless nights shouting “But did you even open it!” out of your office window (I’m being dramatic here but stay with me, guys), you need a good email tracker.
An email tracker tracks sent emails and tells you whether they’ve been opened and when. This automatically solves the dramatic-shouting-out-of-windows problem, but a good tracker can do even more. It gives you an opportunity to analyze just how interested the recipient is in your email, as well as… well, I’m getting ahead of myself.
We have collected the most popular email tracking tools to compare just how well they track emails, how affordable they are and any extra features to determine the winner of the Best Email Tracker title.
Click to skip to the tool or go directly to our results.
Unlimited Email Tracker
About: This one is close to my heart because a) it’s fantastic, b) it’s feature-rich, c) it’s free and doesn’t add any signatures. I’d say you can stop your search there but that would not be objective, so let’s go deeper into what it can do.
Unlimited Email Tracker was created by Snov.io in 2018 and since then got about 20k users, 400+ five-star ratings, #1 Product of the Day and #4 Product of the Week on ProductHunt. Do I need to say more?
Features: Unlimited Email Tracker has the basic feature set that will satisfy most users, with the team promising new, more advanced features in the future. You get unlimited access to the tracker’s functionality absolutely for free. Right now this tracker offers:
- Unlimited email open and link click tracking
- Conditional follow-up reminders
- Send later (email scheduling, follow-up automation)
- Web push notifications for opens and clicks
- Open and click history
- Unlimited number of accounts
- Additional email tools on the main platform
About: Mailtrack is probably the oldest and the most widely known email tracker. It was released in 2014 and has about 1,250,000 users. This allowed the company to monetize the service, meaning the only feature that’s not hidden in the free plan is email open tracking.
While the full version has a pretty impressive feature set, the free version can’t compete with most free email trackers.
About: Docsify is a little lesser known extension that actually offers a pretty decent feature set to those willing to pay for PRO and GROWTH versions. It’s got great reviews and offers CRM integrations (on the $29/month GROWTH plan). The only complaint I’ve heard from the person actually using this tool was the number of email notifications you receive as a result. Pricey, but overall a great tool.
Update: On March 7, 2019 Docsify CEO Max Makarenko announced via his Facebook that Docsify will be pausing their service for 2 months to work on technical issues concerning the service architecture. Docsify is expected to renew its service in May.
CloudHQ Free Email Tracker
About: This tracker has all the usual email tracking features we’ve seen by now – open tracking, link click tracking, notifications, reminders, etc., except for one notable feature – SMS notifications when the email is read. However cool all of this is, there’s a catch. A pretty eye-catching signature in your emails can’t be removed unless you upgrade, which isn’t uncommon for email tracking tools for Gmail, but still pretty disappointing.
Features: cloudHQ offers a decent feature set
- Unlimited email tracking (Premium only)
- Unlimited link tracking (Premium only)
- Location tracking
- Multiple recipients email tracking (Premium only)
- Real-time notifications
- Text notifications (Premium only)
- Reminders (Premium only)
About: Email Tracker is a very simple tool – you install it and you send an email. If you’re looking to find out if the email was opened for free – this is one of the few options that can do it label-free. However, this is the only data you see on the Free version – whether the email has been opened and how many times. To get a full report, location, track links or add more accounts, you will have to buy the PRO version for $48 a year.
About: At first glance, this seems like a great extension to invest in – it’s got a robust feature set and an easy UI. However lately, the extension has been getting a lot of bad reviews because of features not working or misbehaving for some users. We have also noticed a problem when using testing this tracker – there was no way to know whether the email was actually opened. We have tested it on 3 different accounts, but couldn’t find a solution. Therefore we can’t help but suggest you look into other options. Hopefully, the extension will be fixed soon.
Features: Considering this tracker offers paid plans, it’s easier to present the features in a table.
It all goes down to what you need and expect from a tracker. Do you want a hassle-free solution that doesn’t get in the way? Unlimited Email Tracker is perfect for you. Ready to pay a hefty sum for a more complex solution to integrate with your CRM and track your documents? There’s a solution for you too.
Don’t choose something everyone claims to be “the best”, but look for a tool that will fulfill your needs and the needs of your team. As always, we suggest you look through the recent reviews and test the free versions to make sure the tool you choose works as described and delivers the results you need.
Think we missed a great tool and want us to add it to a list? Let us know in the comments below.
All data is relevant as of March 2019.