How to add and manage your Team

This guide is for teams that want to work together in Snov.io, share quotas and collaborate on outreach. Learn how to create and manage a team account in Snov.io, allowing you to share access to premium features and usage limits with your team.

To enable Teamwork features in Snov.io, the person who will manage the team (the future team leader) needs to upgrade their account to a premium plan.

The account used for the upgrade automatically becomes the team admin.

The team admin is responsible for managing the subscription, including purchasing, renewing the plan, and handling billing for the entire team.

Add team members

The admin account invites other Snov.io users to join the team. Future team members must sign up for Snov.io and create their own accounts. If your colleagues or teammates already have Snov.io accounts, you can invite them to join your team using their existing accounts.

 To add a team member to your team, go to the My Team page.

After sending an invitation, the user will receive it in their account and need to accept it. If you invite someone who does not have a Snov.io account, they will be notified via email about your invitation to join the team.

Teamwork comes with unlimited team seats and unlimited sender accounts. You can invite as many team members as needed.

Manage team members

On the My Team page, the team leader (admin) can view and manage all member accounts. They can control access levels, set permissions, and review team performance statistics in one place.

Track team member usage:

The member accounts will use the quotas (credits, recipients, warm-up slots, LinkedIn account slots) allocated to the admin account. Team leaders can monitor the number of Credits/recipients used by each team member. Team usage tracker resets at the start of each billing period (every 30 days).

Set member permissions:

Team leaders can set the permission level for each team member and enable or disable the data export option.

• With Only own records permission, team members will have access only to the lists and campaigns they created.
• With View team records permission, team members will have access to view lists and campaigns created by other team members.

Track team member's performance:

Team leaders have access to the Team Statistics dashboard, where they can assess the overall success of each member's campaigns. The team report includes key metrics that provide a comprehensive view of team performance.

Team access to tools

Team members have full access to all features of the admin account. Each team member can use features such as the Email Finder, Email Verifier, Lead lists, Deliverability checker, Email warm-up, multichannel campaigns, and LinkedIn automation software.

Email accounts and LinkedIn accounts are available to use in campaigns only to the account owner (the team member who connected them).

Creating, editing, and launching campaigns can only be done by the account owner. Other team members can only view campaign content and statistics.

Team data sharing

The team leader can view all members' prospect lists and campaigns. To review team members' work, team leaders can filter lists or campaigns by owner.

To filter prospect lists by owner, use the dropdown menu at the top.

Team members also can view team records based on the permissions assigned by the team leader. They may be able to view campaigns, lists, and export other members' lists.

To filter campaigns by the owner, use the Filter option on the campaigns list page.

Custom prospect fields are not shared between team member accounts. This means that team members can use the custom email variables they added to their own accounts.

If you have a question that we haven't covered, feel free to reach out to our Customer Care team. You can contact us at help@snov.io or through live chat. We're here to assist you!