Freshworks
Get verified emails for Freshworks employeesAbout Freshworks
Freshworks Inc., founded in 2010 and based in San Mateo, California, develops AI-powered software for service operations. Fast to deploy. The company’s unified platform is designed to be fast to deploy and intuitive to use, with tools that help employees work more productively across the organization.
Freshworks builds its software around domain-specific AI for IT, HR, finance, and other business teams, using service context to support operations at scale. Clear in purpose. Freshworks positions its platform as an alternative to legacy systems, offering the depth enterprises need without added operational complexity.
Freshworks serves agile enterprises and larger organizations, including Seagate, New Balance, Nucor Corp, Sony Music Entertainment, and McLaren Racing. The company employs between 1,001 and 5,000 people and operates under the ticker NASDAQ: FRSH.
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Insights
Updated 24 Aug 2026Freshworks says it delivered record second-quarter 2026 results. That points to solid execution in its category and continued momentum in a competitive software market. In its earnings release, the company presents the quarter as evidence of ongoing business strength.
The reported performance suggests a focus on scaling efficiently while sustaining growth through product and customer execution. Since the only source provided is the earnings release, the clearest signal is operational momentum, not a stated strategic pivot.
For investors, the main signal comes from Freshworks’ own disclosure of record quarterly results in its earnings release. No hiring, funding, or external market commentary was included in the source set, so the takeaway stays limited to positive earnings performance.
Frequently asked questions
Freshworks is headquartered in San Mateo, California, United States.
Freshworks has 1001-5000 employees according to its company profile.
Freshworks operates in the Computer Software sector. Public valuation figures are not always disclosed for private companies.