About Opsgenie
Opsgenie provides incident management and alerting software for teams that need to detect, coordinate, and respond to operational issues. Its platform is used to manage alerts, organize on-call schedules, and help teams handle incidents through a structured response process.
Businesses that rely on software systems and operational teams use the company to stay informed about incidents and respond quickly when issues arise. Founded in 2012 and based in Boston, Massachusetts, Opsgenie operates with a team of 51-200 employees.
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Insights
Updated 25 Aug 2026Opsgenie’s current competitive position sits inside Atlassian’s broader move into Jira Service Management. Atlassian is telling customers to merge Opsgenie and move their data to Jira Service Management. Sales of Atlassian-provided Incoming Call Routing numbers are also ending, which points to a narrower standalone offering and a tighter bundle of incident-management features inside the JSM platform.
This looks like a transition. Atlassian’s community post describes Opsgenie’s “transition” into a more evolved IT operations model, while the support documentation centers on migration, licensing, and support after migration. Taken together, those sources point to a deliberate consolidation around Jira Service Management and away from Opsgenie as an independent product path.
The signals for investors and customers are mostly operational. Atlassian’s cloud-change notices and support articles show active product-management work around migration timing, support coverage, and licensing changes. Customer guidance is focused on how to merge Opsgenie, keep data intact, and understand post-migration support, which suggests Atlassian is putting retention and transition management ahead of any new standalone growth story for Opsgenie.
Frequently asked questions
Opsgenie is headquartered in Boston, Massachusetts, United States.
Opsgenie has 51-200 employees according to its company profile.
Opsgenie operates in the Computer Software sector. Public valuation figures are not always disclosed for private companies.