About Qantas
Qantas, founded in 1920 and headquartered in Mascot, New South Wales, Australia, operates airline services for customers traveling around Australia and the world. Each year, the company says it flies millions of customers, and it employs more than 30,000 people across the Qantas Group.
Passenger air travel is the core of the business. The related customer experience matters too, with an emphasis on serving both people who travel with Qantas and the employees who support those operations, and Qantas is also a member of the oneworld Alliance.
The company describes a workplace that encourages creativity, diversity, and innovation. It says it aims to support employees in developing their careers and taking on new challenges.
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Insights
Updated 3 Sep 2026Qantas is being pulled in two directions. On one side, it is investing in ultra-long-haul and premium cabin experiences, with Project Sunrise set up to launch 22-hour flights to London and New York; on the other, the wider market is also seeing airlines rebuild cabins for premium flyers. Reviews of Qantas’s Sydney-London service suggest the product is largely well received, with “almost everything” hitting the mark, although a few operational hiccups remain.
Labor and cost pressures are still a real competitive issue. More than 600 ground workers in Australia have backed protected industrial action over job security, pay and safety, even as Qantas reported more than AUD$2bn in underlying pre-tax profit. Separately, analysts have flagged a rising jet fuel bill as crude prices climb, and that could pressure margins despite the airline’s valuation profile.
Investor and sentiment signals look mixed. Qantas shares were reported as down and underperforming the Industrials sector, while the company remains in focus because of fuel-cost concerns. Premium-product investment, strong reported profit, and labor unrest point to a business trying to defend its premium positioning while managing operating and workforce strain.
Frequently asked questions
Qantas is headquartered in Mascot, New South Wales, Australia.
Qantas has 10001+ employees according to its company profile.
Qantas operates in the Airlines/Aviation sector. Public valuation figures are not always disclosed for private companies.