TELUS International Bulgaria
Get verified emails for TELUS International Bulgaria employeesAbout TELUS International Bulgaria
TELUS International Bulgaria provides business process outsourcing services, including contact center solutions, IT services, content moderation, and customer service support. It serves clients in sectors such as fintech, high-tech, tourism, and video, console, and mobile games. The work is broad. The company delivers digitally enabled customer experience and business process solutions for global customers in more than 50 languages.
Founded in 2004 and based in Sofia, TELUS International Bulgaria operates with a team of more than 3,800 people in Sofia and Plovdiv. It is described as the largest employer in the BPO industry in Bulgaria, and its client portfolio includes leading global brands. That is the scale.
The company supports the full lifecycle of clients’ digital transformation journeys through integrated digital and CX solutions. These include digital strategy, innovation, consulting and design, IT lifecycle services, managed solutions, intelligent automation, AI data solutions with computer vision capabilities, and omnichannel customer experience and trust and safety services. The scope is wide.
Need to reach the TELUS International Bulgaria team directly? Find verified work emails for every employee with Snov.io
Insights
Updated 31 Aug 2026TELUS International Bulgaria appears to sit inside a broader Canadian business ecosystem in Bulgaria that is increasingly looking at IT, alongside clean energy and defense. That points to a competitive cluster tied to high-value digital services. Local business coverage also highlights TELUS Digital Bulgaria’s role in shared technology management across data centers in eight countries from Bulgaria. The country keeps its hub role.
Strategically, the company’s public activity leans toward employer brand, social impact, and global team integration rather than product announcements. Recent items include community-board funding for five socially significant projects, volunteer initiatives across TELUS Digital teams worldwide, and a Gold award at the Employer of Choice Awards 2024. Those signals point to talent retention, civic engagement, and workplace reputation as key differentiators.
Investor and consumer signals are positive, but mostly non-financial. The sources show ongoing community investment and recognition, plus active outreach through panels and volunteer programs, which can support brand sentiment in the labor market. No earnings or funding disclosure was provided in the supplied sources. The clearest signals are reputational strength and continued investment in employee and community initiatives.
Frequently asked questions
TELUS International Bulgaria is headquartered in Sofia, Sofia, Bulgaria.
TELUS International Bulgaria has 1001-5000 employees according to its company profile.
TELUS International Bulgaria operates in the Outsourcing/Offshoring sector. Public valuation figures are not always disclosed for private companies.