UserZoom (now part of UserTesting)
Get verified emails for UserZoom (now part of UserTesting) employeesAbout UserZoom (now part of UserTesting)
UserZoom, now part of UserTesting, provides an end-to-end solution for experience research and insights under the UserTesting name. It supports design, product, and UX teams that need to make user-centric decisions when building digital products and services, and its solutions cover user insights needs ranging from quick usability tests to measuring UX.
Teams use its platform for digital experience and product development. They rely on it to evaluate design and product choices before launch, and the company has served customers including Amazon, Aetna, Capital One, eBay, Facebook, Google, Kimberly-Clark, and Sky.
Founded in 2007 and based in Newry, Mourne and Down, United Kingdom, UserZoom operates with a team of 201-500 employees and a global reach through its work with customers around the world.
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Insights
Updated 25 Aug 2026UserZoom has been folded into UserTesting’s broader platform and support experience. UserTesting’s customer note says it is unifying the experience after the User Interviews acquisition, and its help and support content now points UserZoom users to the new UserTesting experience. That points to a competitive shift toward consolidation, with one platform covering testing, interview recruiting, and participant access.
UserTesting is putting more weight on deeper targeting and AI-enabled customer understanding. The company says Advanced Targeting brings User Interviews’ participant network directly into UserTesting, while its CTO appointment was explicitly framed as accelerating AI-powered customer understanding. Taken together, those moves suggest a product direction focused on tighter research precision and faster insight generation at scale.
Investor and market signals look constructive. UserTesting publicized the User Interviews acquisition and kept highlighting product launches and recognition through its 2026 Illumi Award winners announcement. The acquisition and the steady launch cadence suggest active investment in the platform, with an effort to reinforce momentum among customers and in the market.
Frequently asked questions
UserZoom (now part of UserTesting) is headquartered in Newry, Mourne and Down, United Kingdom.
UserZoom (now part of UserTesting) has 201-500 employees according to its company profile.
UserZoom (now part of UserTesting) operates in the Computer Software sector. Public valuation figures are not always disclosed for private companies.