FAQ and solved issues
Frequently asked questions about Snov.io tools and known resolved issues.
7 articles in this collection
Frequently asked questions
Email Finder Tool
Frequently asked questions about Email Finder
Written by Anastasia Kovalenko
2 December 2019
Email Verifier Tool
Frequently asked questions about Email Verifier
Written by Anastasia Kovalenko
29 November 2019
Email Drip Campaigns Tool
Frequently asked questions about Email drip campaigns
Written by Anastasia Kovalenko
29 November 2019
Email Tracker
Frequently Asked Questions about Email tracker
Written by Anastasia Kovalenko
29 November 2019
Known and solved issues
Failure to log in with a Gmail or G Suite account – January 2020 (Resolved)
Check how to log into your Snov.io account by entering your email and password if you failed to do it.
Written by Anastasia Kovalenko
15 January 2020
Tracker Opened status issue – February 2019 (Resolved)
You may have noticed that emails sent with Snovio Email Tracker extension enabled are displayed as opened when you view them. You can easily fix this issue.
Written by Mary Gorbach
3 September 2019
Gmail email sending via Drip Campaigns tool issue – March 13, 2019 (Resolved)
On March 13, at 4:53 AM Google has posted a report regarding an issue a number of users have been reporting. The problem hindered access to and the functionality of Gmail, with many reporting error messages, delays, and unexpected behavior.
Written by Mary Gorbach
3 September 2019