How to connect Namecheap (Private Email) to

In this guide, you’ll learn how to connect your Namecheap Private Email account to using SMTP credentials and server settings. lets you connect your own business or personal mailbox and send email campaigns through your email provider’s servers to have total control over your sender account’s performance.

If you have a Private Email email account, you can take advantage of its emailing capabilities and connect it to

The process of connecting involves three primary steps:

1) Getting your Private Email SMTP credentials

2) Configuring a new email account in

3) Configuring optional settings

1) Getting your SMTP credentials

The first step is to obtain the SMTP username and password for your Private Email email account.

The SMTP username should be the login or email address associated with your Private Email account and is used to authenticate with the SMTP server.

The SMTP password is the password used to log in to your Private Email account.

Note: You may need to use an app-specific password instead of your regular password to authorize connection.

Learn how to set up application specific password in Namecheap ⇒

2) Adding a new email account

In the second step, you’ll need to enter your SMTP and IMAP settings on the email account configuration page.

This page will display a list of all the email accounts that you have connected to

Start adding a new account by clicking the Add email account button.

  • Choose Private Email from the email service providers list.

The email account settings page will open.

Note: Please select an appropriate provider so that we can suggest default server settings for you during the setup process.

Entering SMTP settings connects to your provider’s SMTP server to send emails to your recipients.

In the SMTP section, enter your SMTP credentials and the provider’s server settings for sending emails.

Refer to the explainer table below for guidance on the information you need to enter in each mandatory field.

SMTP credentials:

Field Explainer
 (1) From name This is your sender name.

Enter your name or company name to be displayed in the ‘From’ field when your recipients receive your email.

(2) From email  Enter your SMTP username here. This is the email address associated with your Private Email account.

When your recipients receive your email, this email address will be displayed in the ‘From’ field.

Enable the “Use different account name” box if the SMTP username is different from the ‘From’ email.

(3) Email password Enter your SMTP password here (the password to your Private Email account).

SMTP server settings:

Field Default provider’s value Explainer
 (4) Host Choose the SMTP host that matches your email account’s default settings.
(5) Port 465 for SSL encryption

587 for TLS encryption

Choose the SMTP port that matches your email account’s default settings.

Entering IMAP settings

In the IMAP section, enter the server settings for receiving emails provided by Private Email.

The IMAP server is responsible for tracking incoming responses and letting to log them into the email campaign statistics.

IMAP server settings:

Field Default provider’s value  Explainer
(1) Host Choose the IMAP host that matches your email account’s default settings.
(2) Port 993 for SSL or TLS encryption Choose the IMAP port that matches your email account’s default settings.

Attention: Adding IMAP settings is optional, but if you don’t add them, your email account will be connected conditionally.

As a result, will not be able to track responses to emails sent from this email account and reply statistics may be inaccurate.

Read more about conditional connection here

Send a test email to check connection

Complete your email account setup by testing the connection after entering all required settings.

  • Click the Check connection button will send you the test email with the subject “Testing your new email with” confirming the successful connection.

3) Optional settings

The following settings are optional and can be skipped for a quicker setup. Configuring them will allow you more control over your account’s performance.

Daily sending limits (1)

Setting Explainer
Messages per day Set a daily sending goal for this email account.

The number should be lower or equal to the provider’s daily limit. will stop sending emails for the day after reaching this goal.

Delay between emails Сhoose the interval (fixed or random) in seconds between every email message in your campaigns.

Increasing the time gap between your emails can make your email campaigns appear safer to the ESP.

Add your email signature (2)

Add a signature that will be attached at the end of all emails sent from this email account.

Read our guide ⇒

Set up a custom tracking domain (3)

With a custom tracking domain, you can expect up to 20% improvement in deliverability of this sender account.

Read our guide ⇒

Warm-up your email account (4)

Start warming up your email account to raise your sender reputation and improve deliverability.

Add your mailbox for a warm-up ⇒

Add a BCC email address (5) 

Add your CRM email to forward all emails sent via this email account to your mailbox in the CRM.

After configuring the desired optional settings, click the Add account button to save it.

Read next:

Launch your email campaign

After connecting your Private Email account to, you can select it as a sender for your email campaign.

Read our guide ⇒

FAQs and troubleshooting

1. I can’t connect my email account. It says “Connection could not be established” with my SMTP host.

  • Check if your SMTP host is correct. If you have a Private Email subscription, the SMTP host is

If you use cPanel Email, the SMTP host is the hostname of your server. Find out your server hostname in Namecheap here .

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