How to set up your SMTP and IMAP account

Outline:

Sending emails with Snov.io requires the setup of a sender account. 

Through SMTP and IMAP connections, you can connect any email provider that 

Follow these steps to link your email provider to Snov.io:

Add a new email account

Click on the avatar icon in the top-right corner of your Snov.io screen: 

  • Open the My Account menu
  •  Select the Email Accounts tab
  •  Click the Add email address button
  •  Choose the SMTP type

Add SMTP settings

Fill out the information related to sending emails:

  •  From name, From email fields: your sender name and email address your recipients will see in From field
  •  Username, Password: your email service account (e.g. Google Workspace, Outlook, Exchange Online etc.) credentials
  •  SMTP host/port, SSL or TLS encryption: your email provider’s default settings
  •  Messages per day: how many emails your account will be sending daily (the number should be lower or equal to ESP’s limit)
  •  Fixed or Random delay: Snov.io will send every single email with an interval you specify 

Here are some examples of SMTP settings for popular email service providers:

Google Workspace:

  • From name: Your name
  • Username: Your full Gmail email address (e.g. salesman@gmail.com)
  • Password: Your Gmail password (the same you use to log in into your Gmail account)
  • SMTP host: smtp.gmail.com
  • Port: 465
  • Encryption method: SSL

Office 365 Outlook:

  • From name: Your name
  • Username: Your full Outlook email address (e.g. salesman@outlook.com)
  • Password: Your Outlook password (the same you use to log in into your Outlook account)
  • SMTP host: smtp.office365.com
  • Port: 587
  • Encryption method: TLS

Add IMAP settings

Fill out the information related to receiving emails:

  •   Set a different reply-to address: enable this option to forward incoming replies to a specified mailbox.
  •  Use different email accounts for receiving emails: indicate an address from Reply-to field to enable Snov.io to track incoming replies into campaign statistiscs.
  •  Username, Password: log in details of ESP account which is receiving incoming emails (if above mentioned is enabled). 

  Mailbox addresses in Reply to and IMAP Username fields should be the same.

This step is crucial so Snov.io is able to track replies into campaign statistics and stop follow-up sequences for those who replied. 

Here are some examples of IMAP settings for popular email service providers:

Google Workspace:

  • IMAP host: imap.gmail.com
  • Port: 993
  • Encryption method: SSL

Outlook Office 365:

  • IMAP host: outlook.office365.com
  • Port: 993
  • Encryption method: TLS

Test connection 

After you fill both SMTP and IMAP settings, click the Send a test email to check connection button to check if connection is successful. 

If you see a Success message status, your SMTP sender account is ready to go

 

Click the   button at the top right corner of the Email Settings page to save your settings.

You’re all set now to use your sender account with Snov.io Drip Campaigns!

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