Learn how to troubleshoot issues with your custom tracking domain or SSL certificate.

In this article, you’ll learn about SMTP and IMAP errors, their possible reasons and how to fix them.

Learn how to restore the connection with your Outlook/Exchange accounts so that you can resume sending campaigns.

Learn learn what a conditional email connection is and how to fix an IMAP connection error.

This article provides a checklist to improve email deliverability and lower the number of delivery errors.

This article explains how to manually add missing variables on the To Check tab before sending your campaign.

Learn about common email delivery errors (bounces), why they happen, and how to fix them.

Learn why replies may not be logged into campaign statistics.

Track acceptance rate, SSI and pending requests, avoid the common causes of restrictions, and recover after a LinkedIn warning or block.

Assign a new LinkedIn sender to recipients whose account was disconnected, restricted or removed from the campaign, so their sequence continues.

Find what you see, from a lost connection to a paused campaign or a restricted account, and open the fix.

Learn why LinkedIn automation actions may be skipped in Snov.io and how to fix it. Discover common reasons and tips to ensure your tasks run smoothly.

Find out how to fix a disconnected LinkedIn account in Snov.io. Step-by-step instructions to help you reconnect and resume your campaigns.

Learn why your LinkedIn automation was paused in Snov.io, what causes it, and how to prevent future interruptions in your sequences.

Learn about common reasons for issues you may be experiencing with LI Prospect Finder and solutions to them.

Learn how to fix issues with Snov.io Chrome extensions.

Learn how to continue prospect search on LinkedIn when it was interrupted.

Read and answer replies from your email and LinkedIn campaigns in one inbox, and get notified as soon as a prospect responds.

Learn how to troubleshoot push notifications on your computer.

Learn how to enable snov.io to send notifications in Chrome and Safari browsers.

Learn how to sign in to Snov.io with Google Sign-In or Google Workspace SSO, create or change a manual password, and fix multiple-account login errors.

Learn how to check your browser's console and network for errors.

Learn how to clear your browsing data to resolve minor account issues.

Since April 27, 2021, Snov.io has been experiencing platform-wide service issues with all functionality connected to adding of new prospects. Until these issues are resolved, we highly recommend you do not use the affected functionality and save any copies of prospect lists that you have uploaded since then.