Troubleshooting & Deliverability
Advice and solutions to the commonly known issues.
35 articles in this collection
How to fix common email connection errors
In this article, you’ll learn about SMTP and IMAP errors, their possible reasons and how to fix them.
Written byTaras Mykhailenko
14.01.2025
How to improve deliverability based on provider
Learn how to match your sender account provider with the recipients' provider for optimal deliverability.
Written byTaras Mykhailenko
6.01.2025
How to perform a deliverability test
In this article, you will learn how to do deliverability tests to detect email issues and get personalized advice on how to fix them.
Written byTaras Mykhailenko
11.12.2024
How to become a verified sender with BIMI
Learn how to set up BIMI for your domain to improve sender reputation and get more engagement.
Written byTaras Mykhailenko
9.12.2024
How to set up a dedicated IP address for sending emails
By default, your email account uses a shared IP address provided by your email service. This article explains how to set up a dedicated IP for sending email campaigns.
Written byTaras Mykhailenko
25.09.2024
How to optimize your email size for cold campaigns
This article provides tips on how to reduce the email size for better deliverability.
Written byTaras Mykhailenko
23.09.2024
How to use images in cold campaigns
This article gives tips on adding images to emails to improve deliverability.
Written byTaras Mykhailenko
23.09.2024
How to use email analytics tool to monitor your campaigns
Learn how to set up Google Postmaster to monitor additional email sending metrics.
Written byTaras Mykhailenko
19.09.2024
How Google’s email policy affects open tracking
This article explains why tracking email opens is no longer relevant due to Google's new email policy and how you can adapt to this change.
Written byTaras Mykhailenko
12.09.2024
How to add Spintax variables to email content for better deliverability
Learn how to use Spintax variables to automatically randomize words or phrases in your emails.
Written byTaras Mykhailenko
15.04.2024
How to test emails with SpamAssassin
Learn how to test emails with SpamAssassin, how it works, and how to understand the results.
Written byTaras Mykhailenko
2.04.2024
Deliverability checklist: how to reduce bounce rate in email campaigns
Find a checklist to troubleshoot bounce rate issues and restart your campaign after it has been automatically paused.
Written byTaras Mykhailenko
15.01.2024
How to follow new Google’s requirements for senders
Google will roll out new requirements for email senders starting February 1, 2024. Throughout this guide, we’ll help you prepare your sending setup and be eligible before the update goes into effect.
Written byTaras Mykhailenko
7.12.2023
How to set up MX record for your domain
This tutorial explains the MX record and how to set it up in your domain settings to improve your domain’s health.
Written byTaras Mykhailenko
10.08.2023
How to set up DKIM record for your domain
Learn how to set up DKIM record in your domain settings for better email deliverability.
Written byTaras Mykhailenko
8.08.2023
How to set up DMARC record for your domain
Learn about DMARC record and how to set it up in your domain settings to improve your domain health and sender reputation.
Written byTaras Mykhailenko
8.08.2023
How to set up SPF record for your domain
Learn about SPF records and how to set them up in your domain settings for better email deliverability.
Written byTaras Mykhailenko
4.08.2023
How to set up A-record and rDNS record
Learn how to connect your IP address with your domain in DNS settings for better email deliverability.
Written byTaras Mykhailenko
3.08.2023
How to remove your domain or IP from blacklists
Learn how to check if your domain or IP address is blacklisted and how to remove it from blacklists to improve deliverability.
Written byTaras Mykhailenko
28.07.2023
How to avoid spam filters and improve deliverability
Learn how popular spam filters work, as well as tips and strategies to pass through the filtering and land in the recipient's inbox.
Written byTaras Mykhailenko
5.07.2023
How to fix and prevent bounced emails
Learn about common email delivery errors (bounces), why they happen, and how to fix them.
Written byTaras Mykhailenko
4.07.2023
Best practices: How to get more replies
Learn tips and insights for improving the reply rate in your email campaigns.
Written byTaras Mykhailenko
3.07.2023
Not receiving push notifications in your browser
Learn how to troubleshoot push notifications on your computer.
Written byTaras Mykhailenko
19.06.2023
How to allow Snov.io to send notifications in your browser
Learn how to enable snov.io to send notifications in Chrome and Safari browsers.
Written byTaras Mykhailenko
19.06.2023
How to reconnect your Outlook/Exchange accounts through OAuth
Learn how to restore the connection with your Outlook/Exchange accounts so that you can resume sending campaigns.
Written byTaras Mykhailenko
30.03.2023
How to change email connection to SMTP type
Learn how to change the connection type of your email account to SMTP.
Written byTaras Mykhailenko
14.03.2023
Conditional email connection and how to fix it
Learn learn what a conditional email connection is and how to fix an IMAP connection error.
Written byTaras Mykhailenko
6.01.2023
LinkedIn extension stopped working – how to fix it?
Learn about common reasons for issues you may be experiencing with LI Prospect Finder and solutions to them.
Written byTaras Mykhailenko
9.11.2022
How to troubleshoot Snov.io Chrome extensions
Learn how to fix issues with Snov.io Chrome extensions.
Written byTaras Mykhailenko
25.10.2022
How to open console or network details in your browser
Learn how to check your browser's console and network for errors.
Written byTaras Mykhailenko
25.10.2022
Why are replies not being tracked?
Learn why replies may not be logged into campaign statistics.
Written byTaras Mykhailenko
25.10.2022
How to clear cache and cookies in your browser
Learn how to clear your browsing data to resolve minor account issues.
Written byTaras Mykhailenko
25.10.2022
How to manage recipients in “To Check” tab
This article explains how to manually add missing variables on the To Check tab before sending your campaign.
Written byTaras Mykhailenko
2.08.2021
Platform-wide issue with adding new prospects – April 2021 (Resolved)
Since April 27, 2021, Snov.io has been experiencing platform-wide service issues with all functionality connected to adding of new prospects. Until these issues are resolved, we highly recommend you do not use the affected functionality and save any copies of prospect lists that you have uploaded since then.
Written byDana Rudenko
28.04.2021
Failure to log in with a Gmail or Google Workspace account – January 2020 (Resolved)
Check how to log into your Snov.io account by entering your email and password if you failed to do it.
Written byAnastasia Kovalenko
15.01.2020