In this article, you'll learn how credits are used in Snov.io to help you manage your account balance when you find prospects, verify emails, and use other tools.
What is a credit limit
Credit limit is the number of credits included in your plan and added to your account balance.
Credits on your balance refresh at the end of every billing period (30 days) according to your plan, on both the monthly and annual versions.
On a monthly billing, any unused credits will roll over as long as your subscription remains active. If you upgrade for one month as a one-time purchase or choose not to renew your plan, your credits will remain available for 30 days from the date of purchase.
Bigger plans give you more credits at a lower cost per credit. Your cost per lead or per verification will be lower on higher plans.
Here's how many credits are included with each of our plans:
| Plan | Credit limit |
|---|---|
| Free | 50 credits |
| Starter | 1,000 credits |
| Pro 5K | 5,000 credits |
| Pro 20K | 20,000 credits |
| Pro 50K | 50,000 credits |
| Pro 100K | 100,000 credits |
How Snov.io charges credits for emails
Below, we explain how credits are used from your balance when you find emails and prospects.
When credits are used
In all Finder tools, credits are charged in the following cases:
- For unique prospects: A credit is spent when you find a new prospect (with green or yellow email) that you haven't saved to your list before.
-
For green emails (valid): We charge 1 credit for green emails. These emails have been verified as valid and ready to use.
-
For yellow emails (unknown): We charge 1 credit for each yellow email. These emails couldn't be fully verified, but they may still be deliverable and valuable contacts.
When credits are not used
In all Finder tools, credits are not charged in the following cases:
-
No search results: No credits are charged for prospects if no email address is found.
-
Red emails (invalid): No credits are charged for red (invalid) emails or for prospects with red (invalid) emails.
-
Previously saved prospects: No credits are charged for the exact same prospects you’ve already found in previous searches.
In some cases, a credit may still be used for prospects or email addresses that are already in your list.
1) When a prospect you saved from LinkedIn matches your existing prospect
If you find the same prospect you've already added (via file upload or manually) in a LinkedIn search with LinkedIn Prospect Finder.
One credit is used to create a new prospect profile with the most recent data available.
These two prospects will be marked as duplicates. You can then merge them to enrich your existing prospect with any new data.
2) When you find two different prospects with the same email address
Even if the email matches an existing prospect, a credit is used if the other information (name or job title) indicates they are different people.
In rare cases, Snov.io may charge a credit for a prospect with the same email address as someone already on your list.
This can happen when two prospects from the same domain have identical initials or first names. (Business emails are often created using initials or a first name as the main part of the address.)
If you save two such prospects who have the same email but different full names, the newer prospect may still be charged 1 credit, as it represents a different person at the company. This prospect will be added to your list and marked as a duplicate. The system suspects that the newer prospect might be the same person because their email addresses match.
Review your prospect list for any potential duplicates.
How Snov.io charges credits in Extensions
Our prospecting extensions help you find leads anywhere online: on company websites or social network profiles.
| Snov.io Tool | How to use | How credits are charged |
|---|---|---|
| LI Prospect Finder (Chrome extension) *available on all plans |
Collect prospects on LinkedIn pages, one by one and in bulk.
Install LI Prospect Finder. |
Each prospect with a green (valid) or yellow (unknown) email address costs 1 credit. Viewing and saving LinkedIn company profiles to your Snov.io account is free of charge. Opening a company profile with a full list of prospects in the Snov.io app costs 1 credit per company. |
| Email Finder (Chrome extension) *available on all plans |
Collect emails from company websites and Google search results pages.
Install the Email Finder extension. |
Saving domain emails from websites costs 1 credit. Saving prospects from websites costs 1 credit per each. Saving companies from Google search is free. However, viewing a full company profile costs 1 credit per company. When you save prospects and emails from a company profile, you will be charged according to the Domain Search tool. |
| Email Tracker (Chrome extension)
*available on all plans Syncing Gmail prospects to Snov.io is available on the Starter and Pro plans. |
Track email opens and clicks in Gmail. Read more on how to use the Email Tracker extension. |
The Email Tracker extension for Gmail is free and doesn't require credits. The number of tracked emails or accounts is unlimited. |
| Email Verifier (Chrome extension)
*available on all plans |
Verify emails found on any website. Read more on how to use the Email Verifier extension. |
1 credit per verification, regardless of email status. |
| Technology Checker (Chrome extension)
*available on all plans |
View the technology stack behind websites. Read more on how to use the Technology Checker extension. |
The Technology Checker extension is free to use and doesn't charge credits. |
How Snov.io charges credits in Finder tools
Finder tools let you search for email addresses and prospects with input data like prospect names, company domains or social links.
| Tool | How to use | How credits are charged |
|---|---|---|
| Email Search *available on all plans |
Find prospects' email addresses by entering their name and a company domain. Read how to use Email Search. |
Each email address with a green (valid) or yellow (unknown) status costs 1 credit. |
| Bulk Email Search *available on Starter and Pro plans |
Upload a list of prospect names with company domains to find emails in bulk. Read how to find prospects and emails in bulk. |
Each email address with a green (valid) or yellow (unknown) status costs 1 credit. |
| Domain Search *available on all plans |
Find prospects and domain-based emails on a specific company domain. | Each domain search costs 1 credit. You get access to a company profile where you can save 50 emails in the All Domain Emails tab.
For the next 50 emails, you will be charged 1 credit. In the Prospects tab, each prospect with a green (valid) or yellow (unknown) email address costs 1 credit. |
| Bulk Domain Search *available on Starter and Pro plans |
Find prospects and domain-based emails in bulk from a list of company domains. Find prospects and emails from a list of domains. |
For the Prospects search option, each prospect with a green (valid) or yellow (unknown) email address costs 1 credit.
For the Emails only search option, each domain you search costs 2 credits. You can save up to 100 emails from each domain. |
| Social URL Search *available on Starter and Pro plans |
Find prospects from a list of links to their social profiles. Find prospects from a list of social profile links. |
Each prospect saved to your list that has a green (valid) or yellow (unknown) email address costs 1 credit. |
| Database Search *available on all plans |
Find prospects and companies based on your search criteria using a variety of filters: industry, location and company size. How to find prospects and companies with Database Search. |
Each prospect saved to your list that has a green (valid) or yellow (unknown) email address costs 1 credit.
Searching for companies and saving companies to your list is free. |
How Snov.io charges credits in Email Verifier
Our email verifier helps you lower bounce rates and protect sender reputation by cleaning your email list of invalid emails.
| Tool | How to use | How credits are charged |
|---|---|---|
| Single Email Verification *available on all plans |
Verify individual emails to find out their status. How to verify individual emails. |
Each verification costs 1 credit per email address, regardless of the email status. |
| Bulk Email Verification *available on Starter and Pro plans |
Clean your email list from invalid and undeliverable emails. How to use Bulk Email Verification. |
Each verification costs 1 credit per email address, regardless of the email status. |
How Snov.io charges credits in Deliverability tools
Using Deliverability tools in Snov.io, you can prepare your sender accounts for outreach, test your deliverability, and identify and fix issues that affect your sender reputation.
| Tool | How to use | How credits are charged |
|---|---|---|
| Email Warm-up *available on all plans |
The warm-up strengthens your sender reputation before and during your campaigns. |
Email Warm-up does not use any credits. The number of mailboxes you can warm up and the emails you can warm up per day depend on your plan. |
| Deliverability Check *available on all plans |
Measure your domain and check issues that affect your deliverability. | Each deliverability test costs 50 credits. |
How Snov.io charges credits in Sales CRM
Snov.io Sales CRM provides an effective way to manage your leads as they progress through your sales pipeline.
| Tool | How to use | How credits are charged |
|---|---|---|
| Sales CRM *available on all plans |
Import leads to CRM, create and manage deals, assign tasks to team members. | Snov.io Sales CRM is free to use and doesn't require any credits. |
How Snov.io charges credits in the REST API
Snov.io tools are also available through the REST API. Refer to the API documentation page for all available methods.
| Tool | How to use | How credits are charged |
|---|---|---|
| Data Enrichment API
*available on Starter and Pro plans |
Company → Domain: Find domains from company names Email Finder (Name + Domain → Email): Find email addresses from names and domains Email Verifier: Verify email status LinkedIn URL → Profile data: Get complete prospect data from LinkedIn profile links |
1 credit for each company for which Snovio found a domain.
1 credit for each prospect for which Snovio found a valid (green) or unknown (yellow) email address. If the email address is not_valid, no credits are charged. 1 credit for each email address checked in the request, regardless of the verification results (whether status is valid, unknown, or not_valid). 1 credit for each LinkedIn URL for which Snovio provided prospect data.
|
| Domain search API
*available on Starter and Pro plans |
Enter a domain name and Snov.io will return company info, emails and prospect profiles. | 1 credit for every prospect profile with a valid (green) or unknown (yellow) email.
If no verified emails are found, no credits are charged. |
| Email Finder API
*available on Starter and Pro plans |
Enter the prospect's name and company domain, and Snov.io will return their verified email address. | 1 credit for each email with a valid (green) or unknown (yellow) status. |
| Email Verifier API
*available on Starter and Pro plans |
Enter email addresses, and Snov.io will run a complete verification check. You can check up to 10 emails simultaneously. | 1 credit for each checked email address, regardless of the verification results (whether status is valid, unknown, or not_valid). |
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